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561 posts

Ultimate Geek
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Topic # 129228 8-Sep-2013 00:33
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So I have this issue with Explorer.exe crashing on my Windows 7 64 bit computer, when I go into event viewer it says that the faulting module is ddraw.dll, so I removed and reinstalled the AMD drivers for my graphics card and I seriously thought that it had been resolved but after a week it happened again.
I have removed and reinstalled my anti-virus as well and run a full scan, and also done a sfc /scannow but it still happened to me today.

Please help me with this, I dont particularly want to do a full reinstall. 




Apple Certified Support Professional (ACSP) 10.10, MCITP 2008

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637 posts

Ultimate Geek
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  Reply # 891524 8-Sep-2013 01:47
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 - Try running your PC in safe mode for a while and see if it makes any difference? Could be third-party software interfering

 

 - Try creating a new user account and see if it affects it.

 - You could also try doing a System Restore to a date prior to the problem.



561 posts

Ultimate Geek
+1 received by user: 71

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  Reply # 891526 8-Sep-2013 02:39
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d3Xt3r:  - Try running your PC in safe mode for a while and see if it makes any difference? Could be third-party software interfering  - Try creating a new user account and see if it affects it.

I would run in safe mode but then I dont get graphics drivers so cant get 3 screens to run right.

 - You could also try doing a System Restore to a date prior to the problem.

I will try that tomorrow







Apple Certified Support Professional (ACSP) 10.10, MCITP 2008

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