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205 posts

Master Geek


# 257323 26-Sep-2019 03:46
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I have been able to edit excel files successfully on the iPad in Excel for iPad without a Microsoft subscription, until now! Suddenly I can’t edit a file and Msoft isn’t emailing the code it tells me I need. Can anyone tell me what has happened? I could edit a file previously by copying and renaming it but now I can’t. Please help! Have they changed the rules??

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Mad Scientist
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  # 2324965 26-Sep-2019 06:42
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which ipad model? did you change ipads?





Involuntary autocorrect in operation on mobile device. Apologies in advance.


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  # 2324978 26-Sep-2019 07:38
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You need to sign in to the app, you don’t need an Office 365 subscription unless you’re on an iPad Pro, because of the screen size

 
 
 
 


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  # 2324982 26-Sep-2019 07:58
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AFAIK it's still free on the original 9.7" ipad pro, the only pro model that it's still free





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  # 2325152 26-Sep-2019 11:27
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nathan: You need to sign in to the app, you don’t need an Office 365 subscription unless you’re on an iPad Pro, because of the screen size

 

That all changes at the end of the month thou.. The only current model ipad that will get under the 10 inch rule will be the mini  :(




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Master Geek


  # 2325436 26-Sep-2019 17:05
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My reply to all posts - I bought a brand new iPad 9.7” just 2 months ago to take overseas so I could have excel - which was working fine then. I’m now away and it’s stopped working so I’m very frustrated as I need it for work. My Microsoft email and password are correct but the code they are supposed to send me never arrives. Not sure what else I can do



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Master Geek


  # 2325443 26-Sep-2019 17:16
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Updated reply - I have just created a new Microsoft account with another email address, have been sent the code and excel is working again! Hallelujah!!!

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Master Geek

Microsoft NZ

  # 2331773 7-Oct-2019 11:10
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onetapu: My reply to all posts - I bought a brand new iPad 9.7” just 2 months ago to take overseas so I could have excel - which was working fine then. I’m now away and it’s stopped working so I’m very frustrated as I need it for work. My Microsoft email and password are correct but the code they are supposed to send me never arrives. Not sure what else I can do

 

Hi! You should still be able to use Office, only thing I can think of is there was a temporary issue with the one-time/verification codes. 

 

And yes, the new 10.2" iPad causing some issues and questions internally! Fortunately there are some shiny new Surface devices (shameless plug...)


 
 
 
 


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  # 2331825 7-Oct-2019 12:27
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onetapu: My reply to all posts - I bought a brand new iPad 9.7” just 2 months ago to take overseas so I could have excel - which was working fine then. I’m now away and it’s stopped working so I’m very frustrated as I need it for work. My Microsoft email and password are correct but the code they are supposed to send me never arrives. Not sure what else I can do

 

Get them to get you a 365 subscription,..... the free ios excel is strictly a "non-commercial" product...

 

And while no one is likely to ping you for it,  and your office is expecting you to do work on it, then they should at least provide the software...


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  # 2331826 7-Oct-2019 12:29
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If it's for work, talk to your work IT staff.  They'll have the correct information for you to use the software and verify your account. 


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