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320 posts

Ultimate Geek


  # 1370668 20-Aug-2015 08:07
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Stu: Don't have a Technicolor modem by any chance do you?


You know something I don't!

Yes, I do have a Technicolor modem! My PC is connected to it by Ethernet cable.

It is a SPARK supplied TG589vn v2  VDSL modem.

To date I am not aware of any problems. (Other than it possibly causing my Samsung S3 phone to complain about "You internet connection is unstable" which may be due to some quirk from the modem).

Tell me what you know - please.

1678 posts

Uber Geek


  # 1370670 20-Aug-2015 08:17
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freitasm: Ugly, disjointed.


Feels like a dog's breakfast but usability is the prime concern and it's pretty good there.
I expect once it's had time to mature the whole thing will come together more. In the meantime I may try mitigating by tweaking. I like the screen art and photos tho.

 
 
 
 


170 posts

Master Geek


  # 1370671 20-Aug-2015 08:23
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I Like it.  The migration/upgrade process was seamless. Learning curve is minimal. If you actually take the time to watch the Get Started videos on the start menu, you can pick up a few helpful pointers.

8758 posts

Uber Geek

Lifetime subscriber

  # 1370687 20-Aug-2015 09:12
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Hiamie:
Stu: Don't have a Technicolor modem by any chance do you?


You know something I don't!

Yes, I do have a Technicolor modem! My PC is connected to it by Ethernet cable.

It is a SPARK supplied TG589vn v2  VDSL modem.

To date I am not aware of any problems. (Other than it possibly causing my Samsung S3 phone to complain about "You internet connection is unstable" which may be due to some quirk from the modem).

Tell me what you know - please.


that will be your problem then, windows 8.1/10 dont like the way the technicolour handles some DNS querries/requests and will fail to load some pages, doesnt happen all the time, but does happen.

2 ways to solve this, manually set the DNS in the computer, and find the batch file with the DNS fix for the modem. use telnet and login to the modem and run the batch file.

windows 7 doesnt have this issue.

pretty simple fix if you know what the problem is :)

320 posts

Ultimate Geek


  # 1370689 20-Aug-2015 09:19
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Jase2985:
Hiamie:
Stu: Don't have a Technicolor modem by any chance do you?


You know something I don't!

Yes, I do have a Technicolor modem! My PC is connected to it by Ethernet cable.

It is a SPARK supplied TG589vn v2  VDSL modem.

To date I am not aware of any problems. (Other than it possibly causing my Samsung S3 phone to complain about "You internet connection is unstable" which may be due to some quirk from the modem).

Tell me what you know - please.


that will be your problem then, windows 8.1/10 dont like the way the technicolour handles some DNS querries/requests and will fail to load some pages, doesnt happen all the time, but does happen.

2 ways to solve this, manually set the DNS in the computer, and find the batch file with the DNS fix for the modem. use telnet and login to the modem and run the batch file.

windows 7 doesnt have this issue.

pretty simple fix if you know what the problem is :)


Thanks you for that - I suspect you have found the answer.

8758 posts

Uber Geek

Lifetime subscriber

  # 1370692 20-Aug-2015 09:25
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yep had the same issue on 8.1 with the technicolor modem, but im now running a netcom router

5136 posts

Uber Geek

Trusted
Microsoft

  # 1370696 20-Aug-2015 09:28
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Hiamie:
Jase2985:
Hiamie:
Stu: Don't have a Technicolor modem by any chance do you?


You know something I don't!

Yes, I do have a Technicolor modem! My PC is connected to it by Ethernet cable.

It is a SPARK supplied TG589vn v2  VDSL modem.

To date I am not aware of any problems. (Other than it possibly causing my Samsung S3 phone to complain about "You internet connection is unstable" which may be due to some quirk from the modem).

Tell me what you know - please.


that will be your problem then, windows 8.1/10 dont like the way the technicolour handles some DNS querries/requests and will fail to load some pages, doesnt happen all the time, but does happen.

2 ways to solve this, manually set the DNS in the computer, and find the batch file with the DNS fix for the modem. use telnet and login to the modem and run the batch file.

windows 7 doesnt have this issue.

pretty simple fix if you know what the problem is :)


Thanks you for that - I suspect you have found the answer.


get Spark to replace it

 
 
 
 


8758 posts

Uber Geek

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  # 1370701 20-Aug-2015 09:34
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easier said than done in some cases

could always get windows to sort there end out so it doesnt error? like it doesnt in win7 vista and xp

5136 posts

Uber Geek

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Microsoft

  # 1370702 20-Aug-2015 09:36
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Jase2985: easier said than done in some cases

could always get windows to sort there end out so it doesnt error? like it doesnt in win7 vista and xp


simple, its not fit for purpose

8758 posts

Uber Geek

Lifetime subscriber

  # 1370712 20-Aug-2015 09:47
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problem is it was fine on win 7 and Microsoft changed something which made it not fit for purpose.

while i agree that it should work, spark might not see it that way because nothing have been changed on the device that was working with the previous OS

5136 posts

Uber Geek

Trusted
Microsoft

  # 1370714 20-Aug-2015 09:49
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Jase2985: problem is it was fine on win 7 and Microsoft changed something which made it not fit for purpose.

while i agree that it should work, spark might not see it that way because nothing have been changed on the device that was working with the previous OS


the OS meets the specs, the device doesn't.  No other device has this problem.

Stu

Hammered
5278 posts

Uber Geek

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  # 1370814 20-Aug-2015 11:28
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As above Hiamie, the problem was first noticed with Windows 8.1. The problem you described have the hint you had the Technicolor modem. Spark were always good to replace these when the problem was explained. Worth a crack?




Keep calm, and carry on posting.

 

 

 

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57 posts

Master Geek


  # 1370852 20-Aug-2015 12:48
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I have a Dell XPS1340 notebook running Win 7 Pro, it has an Nvidia GF9500M graphics card which Win 10 hardware check reports as incompatible with Win 10. I emailed Nvidia for a solution and they reply -

"This issue is a result of Windows 10 not meeting the required minimum system requirements and this is not a limitation from Nvidia."

Anyone got any idea what this actually means? Is it that MS haven't fulfilled their own spec and Win 10 is somehow "lesser" than Nvidia expected, or is this just another buck passing excuse?

So to keep on topic "no" but not because I don't want to.

5151 posts

Uber Geek

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  # 1370871 20-Aug-2015 13:26
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"This issue is a result of Windows 10 not meeting the required minimum system requirements and this is not a limitation from Nvidia."

Translation:

"Our Nvidia product is perfect, but Windows 10 is not good enough for our product."




Sideface


320 posts

Ultimate Geek


  # 1370913 20-Aug-2015 15:06
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Stu: As above Hiamie, the problem was first noticed with Windows 8.1. The problem you described have the hint you had the Technicolor modem. Spark were always good to replace these when the problem was explained. Worth a crack?


Thanks for that. Have contacted Spark, and they are supposed to get back to me from one of their Broadband Specialists. Just got home, so hopefully someone will call soon.

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