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1224 posts

Uber Geek
+1 received by user: 272


Topic # 185315 18-Nov-2015 10:16
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Last week my Win10 PC upgraded to build 10586.
This killed my ability to access shared drives.
After 71 minutes on the phone to MS Support the fix was to rollback to 10240.
So hooray, I can now access shared drives.

Boo, now I cant open any PDF's on those drives with Adobe Reader.
I can use the MS built in PDF app, but yuck.

I think Adobe Reader updated to DC between the upgrade and the roll back.
Now I cannot run, uninstall or reinstall Adobe Reader.

Adobe XI is listed in Programs, well it was until I used the Microsoft Cleanup Utility.
When I try to install DC it says it is already installed.
When I try to install XI it says there is a newer version already installed.
Yet I can find no trace of the DC version on my PC.

When I try to open a PDF there is an odd looking Adobe option but it does not work.

Any suggestions?

Life is too short to remove USB safely.

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7613 posts

Uber Geek
+1 received by user: 719


  Reply # 1430238 18-Nov-2015 10:36
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People still use Acrobat reader??  I haven't used it for years and use Foxit reader..



917 posts

Ultimate Geek
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  Reply # 1430295 18-Nov-2015 12:18
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Consider giving this tool a try:


592 posts

Ultimate Geek
+1 received by user: 112

  Reply # 1430303 18-Nov-2015 12:55
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I am finding edge a very good pdf reader, very quick and tabbed.  Plus it means I don't need to install another program.

1224 posts

Uber Geek
+1 received by user: 272


  Reply # 1430305 18-Nov-2015 12:58
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Thanks yitz.

The 10x cleaner found and removed XI.
The DC cleaner found nothing and then froze.
After rebooting it now looks like Adobe Reader is gone.
Tried to reinstall XI but I got an "error 1402 could not open key".
Tried to reinstall DC and that worked.

So a bit weird but all good in the end.

Life is too short to remove USB safely.

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