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37 posts

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# 141331 9-Mar-2014 09:18
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Operating System: Windows 7 Ultimate x64

So basically, I had some extensions repeatedly installing themselves on both Firefox & Chrome, so I ran AdwCleaner. It seemed to successfully detect the files to delete, so I pressed clean and allowed the program to restart the computer. However on startup, neither Firefox or Chrome would start. I checked task manager and both programs' processes appeared when I launched the programs but then subsequently disappeared after a few seconds. The funny thing however is that Internet Explorer still functions correctly (I had to re-enable it in Programs & Features haha).
Any help with this issue would be greatly appreciated,
Cheers

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  # 1001583 9-Mar-2014 10:17
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Firefox and Chrome are free - just re-install them :)




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  # 1001584 9-Mar-2014 10:18
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I've tried that already and the problem persists.

 
 
 
 


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  # 1001585 9-Mar-2014 10:37
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zigibogido: I've tried that already and the problem persists.

Use Revo Uninstaller (free) to completely uninstall both of them (use Advanced setting) , then re-install.
(back up your bookmarks etc first)




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  # 1001590 9-Mar-2014 10:54
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Or malwarebytes (free version)



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  # 1001597 9-Mar-2014 11:27
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Problem Solved, ran multiple 'problem checking' software including 'Security Check', 'Farbar Service Scanner', 'MiniToolBox' & 'Malwarebytes Anti-Malware'
Cheers Guys

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