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gzt



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# 105006 25-Jun-2012 10:59
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I had one negative feedback on my account - from 2005.



Just got a message from trademe saying that feedback has been deleted because that person was banned today.



+1 for a long term perspective.

Win.


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xpd

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  # 645801 25-Jun-2012 11:54
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They started doing that 2-3 years ago, anyone who had placed negatives, and then had their own account disabled, the negatives got removed.

I had a couple of negatives, both removed due to the above...




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gzt



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  # 645802 25-Jun-2012 11:59
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I like it.

 
 
 
 


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  # 645823 25-Jun-2012 12:28
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Was it a far negative just out of interest?

We had something similar done to ours, but it was only after like a day or something that he got banned. Quite a laugh.




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  # 646057 25-Jun-2012 19:08
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tardtasticx: Was it a far negative just out of interest?

We had something similar done to ours, but it was only after like a day or something that he got banned. Quite a laugh.


Sorry, should have said 'fair negative'




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# 646077 25-Jun-2012 20:15
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You mean a win as in against trademe themselves? those are few and far between. I would go as far to say the trademe team make me bang my head against the wall. 

gzt



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  # 646093 25-Jun-2012 20:51
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tardtasticx: Was it a fa[i]r negative just out of interest?

Not really. The buyer had indicated they were going to fail the 'must pick up by' conditions of the sale and I had said ok that's fine, I'll relist, and they left a negative feedback about that.

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  # 646096 25-Jun-2012 20:55
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I have one negative, the trader got banned, and even after contacting Trade Me, they still won't remove the negative. 

 
 
 
 


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  # 646105 25-Jun-2012 21:25
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I just checked my one and the buyer who did it got banned as well but the negative feedback is till there,do we need to contact trademe or it will be done automatically? Thanks

gzt



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  # 646118 25-Jun-2012 22:30
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I kind of assumed the person had repeated the exact same behavior multiple times and had been banned for that same reason. In reality anything is possible.

In the TradeMe notification email it says:

"We don't believe feedback from banned members should count, so we have removed it from your membership. Please note, this will not affect any positive feedback you have received."

It is a good idea for a whole lot of reasons.


The way the email says it is a clear policy.

No, I didn't ask. Just got the mail today.

I reckon Give them a call and tell them you have bad feedback from a banned user and they'll delete it. Maybe the automated part of the process is only recent.

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