New forward service from NZ Post: YouShop

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132 posts

Master Geek

# 1678980 28-Nov-2016 17:38

Hi, Has anyone had to return a item from youshop back to amazon? I have a drill with an explosive li-ion battery i can no longer ship. Amazon looks like they will accept the return and let you print out a UPS pick up slip for free. But how do you co-ordinate thing with the muppets at Youshop? If youshop returns the package to Amazon all by themselves, will Youshop charge me freight?

nurcopolics

141 posts

Master Geek

# 1679052 28-Nov-2016 18:57

Im lost.

Under YouShops website definitions for prohibited goods there's no mention of li ion batteries...

https://www.nzpost.co.nz/bsa/terms-conditions#prohibited-items

“Prohibited Items” means:

items which are inadequately or insecurely packaged for storage, handling or carriage;
items which are opened or damaged when received at the Warehouse;
food or perishable items;
items which are illegal or prohibited by law or any Regulatory Authority, whether in the USA, Europe or China (as applicable) or in New Zealand;
items which are prohibited from export by law or any Regulatory Authority whether in the USA, Europe or China (as applicable);
items which are prohibited from import by law or any Regulatory Authority into New Zealand;
letters, magazines, catalogues, circulars and other promotional material;
any goods or materials classified as hazardous material, dangerous goods, or prohibited or restricted articles by IATA and ICAO, including under the IATA Dangerous Goods Regulations, as amended or updated from time to time; and
any other items listed in the New Zealand Post Postal Users’ Guide (as amended or updated from time to time) as prohibited items, high risk items or restricted items.

nurcopolics

141 posts

Master Geek

# 1679053 28-Nov-2016 18:58

Can I order the amazon tab l have no idea if it has a li ion battery in it.

rmt38

320 posts

Ultimate Geek
Inactive user

# 1679055 28-Nov-2016 19:06

nurcopolics:

Can I order the amazon tab l have no idea if it has a li ion battery in it.

At this point, it should be clear you need to find out, otherwise you risk the same problem others are having. If you're okay taking that risk, the answer is yes.

tripp

3375 posts

Uber Geek

Trusted

Lifetime subscriber

# 1679056 28-Nov-2016 19:11

nurcopolics:

Im lost.

Under YouShops website definitions for prohibited goods there's no mention of li ion batteries...

https://www.nzpost.co.nz/bsa/terms-conditions#prohibited-items

“Prohibited Items” means:

items which are inadequately or insecurely packaged for storage, handling or carriage;
items which are opened or damaged when received at the Warehouse;
food or perishable items;
items which are illegal or prohibited by law or any Regulatory Authority, whether in the USA, Europe or China (as applicable) or in New Zealand;
items which are prohibited from export by law or any Regulatory Authority whether in the USA, Europe or China (as applicable);
items which are prohibited from import by law or any Regulatory Authority into New Zealand;
letters, magazines, catalogues, circulars and other promotional material;
any goods or materials classified as hazardous material, dangerous goods, or prohibited or restricted articles by IATA and ICAO, including under the IATA Dangerous Goods Regulations, as amended or updated from time to time; and
any other items listed in the New Zealand Post Postal Users’ Guide (as amended or updated from time to time) as prohibited items, high risk items or restricted items.

Wrong list, this is youshops one here

https://www.nzpost.co.nz/tools/youshop/shopping-with-your-youshop-address/dangerous-prohibited-items

YouShop dangerous or prohibited items

The most common examples of items that can’t be sent using YouShop include:

lithium-ion batteries
alcoholic products or beverages
food or perishable items
perfume
nail polish
aftershave
ink cartridges
aerosols
stand alone batteries
batteries including powercore/powerports which also function as a powerbank
firearms - including antique and collectible firearms and parts
precious jewellery and antiques
counterfeit goods (China)
cigars and cigar cases (USA)
eCigars and eLiquid (USA)
Samsung Galaxy Note 7 Smartphones (USA)
Ni-Cad batteries (USA)

I have a feeling this is all from the Note7 issue with batteries. As I have said before back in August it was all good to ship.

nurcopolics

141 posts

Master Geek

# 1679058 28-Nov-2016 19:13

rmt38:

nurcopolics:

Can I order the amazon tab l have no idea if it has a li ion battery in it.

At this point, it should be clear you need to find out, otherwise you risk the same problem others are having. If you're okay taking that risk, the answer is yes.

