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54 posts

Master Geek
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Topic # 193472 12-Mar-2016 09:54
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Suddenly many websites won't load on my computer, I have tried different browsers and the issue happens on multiple browsers.  I wonder if it is a windows 10 issue?

 

 

 

Also at the same time some games I play on the Andyroid Emulator refuse to open.

 

 

 

Any Ideas?


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BDFL - Memuneh
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  Reply # 1511782 12-Mar-2016 10:07
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Is DNS working? If you ping a domain does it show the IP address? Does it show responses?

 

Is your ethernet cable plugged? Is your PC connected to wireless?







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Master Geek
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  Reply # 1511836 12-Mar-2016 10:37
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I tired something called DNS check tool, the response was 

 

 

 

Delegation not found at parent.

 

 

 

No delegation could be found at the parent, making your zone unreachable from the Internet.

 

 

 

 


BDFL - Memuneh
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  Reply # 1511838 12-Mar-2016 10:38
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Open your command prompt and execute

 

nslookup www.geekzone.co.nz

 

See if it replies with a valid IP address. Then 

 

ping www.geekzone.co.nz

 

See if it replies with ping responses.

 

 







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Master Geek
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  Reply # 1511846 12-Mar-2016 10:54
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freitasm:

 

Open your command prompt and execute

 

nslookup www.geekzone.co.nz

 

See if it replies with a valid IP address. Then 

 

ping www.geekzone.co.nz

 

See if it replies with ping responses.

 

 

 

 

 

 

 

 

Click to see full size


BDFL - Memuneh
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  Reply # 1511867 12-Mar-2016 11:23
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Ok, DNS is working for you and your PC is connected to the Internet.

 

Have you ran a full malware scan yet?

 





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  Reply # 1511912 12-Mar-2016 12:03
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I had an issue like this earlier in the week, but only with Edge. Other browsers worked.

 

There were outstanding W10 updates, which I applied, then rebooted, then Edge was OK again.





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Master Geek
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  Reply # 1511919 12-Mar-2016 12:21
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freitasm:

 

Ok, DNS is working for you and your PC is connected to the Internet.

 

Have you ran a full malware scan yet?

 

 

 

 

I used MalwareBytes, it found and removed some files, Housecall would not load.

 

 

 

After the MalwareBytes scan, I restarted the computer and the problem still persists.  


gzt

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  Reply # 1511965 12-Mar-2016 13:43
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Hosts file changes?

Glurp
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  Reply # 1511984 12-Mar-2016 14:11
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I fixed a computer that wasn't reaching any web pages. It turned out to be a DNS hijack, but the server that was being redirected to was down, so nothing was getting through. Maybe this is something similar, except there is a bug that is passing some addresses through but blocking others. Try checking your DNS settings and maybe resetting them to ISP defaults just to see if it makes a difference.

 

 

 

 





I reject your reality and substitute my own. - Adam Savage
 




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Master Geek
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  Reply # 1511996 12-Mar-2016 14:49
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Rikkitic:

 

I fixed a computer that wasn't reaching any web pages. It turned out to be a DNS hijack, but the server that was being redirected to was down, so nothing was getting through. Maybe this is something similar, except there is a bug that is passing some addresses through but blocking others. Try checking your DNS settings and maybe resetting them to ISP defaults just to see if it makes a difference.

 

 

 

 

 

 

I found a thing called Google Public DNS, I set the DNS to that and it seems to have fixed my issues. 


BDFL - Memuneh
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  Reply # 1512013 12-Mar-2016 15:36
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Master Geek
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  Reply # 1512015 12-Mar-2016 15:38
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freitasm:

 

That's ok. Ideally you should use your ISP's own DNS though for better performance.

 

 

 

 

How do I find out what my ISP's DNS is?


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  Reply # 1512016 12-Mar-2016 15:40
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Where did you put the Google DNS? Your PC or router?

 

Go to your ISP's help pages and search. Once you find it enter the numbers in your router and make sure it's not on your PC anymore (if you entered there).

 

If your router has a different DNS than expected then make sure the admin password is not the default one - some malware could have changed the router configuration.

 

 







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Master Geek
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  Reply # 1512034 12-Mar-2016 15:49
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freitasm:

 

Where did you put the Google DNS? Your PC or router?

 

Go to your ISP's help pages and search. Once you find it enter the numbers in your router and make sure it's not on your PC anymore (if you entered there).

 

If your router has a different DNS than expected then make sure the admin password is not the default one - some malware could have changed the router configuration.

 

 

 

 

I changed it on my pc.

 

I found my ISP's DNS, changed it on my pc, problem is still solved. 

 

 

 

Thanks.


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  Reply # 1512094 12-Mar-2016 17:48
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Was definitely a dns hijack then... For interest sake, did you note what you changed it from?

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