Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




9 posts

Wannabe Geek


Topic # 55357 31-Dec-2009 10:59
Send private message

Hi, 
Appreciate your help.
New laptop - 1 week ago
running Win 7 and MS Office 2007
have transferred files from old laptop including favourites and email stuff.

Worked very well until yesterday.  Most desktop icone and almost all the program e icons in "All Programmes" have changed to the Word Icon.  Plus both the icon and selection for IE have disappeared.
Links for all programmes then take us to MS Word 2007 and ask for file compatability stuff.

Tried:
Northon Anti Virus
ESET Anti Virus
SmitFraudFix
All no improvement in the icon issue.  all icons (except Recycle Bin) still show as Word docs)

What have we done?  More importantly what do we do to return this thing to normal and usable?

Have spent 90 minutes on hold with Microsoft this morning to be told a tech will ph back in 1hr - Tui...

Thnaks - Maleko


Create new topic
4154 posts

Uber Geek
+1 received by user: 54

Moderator
Trusted
Subscriber

  Reply # 286248 31-Dec-2009 11:03
Send private message

Have you tried malwarebytes?



9 posts

Wannabe Geek


  Reply # 286262 31-Dec-2009 12:52
Send private message

Thanx, will do.

 
 
 
 


SCM

456 posts

Ultimate Geek
+1 received by user: 46


  Reply # 286508 2-Jan-2010 13:25
Send private message

Does Win7 have a system restore?




 Click to see full size

 

 




9 posts

Wannabe Geek


  Reply # 287322 6-Jan-2010 07:59
Send private message

Hi SCM & rscole86,
thanks for your suggestions. It turns out that the user profile was corrupt and that by creating a new user, transferring data from the old tot he new, then deleting the corrupt user profile has fixed the problem
Cheers - Maleko

Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Vodafone TV — television in the cloud
Posted 17-Oct-2017 19:29


Nokia 8 review: Classy midrange pure Android phone
Posted 16-Oct-2017 07:27


Why carriers might want to embrace Commerce Commission study, MVNOs
Posted 13-Oct-2017 09:42


Fitbit launches Ionic, its health and fitness smartwatch
Posted 12-Oct-2017 15:52


Xero launches machine learning automation to improve coding accuracy for small businesses
Posted 12-Oct-2017 15:45


Bank of New Zealand uses Intel AI to detect financial crime
Posted 12-Oct-2017 15:39


Sony launches Xperia XZ1, a smartphone with real-time 3D capture
Posted 11-Oct-2017 10:26


Notes on Nokia’s phone comeback
Posted 10-Oct-2017 10:06


Air New Zealand begins Inflight Wi-Fi rollout
Posted 9-Oct-2017 20:16


The latest mobile phones in perspective
Posted 9-Oct-2017 18:34


Review: Acronis True Image 2018 — serious backup
Posted 8-Oct-2017 11:22


Lenovo launches ThinkPad Anniversary Edition 25
Posted 7-Oct-2017 23:16


Less fone, more tech as Vodafone gets brand make-over
Posted 6-Oct-2017 08:16


API Talent Achieves AWS MSP Partner Status
Posted 5-Oct-2017 21:20


Stellar Consulting Group now a Domo Partner
Posted 5-Oct-2017 21:03



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.