Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




Doesn't know what he doin
2844 posts

Uber Geek
+1 received by user: 334

Subscriber

Topic # 74848 8-Jan-2011 18:59
Send private message

Over the last week, my laptop (Compaq CQ62-251TX) which is 4 months old on the 12th of Jan, has started getting really sluggish again. If I start watching online videos (youtube, hulu, tvnz on demand etc..) the browser (I usually use Chrome but it does it in IE and Firefox too) starts to freeze, video stutters then the video stops moving, audio continues and the browser window goes grey, showing the program is un-responsive, then crashes. The computer is slow and near unusable for about 5 minutes after that, then it will work fine for a little whilte. Its done this once before, about 2 months ago. Ended with me making a complete disk backup and reinstalling factory OS. I've only installed about 10 programs (web browsers, photoshop, itunes, MS office, msn and skype), and the rest is just photos, videos and music. Surely this cant be normal for a 4 month old laptop? I've done complete virus scans and its not showing anything. Any help will be greatly appreciated. I'm going to reinstall the OS now, but what help can you give me so this doesnt happen again/or what could be causing this? Thanks GZ'ers.

Sam




Bachelor of Computing Systems (2015)

 

--

 

Late 2013 MacBook Pro with Retina Display (4GB/2.4GHz i5/128GB SSD) - HP DV6 (8GB/2.8GHz i7/120GB SSD + 750GB HDD)
iPhone 6S + (64GB/Gold/Vodafone NZ) - Xperia Z C6603 (16GB/White/Spark NZ)

Sam, Auckland 


Create new topic
73 posts

Master Geek
+1 received by user: 1


  Reply # 425280 8-Jan-2011 19:12
Send private message

Can you recreate the problem easily?

When I first read I immediately think It might be a flash problem. Can you check next time in the process manager, when the browser crashes its process might still be running. I have similar issues with Firefox sometimes when watching flash videos the flash plug-in will crash taking the browser with it.

Stu

Hammered
4743 posts

Uber Geek
+1 received by user: 957

Moderator
Trusted
Subscriber

  Reply # 425281 8-Jan-2011 19:12
Send private message

Are you sure it's not overheating? Pretty much all our notebooks here use cooling pads, especially in the summer. Doesn't take much for a lappy to get warm in this weather.

 
 
 
 


BDFL - Memuneh
59078 posts

Uber Geek
+1 received by user: 10349

Administrator
Trusted
Geekzone
Subscriber

  Reply # 425282 8-Jan-2011 19:14
Send private message

Also, what video card are you using? Do you have the latest video drivers installed?

If you are running Windows 7 then you could restart it in memory test mode and let it run the tests?






Doesn't know what he doin
2844 posts

Uber Geek
+1 received by user: 334

Subscriber

  Reply # 425285 8-Jan-2011 19:32
Send private message

Its using an:
"ATI Mobility Radeon HD 545v" with 512MB dedicated graphics memory.
4GB ram
Intel Core i3 @ 2.27ghz
With 64bit Windows 7 Home Premium

Ill try doing the memory test now.

And when it crashes, all the browsers tasks disappear from task manager.

And its not overheating. Its on my flat desk, in front of 2 fully opened windows, nice breeze coming through, and a decent sized fan (about 50cm across?) facing at me and my laptop.

[edit] just done memory test, and it passed with no errors





Bachelor of Computing Systems (2015)

 

--

 

Late 2013 MacBook Pro with Retina Display (4GB/2.4GHz i5/128GB SSD) - HP DV6 (8GB/2.8GHz i7/120GB SSD + 750GB HDD)
iPhone 6S + (64GB/Gold/Vodafone NZ) - Xperia Z C6603 (16GB/White/Spark NZ)

Sam, Auckland 


Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Phone prices rising as users move upmarket
Posted 24-Nov-2017 17:16


Talking net neutrality on RNZ Nine-to-Noon
Posted 24-Nov-2017 12:11


Air New Zealand experiments with blockchain technology
Posted 23-Nov-2017 15:39


Symantec selects Amazon Web Services to deliver cloud security
Posted 23-Nov-2017 10:40


New Zealand Ministry of Education chooses Unisys for cloud-based education resourcing management system
Posted 22-Nov-2017 22:00


Business analytics software powers profits for NZ wine producers
Posted 22-Nov-2017 21:52


Pyrios strikes up alliance with Microsoft integrator UC Logiq
Posted 22-Nov-2017 21:51


The New Zealand IT services ecosystem - it's all digital down here
Posted 22-Nov-2017 21:49


Volvo to supply tens of thousands of autonomous drive compatible cars to Uber
Posted 22-Nov-2017 21:46


From small to medium and beyond: Navigating the ERP battlefield
Posted 21-Nov-2017 21:12


Business owners: ERP software selection starts (and finishes) with you
Posted 21-Nov-2017 21:11


Why I'm not an early adopter
Posted 21-Nov-2017 10:39


Netatmo launches smart home products in New Zealand
Posted 20-Nov-2017 20:06


Huawei Mate 10: Punchy, long battery life, artificial intelligence
Posted 20-Nov-2017 16:30


Propel launch Disney Star Wars Laser Battle Drones
Posted 19-Nov-2017 21:26



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.