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  Reply # 1853757 28-Aug-2017 09:38
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?Try Ubuntu live cd/usb and if works copy data from windows to external drive

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  Reply # 1853975 28-Aug-2017 12:46
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F11 during bootup is the win 10 recovery environment assuming you hadn't formatted.



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  Reply # 1854195 28-Aug-2017 16:52
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It's gone back to PB Tech (I have nothing but praise for them so far over many years - hopefully this will be the same).

Following steps ouline by GZT - I had tried before but didn't work - just went straight to start installing - didn't get a repair option. Weird I know I had tried thinking there would be one that way - but not so.

F11 didn't do anything.

I was going to re-install on drive C - but it wouldn't let me - some weird letters instead of some other weird letters. Can you tell I'm exhausted - recovering from a virus and battling this for nearly four days is too much Didn't even lookup what the error message meant.

So now all I have to do is figure why some accounting apps won't install on my old machine, and hope no-one wants help before they fix it (and I reinstall the many programs on there).

Thanks for the help.

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