Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


Filter this topic showing only the reply marked as answer View this topic in a long page with up to 500 replies per page Create new topic
1 | ... | 144 | 145 | 146 | 147 | 148 | 149 | 150 | 151 | 152 | 153 | 154 | 155 | 156 | 157 | 158 | 159 | 160 | 161 | 162 | 163 | 164 | ... | 169
15432 posts

Uber Geek

Trusted
Subscriber

  # 1872873 26-Sep-2017 09:27
Send private message quote this post

I've used youshop for around 20 packages with no previous problems, but I've finally struck a problem: they lost a package. Track and trace puts my package arriving 8 days ago, I reported the problem after 4 days, they still haven't found it. I guess I'll have to make a claim for compensation.

 

I ordered something on sale, which will cost me US$40 more because of youshop's mistake. Hopefully the vendor will replace the item a the sale price.


Banana?
4880 posts

Uber Geek

Subscriber

  # 1872876 26-Sep-2017 09:31
Send private message quote this post

timmmay:

 

I've used youshop for around 20 packages with no previous problems, but I've finally struck a problem: they lost a package. Track and trace puts my package arriving 8 days ago, I reported the problem after 4 days, they still haven't found it. I guess I'll have to make a claim for compensation.

 

I ordered something on sale, which will cost me US$40 more because of youshop's mistake. Hopefully the vendor will replace the item a the sale price.

 

 

I had something delivered into Youshop on the 15th (from Amazon).

 

It still wan't in my Youshop account on the 21st.

 

On the 22nd, I sent the email, tried to track the package. 5 minutes later I got an email saying my package had just arrived at Youshop.

 

Not sure what they are doing there, but speed and efficiency does not seem high up their priority list.


 
 
 
 


15432 posts

Uber Geek

Trusted
Subscriber

  # 1873695 27-Sep-2017 16:17
Send private message quote this post

A stunning display of efficiency here...

 

On the 22nd NZPost asked for tracking information I'd already given them, plus the vendor invoice, in PDF format. I sent it back within an hour. It's the 27th today and I called to see what was up. Nothing had happened as the person the case was assigned to hadn't even looked at my email reply.

 

Whoever answered the phone has sent an alert to the case manager, so hopefully they'll do something about it now.


1773 posts

Uber Geek

Trusted

  # 1876018 2-Oct-2017 11:39
Send private message quote this post

timmmay:

 

A stunning display of efficiency here...

 

On the 22nd NZPost asked for tracking information I'd already given them, plus the vendor invoice, in PDF format. I sent it back within an hour. It's the 27th today and I called to see what was up. Nothing had happened as the person the case was assigned to hadn't even looked at my email reply.

 

Whoever answered the phone has sent an alert to the case manager, so hopefully they'll do something about it now.

 

 

 

 

Was that something awaiting for delivery into Youshop, or something that you were expecting to arrive on our shores ?

 

I was expecting something to arrive here on the 26th Sept, but there is a banner on Youshop that deliveries have been affected by the pipeline issue.

 

My tracking number doesn't show any parcel in transit - only that it is "On its Way".

 

 





My thoughts are no longer my own and is probably representative of our media-controlled government


15432 posts

Uber Geek

Trusted
Subscriber

  # 1876029 2-Oct-2017 11:52
Send private message quote this post

SepticSceptic:

 

Was that something awaiting for delivery into Youshop, or something that you were expecting to arrive on our shores ?

 

I was expecting something to arrive here on the 26th Sept, but there is a banner on Youshop that deliveries have been affected by the pipeline issue.

 

My tracking number doesn't show any parcel in transit - only that it is "On its Way".

 

 

It was delivered to the YouShop warehouse but was never checked into my account. It's been a couple of weeks, mostly because NZ based staff didn't bother to ask the warehouse to look for the package. They asked them late last week so we should get an answer in the next day or two.

 

I assume they've lost it.

 

 


21603 posts

Uber Geek

Trusted
Lifetime subscriber

  # 1877605 5-Oct-2017 08:53
Send private message quote this post

I just got  pair of sports shoes sent to youshop and on top of the fact they took 3 days to email me once they arrived, they have quoted me $50! To send them here!

 

 

 

Repacked weight2.1 kgOriginal weight2.1 kgRepacked Dimensions39 cm × 34 cm × 13 cmOriginal Dimensions37 cm × 32 cm × 23 cmRepacked volumetric weight What is this?3.45 kgOriginal volumetric weight5.45 kg

 

That's insane surely?

 

 


15432 posts

Uber Geek

Trusted
Subscriber

  # 1877606 5-Oct-2017 08:56
Send private message quote this post

Seems a bit on the high side. They still haven't told me anything about the package of mine they've probably lost.


 
 
 
 


Banana?
4880 posts

Uber Geek

Subscriber

  # 1877607 5-Oct-2017 08:56
Send private message quote this post

Yep, Youshop is really expensive now.

 

I use them for Jeans - to get them in the size I need (Levi's 501s usually) and in a colour other than bog-standard (which seems all NZ stores carry), I find I have to use Amazon, and they will not ship Levi's internationally. If I buy two pairs, and a T-Shirt or belt, it works out cheaper even with the YouShop tax.