That's a good political answer :-)

I've read everywhere and have no idea if these tablets have lithium batteries or whatever. Was going to get 5 as they are only $NZ50 each, quad core!

https://www.amazon.com/Amazon-Fire-7-Inch-Tablet-8GB/dp/B00TSUGXKE/ref=sr_1_2?ie=UTF8&qid=1480313074&sr=8-2&keywords=amazon+tab

Your loss Youshop, I wont risk anything through you again... shipitto here I come.

tripp

3375 posts

Uber Geek

Trusted

Lifetime subscriber

# 1679059 28-Nov-2016 19:17

Looking at web.archive.org on the 7th July 2016 it had the following which has now been removed fro the US shop. SO yes you use to be able too and it was fine, however this has now changed

Electronic items with lithium-ion batteries YouShop USA

Some electronic items including toys which contain lithium-ion batteries can be sent through YouShop USA. A lithium-ion battery must not exceed 20 Wh/cell, or 100 Wh per battery/pack.

YouShop Europe

Lithium-ion batteries can’t be sent from the UK or Europe via YouShop.

YouShop China

Lithium-ion batteries can’t be sent from China via YouShop.

Changed too

YouShop USA

Lithium-ion and Lithium polymer batteries can’t be sent from the US via YouShop.

YouShop Europe

Lithium-ion batteries can’t be sent from the UK or Europe via YouShop.

YouShop China

Lithium-ion batteries can’t be sent from China via YouShop.

nurcopolics

141 posts

Master Geek

# 1679060 28-Nov-2016 19:18

Does Shipitto charge 10% tax on top of their fees?

https://www.shipito.com/en/help/locations?countrycode=NZ

rmt38

320 posts

Ultimate Geek
Inactive user

# 1679061 28-Nov-2016 19:23

nurcopolics:

Does Shipitto charge 10% tax on top of their fees?

https://www.shipito.com/en/help/locations?countrycode=NZ

Yes, as does Amazon if you send to a reshipper in an appropriate state. Pay the extra for Oregon access, and avoid the tax. Also note shipito does complete repackaging if you want to save more.

debo

132 posts

Master Geek

# 1679077 28-Nov-2016 20:20

Up until sometime after 11 november (after i ordered my drill) they changed this:

Electronic items with lithium-ion batteries
Li-Ion batteries have to be packed in the manufacturer's packaging. The retail packaging that comes with new cell phones, tablets, power tools etc., complies with air shipping regulations. Unfortunately, used items shipped without manufacturer’s packaging do not comply and are illegal to ship.

YouShop USA
Some electronic items including toys which contain lithium-ion batteries can be sent through YouShop USA. These batteries have to be packed in the manufacturer's packaging. A lithium-ion battery must not exceed 20 Wh/cell, or 100 Wh per battery/pack.

to what they have now (see Tripp's post above)

nurcopolics

141 posts

Master Geek

# 1679079 28-Nov-2016 20:30

*** BREAKING NEWS ****

shipitto WILL ship tablets with batteries in them to NZ. Here's the convo with SHIPITTO

Brandi8:24 pmHello Mike. How may I help you?

Mike Hey, Can I ship this tablet to NZ with you? https://www.amazon.c…-Inch-Tablet-8GB/dp/B00TSUGXKE Fire - Amazon Official Site - 7" Tablet at an Incredible Price An entirely new standard for a low-cost tablet. Full-featured Fire tablet with beautiful 7" IPS display, fast quad-core processor, rear and front facing cameras.

Brandi hi there

Mike It has a battery in it

Brandiyes that should be fine, but you may want to contact your country's customs to be sure there will be no issues with accepting this kind of item

Mike okay thank you :-)

Will it clear customs now?

timmmay

15353 posts

Uber Geek

Trusted

Subscriber

# 1679112 28-Nov-2016 21:19

Customs don't care about batteries, so yes with shipitto it should be fine.

ntsan

58 posts

Master Geek

# 1679160 28-Nov-2016 22:49

I pretty much stopped using youshop anymore with this new dumb rule on batteries, too inconvenient

richms

22649 posts

Uber Geek

Trusted

Subscriber

# 1679171 28-Nov-2016 23:40

There is a tickbox on shipito for if it has a lithium battery, if you tick it then it shows fewer methods when you go to ship it, and they might ask for a MSDS for the battery to show its capacity and type.

Richard rich.ms

nurcopolics

141 posts

Master Geek

# 1679200 29-Nov-2016 07:45

richms:
There is a tickbox on shipito for if it has a lithium battery, if you tick it then it shows fewer methods when you go to ship it, and they might ask for a MSDS for the battery to show its capacity and type.

What's an MSDS?

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