Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




9 posts

Wannabe Geek


Topic # 114393 18-Feb-2013 16:36
Send private message

A truck brought down my cable from the street pole on sat and Telstra say I have to pay to have it reconnected.neighbor saw it happen but got no details.cable was dangerously low already.am I responsible .i have been a customer in wgtn for 12 years.if I have to pay I figure I will disconnect and go for another provider who offers ph and net and get sky separate.suggestions? Advice needed. Im in newtown Wellington

Create new topic
8019 posts

Uber Geek
+1 received by user: 385

Trusted
Subscriber

  Reply # 765476 18-Feb-2013 22:17
Send private message

Not sure about the Telstraclear cable network but for the phone network Chorus don't charge you for reconnecting a downed line unless you specifically caused it.

566 posts

Ultimate Geek
+1 received by user: 2

Trusted
TelstraClear

  Reply # 765603 19-Feb-2013 10:01
Send private message

Hi Jamus. Can you please PM with your account number and a contact name and number and I'll ask one of the team to look into this for you.

Cheers, Gary

 
 
 
 


1300 posts

Uber Geek
+1 received by user: 165


  Reply # 765710 19-Feb-2013 12:30
Send private message

if a company told me that i would tell them to get stuffed and change providers. the nerve of them!





BDFL - Memuneh
58936 posts

Uber Geek
+1 received by user: 10302

Administrator
Trusted
Geekzone
Subscriber

  Reply # 765718 19-Feb-2013 12:38
Send private message

hamish225, do you have anything to add or just rage?  Your answer is not helpful.





1802 posts

Uber Geek
+1 received by user: 216

Trusted

  Reply # 765721 19-Feb-2013 12:42
Send private message

Where does the cable run and where did the cut occur - we know that its the feed to your house, but did the 'incident' occur on the roadway or on your property?

3366 posts

Uber Geek
+1 received by user: 383

Trusted

  Reply # 765723 19-Feb-2013 12:44
Send private message

Hmm, wasn't there a thread recently about Chorus' announcement of more overhead services.....





824 posts

Ultimate Geek
+1 received by user: 113


  Reply # 765744 19-Feb-2013 13:11
Send private message

The TC cable servicing our neighbours house has come off the pole twice due to high winds and landed across our lawn.  TC were dreadful to deal with to get it fixed (I posted a thread about it here a while ago) but the TC rep who replied previously in this thread sorted it out.  He's a good bloke.  Good luck.

Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Vodafone TV — television in the cloud
Posted 17-Oct-2017 19:29


Nokia 8 review: Classy midrange pure Android phone
Posted 16-Oct-2017 07:27


Why carriers might want to embrace Commerce Commission study, MVNOs
Posted 13-Oct-2017 09:42


Fitbit launches Ionic, its health and fitness smartwatch
Posted 12-Oct-2017 15:52


Xero launches machine learning automation to improve coding accuracy for small businesses
Posted 12-Oct-2017 15:45


Bank of New Zealand uses Intel AI to detect financial crime
Posted 12-Oct-2017 15:39


Sony launches Xperia XZ1, a smartphone with real-time 3D capture
Posted 11-Oct-2017 10:26


Notes on Nokia’s phone comeback
Posted 10-Oct-2017 10:06


Air New Zealand begins Inflight Wi-Fi rollout
Posted 9-Oct-2017 20:16


The latest mobile phones in perspective
Posted 9-Oct-2017 18:34


Review: Acronis True Image 2018 — serious backup
Posted 8-Oct-2017 11:22


Lenovo launches ThinkPad Anniversary Edition 25
Posted 7-Oct-2017 23:16


Less fone, more tech as Vodafone gets brand make-over
Posted 6-Oct-2017 08:16


API Talent Achieves AWS MSP Partner Status
Posted 5-Oct-2017 21:20


Stellar Consulting Group now a Domo Partner
Posted 5-Oct-2017 21:03



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.