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1313 posts

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Topic # 132387 20-Oct-2013 18:56
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Hi Folks,

I am having issues trying to access my OneNote 2010 files that are stored on SkyDrive. Basically, since the 8.1 release update, I cant.  I have listed all of the issues that I am having with OneNote 2010 below, the one in bold is the one that is stopping me from working.

Issue number 1. How to I change the location of where files are sync'd In the new SkyDrive (could do it in the old SkyDrive pro application)  

Issue number 2. I am a mobile user, I use OneNote primarily because it works well OFFLINE.  The new SkyDrive does not download new files, instead it downloads them on first access. To change this, one has to mark the file as available offline.  So the issue is - How do you change the default behaviour so it always downloads the file if it is out-of-sync - especially *before* one discovers one cannot access the file because one is OFFLINE for a reason.

Issue number 3.  When I double click on a OneNote file, I get the message "Files from other programs cannot be opened in OneNote - Select a OneNote file.  I created the file with OneNote 2010, however, its put it up onto SkyDrive and left a URL shortcut in its place - which OneNote cannot open.

Issue number 4,  when I click on the shortcut with windows explorer, it opens the OneNote file in the browser (OneNote Web App), which is nice if I was on an IPad but I am not I am using Windows 8.1 on a surface pro. Also, I prefer to use the application that I paid good money for and web apps are useless because I work OFFLINE quite often.

Issue number 5, when on the SkyDrive site, how do you mark a file/folder as one you want on your machine (i.e. I want this folder to be made available in my devices SkyDrive folder and be available OFFLINE) - the only download option I can find zips the files up and asks me to save the zip file to a location.

Issue number 6,  if one runs the 'SkyDrive App' available from the app store (the only way I have found to actually get at my SkyDrive files), right click on the SkyDrive folder and choose Open with "One Note"  it opens it with the OneNote APP (which I don't use because I don't use APPS because I have a perfectly good paid for piece of software that does a better job) - otherwise it just opens the OneNote file in the web browser (see issue 4).

Issue number 7,  Choosing "Open From Web" in OneNote 2010 no longer opens the SkyDrive folder and let you choose the file (so you can open it), instead it just opens the web browser and displays the OneNote files, you cant select them because it opens up OneNote in the web browser (see issue 4).  Open from Web was the way I used to set up Notebooks in OneNote.


In summary, what I need to be able to do is open the OneNote files on SkyDrive like I used to so they load into the application. This way they are sync'd correctly with other devices, and so when I work OFFLINE, it will sync again as soon as I am back online again.  To do this I need to enter the web URL into OneNote 2010 which should be something in the format of http://d.docs.live...../




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1313 posts

Uber Geek
+1 received by user: 153


  Reply # 920578 23-Oct-2013 18:49
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Note: I have found an work-around for this.

It turns out that I had the OneNote app installed, once I removed this, going to the SkyDrive website, selecting my OneNote file and choosing Open with OneNote, loaded it correctly into 2010.

Why there is not an Open From SkyDrive option in 2010 I do not know, considering there is a 'New, Web Location, Skydrive' option in OneNote 2010.

One would assume that putting the Win 8 OneNote app back on, would then allow the notebooks to be loaded into that - but it would need to be removed every time a new notebook is created on skydrive.




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  Reply # 920600 23-Oct-2013 19:47
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Can you check if reinstalling the app causes the problem again? I've just tried here and I can't replicate that (have the onenote app installed and running/not running, and OneNote 2010 will quite happily list and open OneNote files on my SkyDrive...

 
 
 
 




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  Reply # 920604 23-Oct-2013 19:58
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I think part of the problem might be the version of OneNote 2010. My desktop version which has the 'Open Microsoft Skydrive (not me?)' is version 14.0.7106.5003 (64 bit). But the version on my Surface Pro is 14.0.6023.1000 (64 bit) and this is missing the Open from Skydrive option.

Edit:  In trying to check why I am missing updated software, I have discovered that my upgrade from windows 8 to 8.1 on the surface has not installed Microsoft Update. Attempting to do so gives the error:

Thanks for your interest in getting updates from us.

To use this site, you must be running IE 5 or later.

I am running IE11. So I suspect it may not be working because I don't have the required updates.  No idea on how to get Microsoft Update installed and working though.







XX




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230 posts

Master Geek
+1 received by user: 10


  Reply # 920655 23-Oct-2013 20:47
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OK, to enable Microsoft Update, try opening this link in IE: http://update.microsoft.com/windowsupdate/v6/vistadefault.aspx?ln=en-GB

But you want to install Office 2010 SP2 at any rate - if you have the bandwidth pull this (32 bit Office or 64 bit Office - if you're not sure it'll almost definitely be 32 bit) and install it. 



1313 posts

Uber Geek
+1 received by user: 153


  Reply # 920676 23-Oct-2013 21:23
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Update.microsoft.com does not seem to work in 8.1, but I found if that I just needed to set the 'give me updates for other Microsoft products' checkbox and I ended up with 2GB of updates. Now have the Skydrive option in OneNote.

Much thanks for your help. Besides outlook, this is probably my next most used Office application.




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