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MadEngineer: Use the original HDD to create the recovery media. Boot from recovery and reinstall on the ssd.Not sure if you missed this but you've not acknowledged the post.
Have you even tried installing from fresh onto the new SSD? Even with linux install?
Hi, I have seen a similar issue and it seems to be the opposite of waiting for the HDD to spin up - the SSD is very fast and is ready but the PC isnt.
Can you introduce a delay in the BIOS - instead of quick boot use full boot or 5 sec delay on BIOS boot screen?
By the sounds of it, this PC boots and shuts down fine with the SSD, just won't do a warm reboot?
If so, boot into Windows, download the Microsoft Media Creation Tool: https://www.microsoft.com/en-au/software-download/windows10
Make the media and install fresh (when asked where you want to install, wipe the current drive and create new partitions - it will create the extra partitions it needs).
As said earlier, Win10 is pretty good at finding drivers etc., so long as your parents don't need the HP bloatware that comes with the standard HP image (and even if they do, the HP website should have it).
I have done this a few times with Dell computers, and it works everytime. Dells Support Assist makes the driver installation really easy. HP has something similar?
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