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BDFL - Memuneh
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  # 2222973 24-Apr-2019 00:45
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I will go with the GPU being FUBAR. New laptop time.




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  # 2222976 24-Apr-2019 02:25
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Rikkitic:

 

I am also a Windows 7 fan. I wish people would quit pushing upgrades as the solution to everything. Sometimes they are useful and necessary, but in my experience upgrades have caused more problems than they have solved. I have repeatedly had situations where something that worked fine before, suddenly doesn't after an upgrade. Then I have to spend weeks or forever trying to trace an obscure issue that shouldn't have occurred in the first place. If everything works just the way I want, why upgrade at all? It just introduces new variables to make things even more confusing. I have reached an age when I don't want to have to screw with configurations anymore. I just want stuff to work. If it does, I am happy. I don't care if it is not faster or smarter or able to understand voice commands. If it ain't broke, I feel no need to fix it.

 

 

Sorry for trying to help, it won't happen again.

 

You seem to be putting words into my mouth, suggesting I'm pushing an upgrade as a solution to everything.

 

At this point the OP has wasted hours of their life, on calls to help desk, and has achieved nothing, and is about to resort to silly ideas like running registry cleaners.

 

My suggestion of installing/dual booting/whatever a new copy of Windows, will tell you with in minutes whether you have a hardware or software problem.

 

Its a simple, logical suggestion for troubleshooting

 

As to why upgrade at all - why change your cars oil, or replace tires when they're worn out?  Windows 7 is soon to be end of life and unsupported and most importantly, not receiving security updates.  As to if it aint broke, don't fix it, I personally consider a soon to be unsupported, outdated OS as broken


 
 
 
 


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  # 2222977 24-Apr-2019 02:29
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Mayhem:

 

Really weird thing though all of it is scanning as its ok - i querried that as well, also it also kinda points to i need to clean up the registry files - so do i look at investing in errorfix kit or put money to a gpu (after full diagnostic) or look at something new and finance my life away over roughly another seven years - or invest in a dirty ole tower and then bide my time and repair lappy down the road - it is useable but not for my passion of gaming

 

 

please don't run a registry cleaner, that is a stupid idea.

 

I don't know what "investing" in an errorfix kit means, but that sounds like a scam

 

please try my previous suggestion, which is literally troubleshooting 101 of identifying a direction of where your fault lays.

 

If you have a hardware problem, particularly with GPU, its unlikely its easily or financially feasible to fix.

 

 


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  # 2222978 24-Apr-2019 02:35
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Mayhem: Well a new one would be amazing but I can not afford a new one so hoping to fix this one. As it really has been a good laptop if there is a fix I have to try money is very tight

 

 

 

let us know how you get on with my suggestion.

 

If you've got a hardware problem, and since you're hard up, I have an old unwanted unused laptop that is newer and probably better specs that your in everyway except screen size that I would be happy to gift you, because I'm such a nice guy and I believe in Karma


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  # 2222979 24-Apr-2019 02:46
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Mayhem:

 

I am with you on this Glurp I enjoy windows 7 and if i can find a solution or fix i will be extatic

 

 

curious minds are wondering, who gave you the suggestion of buying Error Fixkit please?

 

search for that in a search engine, and you'll immediately see that, that software is literally malware - dangerous, annoying and intrusive.  It costs US$30 and they make money from bombarding your PC with ads.

 

You'd have to ask yourself the question why this "software company" chooses to be domiciled in the Virgin Islands

 

It will infect your PC like a virus, and take over your PC turning it into an aggressive ad-generating parasite, redirect all your browsers, add ads to every webpage you visit, pause videos you play, to display its ads and so on


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  # 2222983 24-Apr-2019 07:07
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nathan:

 

Sorry for trying to help, it won't happen again.

 

You seem to be putting words into my mouth, suggesting I'm pushing an upgrade as a solution to everything.

 

At this point the OP has wasted hours of their life, on calls to help desk, and has achieved nothing, and is about to resort to silly ideas like running registry cleaners.

 

My suggestion of installing/dual booting/whatever a new copy of Windows, will tell you with in minutes whether you have a hardware or software problem.

