nathan: PSTs on remote file shares is asking for trouble, as I'm sure you'll know
Problem is when the previous tech set them up that way (WHY !!!) , and thats what the client now wants/expects to work.
One client its been fine for years, another client its started causing issues & will have to be moved back to the local PC.
And the number of users who still consider outlook's 'deleted items' folder as a type of archive/old-mail storage is mind boggling
They cant see that deleted = rubbish to be removed.