Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


Forums › Off topic › IRD online services unavailable all afternoon.


299 posts

Ultimate Geek
+1 received by user: 3


Topic # 100311 8-Apr-2012 18:27
Send private message

Not sure what kind of IT operation the IRD are running, but the online services facility has been unavailable and supposedly to be restored "shortly" all afternoon.

I would have expected any major sort of outfit like this to have a reasonable level of uptime for services like this.

What would you expect?




Q6600 @ 3.2Ghz (400x8) | GA-X38-DQ6 | 4Gb Corsair Dominator@800Mhz 4-4-4-12 | HIS HD5870 | Creative X-fi Fatality Pro | 2xWD SATAII Caviar Black 640Gb / 1xSeagate SATAII 7200.12 1000Gb | 2xASUS IDE DVDRW | Silverstone OP1000 PSU | Silverstone TJ09 Case

Create new topic
2260 posts

Uber Geek

Trusted

  Reply # 606772 8-Apr-2012 18:33
Send private message

Working fine here. Have you tried refreshing the page while holding CTRL down?

Apart from that, I have a lot of respect for govt IT teams. They do get a lot of flack, and get paid a lot lower than private sectors. Everyone who has previously worked in a service level role, knows things can, and do go wrong.




I have moved across the ditch.  Now residing in Melbourne as a VOIP/Video Technical Trainer/Engineer. 



299 posts

Ultimate Geek
+1 received by user: 3


  Reply # 606779 8-Apr-2012 18:51
Send private message

Yeah it's working now - didn't have to hold ctrl down. I know things go wrong in IT, it seems that "will be restored shortly" should not mean hours of outage. If it is a major outage then just say so.




Q6600 @ 3.2Ghz (400x8) | GA-X38-DQ6 | 4Gb Corsair Dominator@800Mhz 4-4-4-12 | HIS HD5870 | Creative X-fi Fatality Pro | 2xWD SATAII Caviar Black 640Gb / 1xSeagate SATAII 7200.12 1000Gb | 2xASUS IDE DVDRW | Silverstone OP1000 PSU | Silverstone TJ09 Case

 
 
 
 


4775 posts

Uber Geek
+1 received by user: 2254

Trusted
Subscriber

  Reply # 606794 8-Apr-2012 19:10
Send private message

casewindow: Yeah it's working now - didn't have to hold ctrl down. I know things go wrong in IT, it seems that "will be restored shortly" should not mean hours of outage. If it is a major outage then just say so.


Often major outages aren't 'major'. You think it's simple and it will all be fixed shortly. But then something else goes wrong, and then another thing and the backup plan for your backup plan doesn't work, and by the time you've got it all sorted out, it turns out it was a major outage after all.




iPad Pro 11" + iPhone SE + 2degrees 4tw!

 

These comments are my own and do not represent the opinions of 2degrees.

322 posts

Ultimate Geek
+1 received by user: 8

Trusted

  Reply # 620993 7-May-2012 14:14
Send private message

Happening again:
http://www.stuff.co.nz/technology/digital-living/6873923/IRD-website-crash
Not helpful on a day like today.  Still down for me at this time.





"It is useless to attempt to reason a man out of what he was never reasoned into."
— most commonly attributed to Jonathan Swift, author/theologian

3969 posts

Uber Geek
+1 received by user: 1318


  Reply # 620999 7-May-2012 14:20
Send private message

casewindow: Not sure what kind of IT operation the IRD are running, but the online services facility has been unavailable and supposedly to be restored "shortly" all afternoon.

I would have expected any major sort of outfit like this to have a reasonable level of uptime for services like this.

What would you expect?



It was out this morning too. 

It is not that uncommon for the IRD website to fail.   It is usually on peak days too --- today, provisional and gst is due. 

I always file early now, because the IRD website is too unreliable. 



322 posts

Ultimate Geek
+1 received by user: 8

Trusted

  Reply # 621004 7-May-2012 14:39
Send private message

It was out this morning too. 

It is not that uncommon for the IRD website to fail.   It is usually on peak days too --- today, provisional and gst is due. 

I always file early now, because the IRD website is too unreliable. 




Yes - why I did them late last week!!  Sorry if the headline/title was confusing - rather than create a new thread, I just hooked into one from a month ago - so earlier comments relate to that April 8 outage.





"It is useless to attempt to reason a man out of what he was never reasoned into."
— most commonly attributed to Jonathan Swift, author/theologian

1917 posts

Uber Geek
+1 received by user: 110


  Reply # 621026 7-May-2012 15:05

casewindow: Not sure what kind of IT operation the IRD are running, but the online services facility has been unavailable and supposedly to be restored "shortly" all afternoon.

I would have expected any major sort of outfit like this to have a reasonable level of uptime for services like this.

What would you expect?


You think they dont? **IT Happens.

1262 posts

Uber Geek
+1 received by user: 166


  Reply # 621048 7-May-2012 15:54
Send private message

I usually try and bust through my procrastination block a few days early because of this, the last filing day always results in a fraught experience :)

Finally did my GST last Friday.





---
James Sleeman
I sell lots of stuff for electronic enthusiasts...

5026 posts

Uber Geek
+1 received by user: 115

Trusted

  Reply # 621422 8-May-2012 08:56
Send private message

While I had some familiarity with the online systems at IRD and was therefore surprised at the outage, this time it had a benefit for me. I had forgotten to put a reminder in my calendar that my GST return was due yesterday and reading the article that noted that most people had returns due that day reminded me to check my own. Sure enough I did have a return due(!) and was able to complete it last night.

Whew!




System One: Popcorn Hour A200,  PS3 SuperSlim, NPVR and Plex Server running on Gigabyte Brix (Windows 10 Pro), Sony BDP-S390 BD player, Pioneer AVR, Raspberry Pi running Kodi and Plex, Panasonic 60" 3D plasma, Google Chromecast

System Two: Popcorn Hour A200 ,  Oppo BDP-80 BluRay Player with hardware mode to be region free, Vivitek HD1080P 1080P DLP projector with 100" screen. Harman Kardon HK AVR 254 7.1 receiver, Samsung 4K player, Google Chromecast

 


My Google+ page 

 

 

 

https://plus.google.com/+laurencechiu

 

 

14416 posts

Uber Geek
+1 received by user: 2646

Trusted
Subscriber

  Reply # 621491 8-May-2012 10:27
Send private message

My accountant filed a couple of weeks ago, and I paid the bill last week. Leaving things till the last minute is rarely a good plan.




AWS Certified Solution Architect Professional, Sysop Administrator Associate, and Developer Associate
TOGAF certified enterprise architect
Professional photographer

5026 posts

Uber Geek
+1 received by user: 115

Trusted

  Reply # 621500 8-May-2012 10:41
Send private message

I like to live close to the edge!




System One: Popcorn Hour A200,  PS3 SuperSlim, NPVR and Plex Server running on Gigabyte Brix (Windows 10 Pro), Sony BDP-S390 BD player, Pioneer AVR, Raspberry Pi running Kodi and Plex, Panasonic 60" 3D plasma, Google Chromecast

System Two: Popcorn Hour A200 ,  Oppo BDP-80 BluRay Player with hardware mode to be region free, Vivitek HD1080P 1080P DLP projector with 100" screen. Harman Kardon HK AVR 254 7.1 receiver, Samsung 4K player, Google Chromecast

 


My Google+ page 

 

 

 

https://plus.google.com/+laurencechiu

 

 

Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Geekzone Live »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron


Updates »

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.