nzpostbm: Unfortunately due to a surge of parcel activity at our US warehouse over the last week, there have unfortunately been delays in processing parcels.
Additional resources have now been added to the US warehouse team to assist in clearing the parcel backlog, and processing should return to normal tomorrow.
Many apologies to the YouShop customers that have experienced delays over the last week.
Why aren't parcels scanned when they arrive at the warehouse and an automated email sent to let us customers know the items are in your hands? Every other freight forwarding company in the chain does it with every movement of an item, my current parcel has been with you for six days at your warehouse according to UPS but no notification from YouShop it is actually there.