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5 posts

Wannabe Geek


Topic # 131081 8-Oct-2013 12:05
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Hi one of the user in our domain tried to send a calendar appointment to two recipients (one inside the domain and other external domain) as soon as they acknowledge the request the out look is trying to send the appointment repeatedly and ndrs with error 5.1.3 start flowing to his email.

We are using outlook 2010 and server is 2003

The ndr is as fllows

 

From: System Administrator Sent: Monday, 7 October 2013 1:45 p.m. To: sender Subject: Undeliverable:XYZ / AAA Monthly CatchUp

 

 

 

 

 

Your message did not reach some or all of the intended recipients.

 

 

 

      Subject:    XYZ / AAA Monthly CatchUp

 

      Sent:7/10/2013 1:44 p.m.

 

 

 

The following recipient(s) cannot be reached:

 

 

 

      domain user on 7/10/2013 1:45 p.m.

 

            The format of the e-mail address is incorrect.  Check the address, look up the recipient in the Address Book, or contact the recipient directly to find out the correct address.

 

            <domain.co.nz #5.1.3>

 

 

 

      external domain user on 7/10/2013 1:45 p.m.

 

            The format of the e-mail address is incorrect.  Check the address, look up the recipient in the Address Book, or contact the recipient directly to find out the correct address.

 

            <domain.co.nz #5.1.3>

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5 posts

Wannabe Geek


  Reply # 909775 8-Oct-2013 12:06
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any help would be appreciated 

Regards
Sujith

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  Reply # 909802 8-Oct-2013 12:53
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is it the internal or external address NDRing?

 
 
 
 




5 posts

Wannabe Geek


  Reply # 909833 8-Oct-2013 13:18
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hi nathan

it is external

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  Reply # 909836 8-Oct-2013 13:25
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is there something wrong with the sender or recipients address?

If its happening on the recipient end, when they accept the meeting, can their server not look up the address of the domain name the email is sent to?



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Wannabe Geek


  Reply # 909842 8-Oct-2013 13:32
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It is not happening at the recipient end. They only received the original appointment request and when they acknowledge the request the sender is alerted but then outlook starts sending the appointment and it reaches no one and ndrs start to flow like randomly 15 ndrs in a 20 mins interval

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  Reply # 909847 8-Oct-2013 13:37
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so the address looks OK? If you send to the address from the same client or server the message sends?

the error message says its the format of the email address



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Wannabe Geek


  Reply # 909859 8-Oct-2013 13:47
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yes the message goes through when i try to send the message from the same client to the same recipient

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  Reply # 909863 8-Oct-2013 13:54
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maybe that machine has an Outlook contact saved that is overriding the address?

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