New forward service from NZ Post: YouShop

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# 1679211 29-Nov-2016 08:04

nurcopolics:
richms:

There is a tickbox on shipito for if it has a lithium battery, if you tick it then it shows fewer methods when you go to ship it, and they might ask for a MSDS for the battery to show its capacity and type.

What's an MSDS?

Safety Data Sheets

Sheagae

191 posts

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# 1679219 29-Nov-2016 08:41

tripp:

nurcopolics:
richms:

There is a tickbox on shipito for if it has a lithium battery, if you tick it then it shows fewer methods when you go to ship it, and they might ask for a MSDS for the battery to show its capacity and type.

What's an MSDS?

Safety Data Sheets

How do you acquire that? From the manufacturer?

ScuL

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# 1679384 29-Nov-2016 12:19

Hi guys,

I ordered a laptop in the Black Friday sales and sent it to YouShop, not thinking of the restrictions on Li-Ion batteries.

Do I have a risk they will refuse the shipment?

Gigabit

tripp

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# 1679388 29-Nov-2016 12:27

ScuL:

Hi guys,

I ordered a laptop in the Black Friday sales and sent it to YouShop, not thinking of the restrictions on Li-Ion batteries.

Do I have a risk they will refuse the shipment?

Yes

Sheagae

191 posts

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# 1679389 29-Nov-2016 12:28

tripp:

ScuL:

Hi guys,

I ordered a laptop in the Black Friday sales and sent it to YouShop, not thinking of the restrictions on Li-Ion batteries.

Do I have a risk they will refuse the shipment?

Yes

How do you intervene before they send it back as a prohibited item? If this happens to me, I plan to have it sent onto Shipito.

tripp

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# 1679398 29-Nov-2016 12:35

Sheagae:

tripp:

nurcopolics:
richms:

There is a tickbox on shipito for if it has a lithium battery, if you tick it then it shows fewer methods when you go to ship it, and they might ask for a MSDS for the battery to show its capacity and type.

What's an MSDS?

Safety Data Sheets

How do you acquire that? From the manufacturer?

Yes normally from retailer or manufacturer.

tripp

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# 1679401 29-Nov-2016 12:36

Sheagae:

tripp:

ScuL:

Hi guys,

I ordered a laptop in the Black Friday sales and sent it to YouShop, not thinking of the restrictions on Li-Ion batteries.

Do I have a risk they will refuse the shipment?

Yes

How do you intervene before they send it back as a prohibited item? If this happens to me, I plan to have it sent onto Shipito.

3 options

1) return to the place you purchased (fee) I can't remember if you have to pay for postage.

2) Forward to another US address, i.e. shipto (fee + postage)

3) Get them to dump it (free)

ScuL

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# 1679438 29-Nov-2016 13:23

After a lot of hassle I managed to convince Amazon at +1 888 280-4331 to authorise UPS to change delivery address. The Amazon lady contacted UPS, spoke to their agent, then put me on. I gave them new details, job done.

Now it's being intercepted and instead sent to a friend's office in California so I can have him ship it to me. Recommendations on other carriers?

Gigabit

TeaLeaf

3366 posts

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# 1679691 29-Nov-2016 18:54

I wasn to buy a Redmi Pro 3 from the Chinese site, am I going to have a problem? Is it customs here or overseas that rejects the lithium batteries?

richms

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# 1679736 29-Nov-2016 19:21

TeaLeaf:

I wasn to buy a Redmi Pro 3 from the Chinese site, am I going to have a problem? Is it customs here or overseas that rejects the lithium batteries?

You will be fine. If it doesnt show, you get a refund. If it shows up, then there was no problem.

They usually seem to use nl post or someone who will carry lithiums.

Richard rich.ms

TeaLeaf

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# 1679757 29-Nov-2016 20:10

richms:

TeaLeaf:

I wasn to buy a Redmi Pro 3 from the Chinese site, am I going to have a problem? Is it customs here or overseas that rejects the lithium batteries?

You will be fine. If it doesnt show, you get a refund. If it shows up, then there was no problem.

They usually seem to use nl post or someone who will carry lithiums.

Do you mean Xiaomi or Amazon?

richms

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# 1679758 29-Nov-2016 20:12

TeaLeaf:

Do you mean Xiaomi or Amazon?

China sellers are not stupid enough to ship things thru carriers that will return them.

Richard rich.ms

Brunzy

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# 1680295 30-Nov-2016 20:34

Can any regular users comment on the time taken for their goods to be processed via the US shop?

It took 4 days to be notified it was there ,paid for same day and has been "ready for dispatch" for 7 days now.

Nil Einne

441 posts

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# 1680300 30-Nov-2016 20:43

tripp:

nurcopolics:

Im lost.

Under YouShops website definitions for prohibited goods there's no mention of li ion batteries...

https://www.nzpost.co.nz/bsa/terms-conditions#prohibited-items

Wrong list, this is youshops one here

https://www.nzpost.co.nz/tools/youshop/shopping-with-your-youshop-address/dangerous-prohibited-items

It seems to me both of those apply. And lithium-ion batteries are directly (in the later case) or indirectly included in both of them. The first case of the YouShop T&C specifically mentions "any other items listed in the New Zealand Post Postal Users’ Guide (as amended or updated from time to time) as prohibited items, high risk items or restricted items." It doesn't say which list, which seems to imply everything prohibited or restricted is prohibited via YouShop.

The PUG has listed devices containing lithium ion batteries as prohibited on everything but International Express Courier for a while, I believe since they were banned as cargo on all passenger airlines i.e. there used to be a weird contradiction between what the legal T&C says (which effectively said all devices containing lithium ion batteries are prohibited, and what the help page said. In fact, even now the T&C when combined with the PUG is fairly ambigious. In the PUG, devices containing non lithium batteries has that wrapping battery if you can requirement except the T&C seems to say that any item that is restricted is prohibited on YouShop, not that it's okay if you comply with the restricted terms. So....

Brunzy:

Can any regular users comment on the time taken for their goods to be processed via the US shop?

It took 4 days to be notified it was there ,paid for same day and has been "ready for dispatch" for 7 days now.

I don't think such times are that uncommon at this time of the year

nzkiwiman

2275 posts

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# 1680583 1-Dec-2016 10:33

Brunzy:

Can any regular users comment on the time taken for their goods to be processed via the US shop?

It took 4 days to be notified it was there ,paid for same day and has been "ready for dispatch" for 7 days now.

Regular or economy shipping?

I went economy on my recent parcel as the savings was significant. It's been 5 days now, but it will get here eventually

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