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587 posts

Ultimate Geek
+1 received by user: 26


  Reply # 1354663 29-Jul-2015 17:24
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Jattennz:
StevieT: Under My Computer > Properties, it lists as my operating system Windows 8.1 64-bit (and that's it). Would that mean I could only upgrade to Windows 10 Home? Because that's the option I selected.


You can check if you have pro or home windows 8 by:

 

     

  1. From the Start screen, type winver and press enter.
  2. Take note of the version in the About dialog window.

 


https://answers.uchicago.edu/page.php?id=27505




I suspect this means I have the Home version?

87 posts

Master Geek
+1 received by user: 1


  Reply # 1354665 29-Jul-2015 17:24
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StevieT:
Jattennz: I had the say "something happened" message from the upgrade option so did the bootable version on a USB drive. However running the USB boot drive with windows 10 I got the same "something happened" at the end haha... 

I haven't run it from boot as I read you have to do a upgrade first and didn't want to risk it not working on boot versus inside windows upgrade. But maybe someone else has got that far.


So you haven't tried restarting your computer, and letting it boot from USB? What kind of upgrade do you need to perform first?

This is turning into a nightmare... with so much information out there on how to go about installing Windows 10.


Yea haven't booted it from USB to upgrade yet. It's confusing as... from what I've read sounds like you have to run the upgrade from within windows to get the license upgrade done first.  Not sure if it counts the "free" upgrade offer when you do it from boot. Can't find solid information, and not really wanting to reinstall 8 again to upgrade.

http://windows.microsoft.com/en-us/windows-10/media-creation-tool-install?ocid=ms_wol_win10

 
 
 
 


87 posts

Master Geek
+1 received by user: 1


  Reply # 1354666 29-Jul-2015 17:25
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StevieT:
Jattennz:
StevieT: Under My Computer > Properties, it lists as my operating system Windows 8.1 64-bit (and that's it). Would that mean I could only upgrade to Windows 10 Home? Because that's the option I selected.


You can check if you have pro or home windows 8 by:

 

     

  1. From the Start screen, type winver and press enter.
  2. Take note of the version in the About dialog window.

 


https://answers.uchicago.edu/page.php?id=27505






I suspect this means I have the Home version?


I would say yes. Mine said Pro after the 8.1.

4937 posts

Uber Geek
+1 received by user: 1314

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  Reply # 1354667 29-Jul-2015 17:25
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CYaBro:
nathan:
Jattennz:
networkn: Well I have a working W10 upgrade directory, setup.exe seems to run ok, I haven't pressed the go button yet..

Historically it was considered "best practice" to do clean installs... but is that still the case with W10? I didn't have any trouble with the inplace upgrade on my laptop but I also don't use it that much, slightly more concerned on my home PC which has MANY apps etc and configs..


Sounds like you have to do a upgrade the first time, from then on you can do a "clean" install. 

"Please be aware that you cannot use the free upgrade offer to perform a clean install on first attempt. You must first upgrade from the qualifying version of Windows 7 or Windows 8/8.1 (whether you do it through Windows Update or using the .ISO file). Ensure the upgrade is completed successfully and then ensure that it is activated. You can then proceed to do a clean install by using recovery media or using the Reset function in Start > Settings > Update & Security > Recovery > Reset this PC (Get Started)."

http://answers.microsoft.com/en-us/insider/wiki/insider_wintp-insider_install/how-to-upgrade-from-previous-versions-of-windows/31722b30-1da9-42bb-b331-0edc4649bf43


Yes indeed that stores your license key and hardware ID In the cloud for any reinstalls in the future.


What hardware can be changed without affecting the hardware ID?


We don't disclose that

You can change stuff

If it won't automatically activate over the internet you do a free offline activation by caling 0800 800 004

23 posts

Geek


  Reply # 1354668 29-Jul-2015 17:26

MikeB4: OK I did this and my Surface is now installing Windows 10. It would seem that it had stalled somewhere in the process..

What this error means is, your Windows 10 installation folder is unfinished and/or corrupted. Now, how do you fix that?
1. Go into "C:\Windows\SoftwareDistribution\Download" and delete everything in that folder.
2. Now, run the command prompt as an administrator. Type in "wuauclt.exe /updatenow".
3. Go to your Control Panel > Windows Update and your Windows 10 should start re-downloading from scratch, hopefully without flaws this time.


Thanks Mike, downloading for me now

2242 posts

Uber Geek
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  Reply # 1354669 29-Jul-2015 17:28
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Question, on my one PC I have an OEM version of windows 7 pro 32-bit (only), it has no 64-bit version on the original media.

If I download the Windows 10 Pro 64-bit media will I be able to install it using the key I have for the 32-bit OEM version?


587 posts

Ultimate Geek
+1 received by user: 26


  Reply # 1354674 29-Jul-2015 17:29
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Jattennz:
StevieT:
Jattennz: I had the say "something happened" message from the upgrade option so did the bootable version on a USB drive. However running the USB boot drive with windows 10 I got the same "something happened" at the end haha... 

I haven't run it from boot as I read you have to do a upgrade first and didn't want to risk it not working on boot versus inside windows upgrade. But maybe someone else has got that far.


So you haven't tried restarting your computer, and letting it boot from USB? What kind of upgrade do you need to perform first?

This is turning into a nightmare... with so much information out there on how to go about installing Windows 10.


Yea haven't booted it from USB to upgrade yet. It's confusing as... from what I've read sounds like you have to run the upgrade from within windows to get the license upgrade done first.  Not sure if it counts the "free" upgrade offer when you do it from boot. Can't find solid information, and not really wanting to reinstall 8 again to upgrade.