 

Its a simple, logical suggestion for troubleshooting

 

As to why upgrade at all - why change your cars oil, or replace tires when they're worn out?  Windows 7 is soon to be end of life and unsupported and most importantly, not receiving security updates.  As to if it aint broke, don't fix it, I personally consider a soon to be unsupported, outdated OS as broken

 

 

Sorry if you took my reply personally. It wasn't intended that way. I was speaking generally about a matter of principle. 

 

 

 

 





I reject your reality and substitute my own. - Adam Savage
 




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  # 2222991 24-Apr-2019 07:28
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Right guys error kit was something that was recommended had not looked that way yet, have installed HP assistant and been in contact with them am waiting on a reply as the guy I spoke with yesterday was great but no real help.

When issue first happened would not even find driver for normal vga gfx let alone the Radeon card, after installing HP support assistant it was then actually finding the drivers then installing them (progress) then requesting a restart, once restarting it's like the previous ten or so mins of uninstalling drivers then reinstalling them never happened.

My laptop is playing shows and running fine ish.,,..,,. But I can not game on it and that is my biggest limitation right now, which makes me hope the gpu is not fried but perhaps needed to spend a moment looking at a fix.

All your info and comments are helpful and am taking it all under advisement :)

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  # 2223055 24-Apr-2019 09:24
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Mayhem: Right guys error kit was something that was recommended had not looked that way yet, have installed HP assistant and been in contact with them am waiting on a reply as the guy I spoke with yesterday was great but no real help.

When issue first happened would not even find driver for normal vga gfx let alone the Radeon card, after installing HP support assistant it was then actually finding the drivers then installing them (progress) then requesting a restart, once restarting it's like the previous ten or so mins of uninstalling drivers then reinstalling them never happened.

My laptop is playing shows and running fine ish.,,..,,. But I can not game on it and that is my biggest limitation right now, which makes me hope the gpu is not fried but perhaps needed to spend a moment looking at a fix.

All your info and comments are helpful and am taking it all under advisement :)

 

Still suspect a damaged GPU is the most likely option here, but I'd suggest a downloading the network drivers for your laptop, then doing a _clean_ install of windows, installing the network drivers, then using the HP software to pull down all the other drivers. 





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  # 2223153 24-Apr-2019 12:45
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A computer is not a car, electronics have a lifespan that cannot be ‘serviced’ like a mechanical system (vehicle).

After 7 years of use(?) and being used for gaming, if it didnt have a decent cooling system (ie. kept under 80C) then most likely cause is overheat damage.

Laptop gamings biggest issue is the system allowing the chips to hit over 95-100C before trying to throttle them back(or not throttling at all).

As mentioned before if a clean install of windows/unix with drivers for that card wont initialise on any 3d graphics load then its a hardware fault. And on 7 year old hardware you dont try and repair it, chuck/put it away and get something else that does work.

For all of windows 10 gripes it is quite decent at grabbing drivers for a variety of hardware. You can also install it easily without a key for testing purposes and would give you a quick platform to diagnose your issue.



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  # 2226705 28-Apr-2019 12:06
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So update windows 10 installed gpu shot! So anyone know where I can get another in hastings? Thank you all for your input was very great to have a platform to discuss.



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  # 2226736 28-Apr-2019 12:44
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Internal or external gpu wyt?

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  # 2227138 29-Apr-2019 10:32
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On further reading, it appears the 7660G isn't actually a discrete GPU, it's the integrated graphics for the A10-4600M. Better than average chance the CPU is soldered to the board, meaning you'd need to replace the entire system board. I mean at the end of the day you can probably order the appropriate parts from ebay and get someone to install them, but given it's age I'd say your deep into "not worth replacing territory".  I'd highly recommend buying a new system (and if you are looking for upgradability and/or repairability, you might want to consider a desktop rather than a laptop)





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  # 2227366 29-Apr-2019 13:39
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In Ak there are a few specialist Laptop repairers that do vid chip replacement & main board repairs.

 

 

Its not cheap and sometimes can re-fail after a few months.

 

To be honest, its not going to be worthwhile for a laptop that old. It will cost more the the laptop is worth.

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