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490 posts

Ultimate Geek
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Topic # 184080 9-Nov-2015 19:27
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So I have a Harvey Norman laptop that came with WIN8 that I upgraded to WIN10 Home.
Another desktop that came with WIN8 that I upgraded to WIN10 Home.

Neither work when going 

 

     

  1. Settings
  2. Update and Security
  3. Activation
  4. Go To Store

 









Called Microsoft and spoke to an indian based helpdesk on a crackly phoneline
Spent 5 solid minutes reciting my email address letter for letter
Got put on hold several times and she asked me to pay $399 to upgrade to Pro.
Then line disconnected while iwas telling her the store says $199


Can someone tell me an easy way to just upgrade these two machines to Pro wihtout spending hours rolling back and reimaging etc???



 

 

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BDFL - Memuneh
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  Reply # 1423964 9-Nov-2015 19:28
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Have you activated the Windows 8 boxes BEFORE updating to Windows 10?

Restore everything to Windows 8, check the boxes are activated then try again, one at a time.







490 posts

Ultimate Geek
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  Reply # 1423976 9-Nov-2015 20:15
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Yes they were both activated and fully working prior to upgrade to win10home

Surely theres a link somewhere on MS where you can even just opt to buy win10pro and download then load it up?

 
 
 
 


BDFL - Memuneh
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  Reply # 1423978 9-Nov-2015 20:23
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How was the update installed? Via Windows Update or did you run the USB installer?

If it was the USB installer did you select the same edition?








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Ultimate Geek
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  Reply # 1423991 9-Nov-2015 20:53
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media creation tool then ISO on DVD

Pretty sure i chose the right options.

BDFL - Memuneh
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  Reply # 1423996 9-Nov-2015 21:07
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You might have to check the options again - restore to Windows 8 and double-check...






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  Reply # 1424103 10-Nov-2015 07:43
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Is NZ a supported country for upgrades from the Microsoft store?

Is there a reason why spending US$199 to upgrade from Win 10 Home to Pro makes sense? What features do you need?



BDFL - Memuneh
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  Reply # 1424105 10-Nov-2015 07:46
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Pro... Yes, you are upgrading to a different version. See my suggestions before and check you are upgrading Home to Home, not Pro.




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Master Geek
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  Reply # 1424334 10-Nov-2015 12:55
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sbiddle: Is NZ a supported country for upgrades from the Microsoft store?
Is there a reason why spending US$199 to upgrade from Win 10 Home to Pro makes sense? What features do you need?


Pretty much what Freitasm says. You dont have Windows 8 Pro so when you upgrade to Windows 10 your version is changing from Windows 8 (non pro) to Windows 10 Pro.

Read here for more information 
http://windows.microsoft.com/en-nz/windows-10/media-creation-tool-install

For a review on whats different between Home and Pro versions see here:
http://www.pcadvisor.co.uk/feature/windows/windows-10-home-vs-windows-10-pro-uk-difference-3618710/

To summarise if youre not joining a domain, then you probably dont need Pro.




Windows 7 Home, Windows 8, Windows 8.1 -> Windows 10 Home

Windows 7 Pro, Windows 8 Pro, Windows 8.1 Pro -> Windows 10 Pro



490 posts

Ultimate Geek
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  Reply # 1424428 10-Nov-2015 15:13
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Thanks for pointers.

I ended up buying win10pro which is what i wanted for $399? i think.
Burnt to DVD ran setup and it upgraded with the keep my files option.

Reason for wanting Pro was the lack of gpedit.msc and a few other useful things lacking in the home version.

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