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5256 posts

Uber Geek

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Microsoft

  # 469967 17-May-2011 09:13
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Hi

I work for Microsoft New Zealand, sorry you are having problems with support

Please refer to our Christchurch Earthquake support options page     

http://www.microsoft.com/nz/canterbury/default.aspx


when you call support on 0800 800 004 please explain clearly to them that you are just tring to activate your Windows XP machine, not asking for typical support case to be opened

Cheers
Nathan  



199 posts

Master Geek


  # 469969 17-May-2011 09:15
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nathan: Hi

I work for Microsoft New Zealand, sorry you are having problems with support

Please refer to our Christchurch Earthquake support options page     

http://www.microsoft.com/nz/canterbury/default.aspx


when you call support on 0800 800 004 please explain clearly to them that you are just tring to activate your Windows XP machine, not asking for typical support case to be opened

Cheers
Nathan  


But Nathan I did take the Chch support option on the phone (press 1)

I just find it hugely obnoxious that Microsoft would fail the activation, and then try to charge me when I ask "why?"

 
 
 
 


5256 posts

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Microsoft

  # 469974 17-May-2011 09:22
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the online activation shouldn't be failing if its been a few months since you last activated that XP license key


If when you call back support 0800 800 004 you are continuing to have problems with getting them to activate over the phone, please feel free to call me directly on 021 375503

Thanks
Nathan   

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  # 470004 17-May-2011 10:10
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nathan: the online activation shouldn't be failing if its been a few months since you last activated that XP license key


If when you call back support 0800 800 004 you are continuing to have problems with getting them to activate over the phone, please feel free to call me directly on 021 375503

Thanks
Nathan   


You cant complain about that service. Nice work Nathan.




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My thoughts are my own and are in no way representative of my employer.




199 posts

Master Geek


  # 470041 17-May-2011 11:53
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Hooray Success :)

Still could not get the online activation to work

But the phone one did

Thankx to those who suggested it

Cheers

Jimmy


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  # 470072 17-May-2011 12:45
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geekiegeek: You cant complain about that service. Nice work Nathan.


+1

360 posts

Ultimate Geek


  # 472375 22-May-2011 15:03
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Wow you shouldnt bag a company because you didnt know what to do.

I admit that they could of just said activate via phone but dont bag em for it.




Hu? did i do that?
16Mb (EDO RAM), K6-II processor, 2Mb of onboard graphics. 32k dial up modem. 12 speed CD ROM. 5¼-inch floppy drive. 500Mb HDD.

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