Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.
View this topic in a long page with up to 500 replies per page Create new topic
1 | 2 
21533 posts

Uber Geek
+1 received by user: 4386

Trusted
Subscriber

  Reply # 1817502 9-Jul-2017 21:38
Send private message

If they are using hid drivers to communicate with something else, then there is a chance that some other software for hid stuff may be messing it up. Anything like mouse configuration software or similar running on the computer?





Richard rich.ms



2864 posts

Uber Geek
+1 received by user: 491


  Reply # 1817508 9-Jul-2017 21:46
Send private message

I have a LogiTech Bluetooth key board and mouse with LogiTech Set Point and Bluetooth Connection assistant installed.





Sony Xperia X running Sailfish OS. https://sailfishos.org The true independent open source mobile OS 
Samsung Galaxy Tab S3
Nokia N1
Dell Inspiron 14z i5


1843 posts

Uber Geek
+1 received by user: 137


  Reply # 1817510 9-Jul-2017 22:00
Send private message

A while back I had a friend with similar problem using a USB VoIP webcam/mic device ... worked on another computer and a laptop, but refused to work on main desktop.  We tried all the usual things ranging across what has been suggested here and also waiving chicken entrails over it, but no go after many hours of toil.

 

Obtained a different brand device, and away it flew right from the start ... in the laps of the Gods, as they say? innocent




2864 posts

Uber Geek
+1 received by user: 491


  Reply # 1817516 9-Jul-2017 22:23
Send private message

Rickles:

 

A while back I had a friend with similar problem using a USB VoIP webcam/mic device ... worked on another computer and a laptop, but refused to work on main desktop.  We tried all the usual things ranging across what has been suggested here and also waiving chicken entrails over it, but no go after many hours of toil.

 

Obtained a different brand device, and away it flew right from the start ... in the laps of the Gods, as they say? innocent

 

 

Unfortunately I am unaware of another brand of device. It is quite specialised. I need to find a way to make it work.





Sony Xperia X running Sailfish OS. https://sailfishos.org The true independent open source mobile OS 
Samsung Galaxy Tab S3
Nokia N1
Dell Inspiron 14z i5




2864 posts

Uber Geek
+1 received by user: 491


  Reply # 1821551 12-Jul-2017 22:04
Send private message

An update on my problem.

 

I found some information suggesting running "msconfig" and choosing "Selective Start Up" and only choosing "Load System Services".

 

When I do this the device works. smile

 

Now it's just a matter of working through the "stopped services" to see which one is causing my problem. A job for another day.





Sony Xperia X running Sailfish OS. https://sailfishos.org The true independent open source mobile OS 
Samsung Galaxy Tab S3
Nokia N1
Dell Inspiron 14z i5




2864 posts

Uber Geek
+1 received by user: 491


  Reply # 1822136 13-Jul-2017 21:48
Send private message

Following up from last nights discovery. By a process of elimination I found I found the culprit. It was the Accuweather app that came pre-installed on my laptop. It was one of the last things I would have suspected.

 

It was set up to auto start when the laptop booted up. With it disabled and all the other start up items re-enabled the device connects to the app and downloads just as it's supposed to do.

 

Thanks for all the tips.





Sony Xperia X running Sailfish OS. https://sailfishos.org The true independent open source mobile OS 
Samsung Galaxy Tab S3
Nokia N1
Dell Inspiron 14z i5


1 | 2 
View this topic in a long page with up to 500 replies per page Create new topic

Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.