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nathan: Don't you feel you're paying good money for a warranty you already have?
einsteinsboi: while I was outside NZ and I had no warranty coverage. So it's peace of mind I'm paying for, and in the grand scheme of things that's priceleess to me.
alasta: I came across this interesting page today which summarises the difference between the standard warranty, Applecare warranty, and CGA coverage.
http://www.apple.com/nz/legal/statutory-warranty/
One thing that hasn't been mentioned in this thread is the express replacement service which is available at no charge for devices covered by Applecare. For those of us who rely on our devices daily for business this is definitely a drawcard.
tdgeek:alasta: I came across this interesting page today which summarises the difference between the standard warranty, Applecare warranty, and CGA coverage.
http://www.apple.com/nz/legal/statutory-warranty/
One thing that hasn't been mentioned in this thread is the express replacement service which is available at no charge for devices covered by Applecare. For those of us who rely on our devices daily for business this is definitely a drawcard.
Example: iPhone 5 sticky home button, 4 months old, no APP. Called a dude at 9am, he was in Texas, Express Replacement Phone arrived from Sydney about 2pm next day. Thats without AppleCare. IIRC isn't there a walk in walk out with a new device under APP?
alasta:tdgeek:alasta: I came across this interesting page today which summarises the difference between the standard warranty, Applecare warranty, and CGA coverage.
http://www.apple.com/nz/legal/statutory-warranty/
One thing that hasn't been mentioned in this thread is the express replacement service which is available at no charge for devices covered by Applecare. For those of us who rely on our devices daily for business this is definitely a drawcard.
Example: iPhone 5 sticky home button, 4 months old, no APP. Called a dude at 9am, he was in Texas, Express Replacement Phone arrived from Sydney about 2pm next day. Thats without AppleCare. IIRC isn't there a walk in walk out with a new device under APP?
Interesting. The support pages linked above are pretty clear that the express replacement is free for Applecare holders, but attracts a fee ($55 I think) under standard warranty service. If they didn't charge you the $55 fee then perhaps they were just going the extra mile to keep you happy? Or maybe the policy has changed since you had the repair done?
The walk in/walk out service sounds great as it would save having to wait for a replacement to be couriered, but I couldn't see any mention of this on the support pages.
alasta:tdgeek:alasta: I came across this interesting page today which summarises the difference between the standard warranty, Applecare warranty, and CGA coverage.
http://www.apple.com/nz/legal/statutory-warranty/
One thing that hasn't been mentioned in this thread is the express replacement service which is available at no charge for devices covered by Applecare. For those of us who rely on our devices daily for business this is definitely a drawcard.
Example: iPhone 5 sticky home button, 4 months old, no APP. Called a dude at 9am, he was in Texas, Express Replacement Phone arrived from Sydney about 2pm next day. Thats without AppleCare. IIRC isn't there a walk in walk out with a new device under APP?
Interesting. The support pages linked above are pretty clear that the express replacement is free for Applecare holders, but attracts a fee ($55 I think) under standard warranty service. If they didn't charge you the $55 fee then perhaps they were just going the extra mile to keep you happy? Or maybe the policy has changed since you had the repair done?
The walk in/walk out service sounds great as it would save having to wait for a replacement to be couriered, but I couldn't see any mention of this on the support pages.
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