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# 183800 30-Oct-2015 14:17
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I have a Surface 3 which is about 6 months old. It is running Windows 10 clean install and is fully patched. In the last few days it has started to blue screen. It does a loud buzz then a completely blue screen and is non functioning.

It has also been in a state after being unattended  with and error saying my PC has had a problem and that it is gathering information and will restart, however it will not restart until I force a restart.

Does this sound terminal and should I return it?




Mike
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14618 posts

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  # 1417206 30-Oct-2015 17:03
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stupid thing has BS'd 4 times this afternoon grrrrr




Mike
Retired IT Manager. 
The views stated in my posts are my personal views and not that of any other organisation.

 

There is no planet B

 

 


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  # 1417217 30-Oct-2015 17:22
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log a support call

0800 800 004

http://myservice.surface.com

 
 
 
 




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  # 1417232 30-Oct-2015 17:34
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nathan: log a support call

0800 800 004

http://myservice.surface.com


Thanks for that, will do




Mike
Retired IT Manager. 
The views stated in my posts are my personal views and not that of any other organisation.

 

There is no planet B

 

 


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