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961 posts

Ultimate Geek

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# 100279 7-Apr-2012 10:02
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I've tried to use my Westpac Mastercard twice this morning and both time it failed - not declined.  I tried my wifes and got the same result.

Rang Westpac card services and had to wait about 10 minutes - not long but unusual - and was told that Mastercard had a power fault and would be offline for up to 2-3 hours.  Considering I tried to use my card at 8am - that's 5-6 hours offline!

I can only imagine the carnage at Pak n Save etc when people get to the checkout and cannot pay!

Anyone else having a problem this morning?      




Procrastination eventually pays off.


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Master Geek

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  # 606353 7-Apr-2012 11:16
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Hi,
I've just had the same problem at countdown. Both mine and my wife's cards didn't work. At about 11 o'clock.




May the farce be with you!




pjnetnz
:)




961 posts

Ultimate Geek

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  # 606362 7-Apr-2012 11:44
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Still not working at 11.30! Was yours a Westpac card also?




Procrastination eventually pays off.


 
 
 
 


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  # 606367 7-Apr-2012 12:02
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Yes mine are Westpac cards.




May the farce be with you!




pjnetnz
:)


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  # 606368 7-Apr-2012 12:04
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My ASB MasterCard worked fine at a local bakery and dairy. Possibly fixed now or isolated to Westpac?




Bachelor of Computing Systems (2015)

 

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Sam, Auckland 


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  # 606375 7-Apr-2012 12:27
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Our BNZ Mastercards worked fine this morning.




"I have noticed even people who claim everything is predestined, and that we can do nothing to change it, look before they cross the road." -  Stephen Hawking


Mr Snotty
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  # 606381 7-Apr-2012 12:53
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In the retail store I work in, I can confirm this was Westpac, and affected all cards this morning.




Nate wants an iphone
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  # 606383 7-Apr-2012 13:03
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My non-westpac mastercard card worked fine this morning.




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961 posts

Ultimate Geek

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  # 606491 7-Apr-2012 20:22
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Judging by the comments, it looks like I was told porkies by customer services. 

Although strange thing is they did me a favour! 

I was trying to book a hotel this morning but couldn't.  Went on this evening and there was a 50% special for the dates we are travelling. 

Don't know whether to complain or thank them!! :)




Procrastination eventually pays off.


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  # 606493 7-Apr-2012 20:29
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Did the American Express side-kick cards work (iirc only the low-interest Mastercard options don't come with the American Express cards)?

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  # 606594 8-Apr-2012 09:39
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My Visa worked so Amex probably worked too.

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