224 posts

Master Geek

Trusted

  # 1877609 5-Oct-2017 08:58
Send private message quote this post

networkn:

 

 

 

Repacked weight2.1 kgOriginal weight2.1 kgRepacked Dimensions39 cm × 34 cm × 13 cmOriginal Dimensions37 cm × 32 cm × 23 cmRepacked volumetric weight What is this?3.45 kgOriginal volumetric weight5.45 kg

 

That's insane surely?

 

 

 

 

 

If I'm reading that correctly, they repacked the parcel and actually increased it's dimensions?

 

That's not acceptable.


33 posts

Geek


  # 1877615 5-Oct-2017 09:02
Send private message quote this post

mrdrifter:

 

networkn:

 

 

 

Repacked weight2.1 kgOriginal weight2.1 kgRepacked Dimensions39 cm × 34 cm × 13 cmOriginal Dimensions37 cm × 32 cm × 23 cmRepacked volumetric weight What is this?3.45 kgOriginal volumetric weight5.45 kg

 

That's insane surely?

 

 

 

 

 

If I'm reading that correctly, they repacked the parcel and actually increased it's dimensions?

 

That's not acceptable.

 

 

 

 

Volumetric weight went down and thats what they charge by isn't it?

 

 

 

$50 isn't to bad for shoes.  As an example. Eastbay charge $45 US to ship a pair of shoes to NZ from the US which is $62/65NZD so cheaper than some places ship direct.  If you got free ground shipping to the Youshop Warehouse, still should be saving a little.


2275 posts

Uber Geek


  # 1877636 5-Oct-2017 09:31
Send private message quote this post

I haven't had any need to use YouShop in a while, but had a parcel arrive yesterday and added to my account on the same day.

 

I went with slower postage to New Zealand to save a few dollars


Banana?
4880 posts

Uber Geek

Subscriber

  # 1877653 5-Oct-2017 09:45
Send private message quote this post

nzkiwiman:

 

I haven't had any need to use YouShop in a while, but had a parcel arrive yesterday and added to my account on the same day.

 

I went with slower postage to New Zealand to save a few dollars

 

 

I've found the slower postage to be as good as when they only had one type of postage. I'm not sure if the 'faster' postage is actually any faster. The delay seems to be in them getting out of their warehouse and onto a plane. The time for the plane to come here and get delivered to you from the airport is the same.


551 posts

Ultimate Geek

Trusted

  # 1877657 5-Oct-2017 09:48
Send private message quote this post

From my experience with youshop it often takes 3-5 days for an item that has been delivered in the US to be checked in. Once its on its way delivery is fast and efficient (but far from cheap). I only use youshop when I absolutely can't get any supplier to send the item I want direct.


Mad Scientist
21247 posts

Uber Geek

Trusted
Lifetime subscriber

  # 1877677 5-Oct-2017 09:59
Send private message quote this post

It's not meant to be cheap, but to allow you to buy stuff from the US




Involuntary autocorrect in operation on mobile device. Apologies in advance.


178 posts

Master Geek


  # 1877682 5-Oct-2017 10:07
Send private message quote this post

Note to self, don't use Youshop for shoes anymore. It's been a while but the last time I got shoes it was only $32, $50 is a joke.

1 | ... | 144 | 145 | 146 | 147 | 148 | 149 | 150 | 151 | 152 | 153 | 154 | 155 | 156 | 157 | 158 | 159 | 160 | 161 | 162 | 163 | 164 | ... | 169
Filter this topic showing only the reply marked as answer View this topic in a long page with up to 500 replies per page Create new topic



Twitter and LinkedIn »



Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Intel introduces cryogenic control chip to enable quantum computers
Posted 10-Dec-2019 21:32


Vodafone 5G service live in four cities
Posted 10-Dec-2019 08:30


Samsung Galaxy Fold now available in New Zealand
Posted 6-Dec-2019 00:01


NZ company oDocs awarded US$ 100,000 Dubai World Expo grant
Posted 5-Dec-2019 16:00


New Zealand Rugby Selects AWS-Powered Analytics for Deeper Game Insights
Posted 5-Dec-2019 11:33


IMAGR and Farro bring checkout-less supermarket shopping to New Zealand
Posted 5-Dec-2019 09:07


Wellington Airport becomes first 5G connected airport in the country
Posted 3-Dec-2019 08:42


MetService secures Al Jazeera as a new weather client
Posted 28-Nov-2019 09:40


NZ a top 10 connected nation with stage one of ultra-fast broadband roll-out completed
Posted 24-Nov-2019 14:15


Microsoft Translator understands te reo Māori
Posted 22-Nov-2019 08:46


Chorus to launch Hyperfibre service
Posted 18-Nov-2019 15:00


Microsoft launches first Experience Center worldwide for Asia Pacific in Singapore
Posted 13-Nov-2019 13:08


Disney+ comes to LG Smart TVs
Posted 13-Nov-2019 12:55


Spark launches new wireless broadband "Unplan Metro"
Posted 11-Nov-2019 08:19


Malwarebytes overhauls flagship product with new UI, faster engine and lighter footprint
Posted 6-Nov-2019 11:48



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.