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  Reply # 380378 15-Sep-2010 22:54
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wreck90: Then, he eventually gets back to me with some long code, which I had to type into the phone activation window and that worked.

I'm fairly sure that if you keep that long number for next time, it will work again, but I can't confirm this.

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  Reply # 380437 16-Sep-2010 06:31
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codyc1515:
wreck90: Then, he eventually gets back to me with some long code, which I had to type into the phone activation window and that worked.

I'm fairly sure that if you keep that long number for next time, it will work again, but I can't confirm this.


No, it changes each time the PC is built.







Media centre PC - Case Silverstone LC16M with 2 X 80mm AcoustiFan DustPROOF, MOBO Gigabyte MA785GT-UD3H, CPU AMD X2 240 under volted, RAM 4 Gig DDR3 1033, HDD 120Gig System/512Gig data, Tuners 2 X Hauppauge HVR-3000, 1 X HVR-2200, Video Palit GT 220, Sound Realtek 886A HD (onboard), Optical LiteOn DH-401S Blue-ray using TotalMedia Theatre Power Corsair VX Series, 450W ATX PSU OS Windows 7 x64

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  Reply # 380438 16-Sep-2010 06:35
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@wreck90 - ouch
I hope they have not changed their call center setup. Whenever I have had to talk to a human they have always been very clear English speakers whom it is obviously their first language.
I wonder if the time of day makes a difference. I have only ever had to call MS for activation when I am at work. I wonder if it is follow the sun?







Media centre PC - Case Silverstone LC16M with 2 X 80mm AcoustiFan DustPROOF, MOBO Gigabyte MA785GT-UD3H, CPU AMD X2 240 under volted, RAM 4 Gig DDR3 1033, HDD 120Gig System/512Gig data, Tuners 2 X Hauppauge HVR-3000, 1 X HVR-2200, Video Palit GT 220, Sound Realtek 886A HD (onboard), Optical LiteOn DH-401S Blue-ray using TotalMedia Theatre Power Corsair VX Series, 450W ATX PSU OS Windows 7 x64



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  Reply # 380443 16-Sep-2010 07:15
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Nety: @wreck90 - ouch
I hope they have not changed their call center setup. Whenever I have had to talk to a human they have always been very clear English speakers whom it is obviously their first language.
I wonder if the time of day makes a difference. I have only ever had to call MS for activation when I am at work. I wonder if it is follow the sun?


In fairness, it was only one of them I had some difficulty with.   I don't think the line quality helped either.



 

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  Reply # 380844 16-Sep-2010 19:51
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Nety: @wreck90 - ouch
I hope they have not changed their call center setup. Whenever I have had to talk to a human they have always been very clear English speakers whom it is obviously their first language.
I wonder if the time of day makes a difference. I have only ever had to call MS for activation when I am at work. I wonder if it is follow the sun?


I have called for activation assistance 4 or 5 times. Only once did I speak to somebody - in Australia I think. As I mentioned earlier, I then got bounced to the Phillipines and a final callback from China. The other times I just their voice activation system.




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System Two: Popcorn Hour A200 ,  Oppo BDP-80 BluRay Player with hardware mode to be region free, Vivitek HD1080P 1080P DLP projector with 100" screen. Harman Kardon HK AVR 254 7.1 receiver, Samsung 4K player, Google Chromecast

 


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