Picked up a used HP EliteBook 850 G5 but having wifi issues.

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Forums › Microsoft Windows › Picked up a used HP EliteBook 850 G5 but having wifi issues.

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K8Toledo

1011 posts

Uber Geek

#3272946 17-Aug-2024 17:00

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Is your printer Wi-Fi 2.4GHz? If so it sounds to me like the Elitebook is not picking up 5GHZ or n/ac.

I would go into device manager and check the AC 8265 advanced settings below.

Quic Broadband

Move to New Zealand's best fibre broadband service (affiliate link). Note that to use Quic Broadband you must be comfortable with configuring your own router.

rhy7s

613 posts

Ultimate Geek

#3273352 19-Aug-2024 09:04

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Have you tried uninstalling it from Devicer Manager using the "Delete the driver software from this device" option and then reinstalling either manually from the the extracted HP softpaq or from Windows Update? (For reference, I have the same laptop using Windows 10 and WiFi is fine).

K8Toledo

1011 posts

Uber Geek

#3273402 19-Aug-2024 11:30

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I found this in HP driver release notes:

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