Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




62 posts

Master Geek


Topic # 85132 14-Jun-2011 13:39
Send private message

I have now spent HOURS trawling the internet trying to figure out what the problem is with Outlook to NO avail!

I would be eternally greatful to anyone who is able to offer suggestions that might help fix this issue! Here are the details and attempts at fixing it:

 - Outlook 2007 | Windows 7 32-bit | HP Notebook | Windows Live Mail (POP)
 - All POP settings ARE correct, same settings that are being used on my Vaio which has the same software
 - Indicates sending email successful but emails still in outbox
 - Have tried disabling Kaspersky to do a S&R to eliminate this as a firewall issue
 - Have tried various 'fixes' found in various forums, including SPA settings in Outlook
 - Have tried creating a new Outlook profile
 - Have tried deleting and re-adding account
 - Have checked and eliminated various suggested updates/files/etc. that could be causing issue
 - Have checked all settings in Windows Live Mail online (other computer is receiving okay though)
 - Worked the day I set it up (using campus Wi-Fi) but never since on campus
 - Works using home network but NOT on campus where I use it 95% of the time
 - Network has been set to trusted, Windows Firewall off

This is my last resort before I actually PAY someone to fix it - am generally pretty good with this stuff but I am STUMPED!

I am not using Outlook Connector - should I be? I don't see why I would need it on one computer and not another...

Create new topic
28 posts

Geek


  Reply # 481680 16-Jun-2011 03:36
Send private message

Sounds like it could be a proxy thing.

When you say Campus I'm going to assume we are talking about a University, the first time you start a browser session on campus wifi does it redirect you to an authentication page? If so fill this out with your credentials. This will grant you internet access. Once you have done that and confirmed you can web browse try a send/ receive in outlook.



62 posts

Master Geek


  Reply # 481798 16-Jun-2011 11:58
Send private message

Hi, yes I log into the network and can browse, etc. Always log in first before trying the S&R.
Cheers :)

 
 
 
 


8020 posts

Uber Geek
+1 received by user: 386

Trusted
Subscriber

  Reply # 481858 16-Jun-2011 14:13
Send private message

So it's a problem sending on the campus wifi.. that sounds like you should be looking at smtp settings.

If you are using you ISP's smtp server from on another network like campus wifi you will likely need to change the smtp server settings to use smtp authentication, over ssl/tls if the smtp server supports it and on a different port than 25 eg: 587.

What is the smtp server address and settings that you have currently?



62 posts

Master Geek


  Reply # 482121 17-Jun-2011 09:27
Send private message

Hi, thanks so much for your help. Receiving also an issue.

Outgoing settings:
smtp.live.com
587 TLS (also tried SSL)
set to 'use same as incoming'

Have tried variations to get it to work as well.

8020 posts

Uber Geek
+1 received by user: 386

Trusted
Subscriber

  Reply # 482300 17-Jun-2011 18:00
Send private message

Hmm on the campus wifi network check if you can reach the smtp server via tracert and telnet, eg:

start > run > cmd > tracert smtp.live.com

start > run > cmd > telnet smtp.live.com 587

You may not have the run option available on your start menu by default, however you can use a shortcut to bring up a run window eg: windows key & r (ie: press and hold the windows key, then hit r).




62 posts

Master Geek


  Reply # 482649 18-Jun-2011 19:16
Send private message

Will try this next time I am there, unfortunately on holiday now. It is also not receiving mail. Just did a S&R at home and it downloaded 260+ emails no issues.

360 posts

Ultimate Geek


  Reply # 482863 19-Jun-2011 18:31
Send private message

Hi. are other people having this issue. was wondering if your campus was blocking hotmail or somthing.




Hu? did i do that?
16Mb (EDO RAM), K6-II processor, 2Mb of onboard graphics. 32k dial up modem. 12 speed CD ROM. 5¼-inch floppy drive. 500Mb HDD.

Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

New Zealand government to create digital advisory group
Posted 16-Dec-2017 08:47


Australia datum changes means whole country moving 1.8 metres north-east
Posted 16-Dec-2017 08:39


UAV Traffic Management Trial launching today in New Zealand
Posted 12-Dec-2017 16:06


UFB connections pass 460,000
Posted 11-Dec-2017 11:26


The Warehouse Group to adopt IBM Cloud to support digital transformation
Posted 11-Dec-2017 11:22


Dimension Data peeks into digital business 2018
Posted 11-Dec-2017 10:55


2018 Cyber Security Predictions
Posted 7-Dec-2017 14:55


Global Govtech Accelerator to drive public sector innovation in Wellington
Posted 7-Dec-2017 11:21


Stuff Pix media strategy a new direction
Posted 7-Dec-2017 09:37


Digital transformation is dead
Posted 7-Dec-2017 09:31


Fake news and cyber security
Posted 7-Dec-2017 09:27


Dimension Data New Zealand strengthens cybersecurity practice
Posted 5-Dec-2017 20:27


Epson NZ launches new Expression Premium Photo range
Posted 5-Dec-2017 20:26


Eventbrite and Twickets launch integration partnership in Australia and New Zealand
Posted 5-Dec-2017 20:23


New Fujifilm macro lens lands in New Zealand
Posted 5-Dec-2017 20:16



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.