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84 posts

Master Geek
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  Reply # 878847 15-Aug-2013 14:38
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Hi Nathan
What modem are you using Mines a Tecnicolour tg589

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  Reply # 878848 15-Aug-2013 14:40
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Fritzbox

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  Reply # 878851 15-Aug-2013 14:44
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If LAN connectivity is fine, but internet connectivity dies - does it die for all devices simultaneously, or is device-specific? If the latter, what result do you get trying to ping google.co.nz and 8.8.8.8 while it's 'broken'? I'm using Win 8.1 on one of my devices, and have VDSL using a TG589vn and have zero issues relating to 8.1.




Windows 7 x64 // i5-3570K // 16GB DDR3-1600 // GTX660Ti 2GB // Samsung 830 120GB SSD // OCZ Agility4 120GB SSD // Samsung U28D590D @ 3840x2160 & Asus PB278Q @ 2560x1440
Samsung Galaxy S5 SM-G900I w/Spark

84 posts

Master Geek
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  Reply # 878852 15-Aug-2013 14:44
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Anyone with telecom VDSL using Tchnicolor  and having VDSL problems with windows 8.1
Thanks

84 posts

Master Geek
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  Reply # 878876 15-Aug-2013 14:58
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Microsoft Windows [Version 6.3.9431]
(c) 2013 Microsoft Corporation. All rights reserved.

C:\Users\nevil_000>pinggoogl.co.nz
'pinggoogl.co.nz' is not recognized as an internal or external command,
operable program or batch file.

C:\Users\nevil_000>ping google.co.nz

Pinging google.co.nz [198.18.1.197] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 198.18.1.197:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

C:\Users\nevil_000>ping 8.8.8.8

Pinging 8.8.8.8 with 32 bytes of data:
Reply from 8.8.8.8: bytes=32 time=66ms TTL=55
Reply from 8.8.8.8: bytes=32 time=65ms TTL=55
Reply from 8.8.8.8: bytes=32 time=64ms TTL=55
Reply from 8.8.8.8: bytes=32 time=65ms TTL=55

Ping statistics for 8.8.8.8:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 64ms, Maximum = 66ms, Average = 65ms

C:\Users\nevil_000>

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  Reply # 878883 15-Aug-2013 15:08
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That looks almost like a name resolution issue to me - the fact you can ping 8.8.8.8 indicates your internet connection is up and usable. google.co.nz should typically resolve to 74.125.227.x. 198.18.0.0/15 is an IANA benchmark reserved range.




Windows 7 x64 // i5-3570K // 16GB DDR3-1600 // GTX660Ti 2GB // Samsung 830 120GB SSD // OCZ Agility4 120GB SSD // Samsung U28D590D @ 3840x2160 & Asus PB278Q @ 2560x1440
Samsung Galaxy S5 SM-G900I w/Spark

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Master Geek
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  Reply # 878885 15-Aug-2013 15:12
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Thanks for the help You are now beyond my expertise Any guidance would be great

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