Yeah, I'm quite confused myself now, because it has downloaded and verified the ISO, but states "Make sure you have the product key when you're ready to install." What product key? I can't upgrade using the 1st option (Upgrade this PC) because that only gave me "Something happened." As I said, this is turning into a nightmare.


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  Reply # 1354692 29-Jul-2015 17:30
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Behodar: The images are now up on MSDN... although it claims that my active subscription has expired so I can't actually download it or get a key!

Still not working. I've tried using my 7 Ultimate and 8.1 Pro keys and neither of them work (they actually give different errors - 7 says that the key "didn't work" and 8.1 "could not verify"). Does anyone else have MSDN and is it working for you?

87 posts

Master Geek
+1 received by user: 1


  Reply # 1354693 29-Jul-2015 17:31
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StevieT:
Jattennz:
StevieT:
Jattennz: I had the say "something happened" message from the upgrade option so did the bootable version on a USB drive. However running the USB boot drive with windows 10 I got the same "something happened" at the end haha... 

I haven't run it from boot as I read you have to do a upgrade first and didn't want to risk it not working on boot versus inside windows upgrade. But maybe someone else has got that far.


So you haven't tried restarting your computer, and letting it boot from USB? What kind of upgrade do you need to perform first?

This is turning into a nightmare... with so much information out there on how to go about installing Windows 10.


Yea haven't booted it from USB to upgrade yet. It's confusing as... from what I've read sounds like you have to run the upgrade from within windows to get the license upgrade done first.  Not sure if it counts the "free" upgrade offer when you do it from boot. Can't find solid information, and not really wanting to reinstall 8 again to upgrade.



Yeah, I'm quite confused myself now, because it has downloaded and verified the ISO, but states "Make sure you have the product key when you're ready to install." What product key? I can't upgrade using the 1st option (Upgrade this PC) because that only gave me "Something happened." As I said, this is turning into a nightmare.



You can try running the setup.exe from the DVD / boot disc within windows but for me that just gave the "something happened" message again and sounds like you should refrain from running from boot until someone tests that can be done for the upgrade part.

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Uber Geek
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  Reply # 1354695 29-Jul-2015 17:32
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StevieT:
Jattennz:
StevieT:
Jattennz: I had the say "something happened" message from the upgrade option so did the bootable version on a USB drive. However running the USB boot drive with windows 10 I got the same "something happened" at the end haha... 

I haven't run it from boot as I read you have to do a upgrade first and didn't want to risk it not working on boot versus inside windows upgrade. But maybe someone else has got that far.


So you haven't tried restarting your computer, and letting it boot from USB? What kind of upgrade do you need to perform first?

This is turning into a nightmare... with so much information out there on how to go about installing Windows 10.


Yea haven't booted it from USB to upgrade yet. It's confusing as... from what I've read sounds like you have to run the upgrade from within windows to get the license upgrade done first.  Not sure if it counts the "free" upgrade offer when you do it from boot. Can't find solid information, and not really wanting to reinstall 8 again to upgrade.



Yeah, I'm quite confused myself now, because it has downloaded and verified the ISO, but states "Make sure you have the product key when you're ready to install." What product key? I can't upgrade using the 1st option (Upgrade this PC) because that only gave me "Something happened." As I said, this is turning into a nightmare.



Open that ISO from your running version of Windows
Run setup.exe

587 posts

Ultimate Geek
+1 received by user: 26


  Reply # 1354696 29-Jul-2015 17:34
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Maybe, as per the link http://windows.microsoft.com/en-us/windows-10/media-creation-tool-install?ocid=ms_wol_win10 I mount the ISO, and run setup.exe, without making a bootable DVD or USB (or burn the ISO to DVD) from within Windows 8.1?

EDIT: just seen the previous post which confirmed my thoughts.

97 posts

Master Geek
+1 received by user: 6


  Reply # 1354698 29-Jul-2015 17:36
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Been installing now for more than an hour.

1198 posts

Uber Geek
+1 received by user: 110


  Reply # 1354699 29-Jul-2015 17:37
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J32:
StevieT:
J32: My windows update page says now "Downloading Windows 10" and "preparing for installation". Will see how far I get.


Let us know how you get along.

My ~BT folder is still sitting at 6.62GB in size (although it states the size on disk is less than that), containing 17,745 files and 3,602 folders.

I hope by running setup.exe before I haven't buggered things up.
 

It finished the download and then I got an error "Failed: 1 Update", "Code 80240020". I have seen a few people on Reddit who had the same error.


I have the same code - for Win 10 Pro.  The BT folder is empty now as well.


Edit:  I just tried the update tool above.  When I selected "upgrade this pc", it came up with a nice meaningful error message:  "Something Happened".

Now trying to make a pen drive install, but not sure where I need to get the license key from.




Software Engineer

 


313 posts

Ultimate Geek


  Reply # 1354705 29-Jul-2015 17:43
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am I asking the obvious ?....Does it work for anybody in NZ ?

880 posts

Ultimate Geek
+1 received by user: 381

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  Reply # 1354707 29-Jul-2015 17:46
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insane: Question, on my one PC I have an OEM version of windows 7 pro 32-bit (only), it has no 64-bit version on the original media.

If I download the Windows 10 Pro 64-bit media will I be able to install it using the key I have for the 32-bit OEM version?


You would need to upgrade to the 32 bit version of W10 and then clean install to the 64bit version as you can't upgrade from 32 to 64.

When making media with the download tool you can specify an image that is both 32 and 64 bit.





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