New forward service from NZ Post: YouShop

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469 posts

Ultimate Geek

#829877 3-Jun-2013 00:58

Nuwanda: I suggest you call NZ Post and ask. That's what I intend to do as I have some purchases planned for next month and don't intend to be stung.

But I would like to point a couple of things out that may help.

Here's the Customs website calculator with the threshold of $400. As you can see $98.07 has been applied as fees.

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This is how the $98.07 is made up:
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I'm assuming that the additional $38.07 fee is what NZ Post refer to as the agent's fee for which they appear to charge $135.

I would confirm this with NZ Post and ask specifically how you can nominate yourself to handle the Customs fees *before* the parcel is sent to NZ.

So does it mean that in case my item gets above the 400$ mark, not only i pay gst but i also pay a additional $135 to NZ post? Is this right??

If you let me NZPost be your broker then yes, otherwise no but possibly a fee if you choose another broker.

No the IETF goes to the government for various purposes. Everyone who is charged duty has to pay it (more or less). See the What's My Duty FAQ. The $135 that NZ Post charges includes the IETF, but it also includes the agent or brokerage fee meaning the amount NZ Post charge you to deal with the paperwork etc for clearance. See NZ Post's FAQ. Customs doesn't know about any brokerage or agents fees since thats between you and our agent, if you use one.

Nuwanda

54 posts

Master Geek

#829992 3-Jun-2013 12:23

The FAQ is handy.

"What is the process for paying Customs’ charges?
Customs works with NZ Post at the International Mail Centre to identify goods imported by mail that require duty and/or GST to be paid. If you need to pay these charges, you will receive a letter from NZ Post advising what charges must be paid and directing you to make contact with Customs.
Your goods will be released as soon as you pay the charges. Payment can be made by cheque, credit card, internet banking, or at a Customs office."

Seems things haven't changed since I last had to pay GST on a purchase about 8 years ago. Then I received a letter saying an amount was owed. I paid Customs via credit card and the goods arrived a couple of days later. The only change seems to be the automatic IETF fee.

I guess the important thing is to make certain NZ Post does nothing on your behalf. I'll be calling them to clarify this.

Nil Einne: No the IETF goes to the government for various purposes. Everyone who is charged duty has to pay it (more or less). See the What's My Duty FAQ. The $135 that NZ Post charges includes the IETF, but it also includes the agent or brokerage fee meaning the amount NZ Post charge you to deal with the paperwork etc for clearance. See NZ Post's FAQ. Customs doesn't know about any brokerage or agents fees since thats between you and our agent, if you use one.

TeWharau

35 posts

Geek

#830580 4-Jun-2013 17:07

FYI

I just used Promo code: youshopbf11 again. Still working!

Cheers.

josephhinvest

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#831213 5-Jun-2013 19:22

TeWharau: FYI

I just used Promo code: youshopbf11 again. Still working!

Cheers.

Thanks for that, I have also used it just now, 15% off.

Cheers,
Joseph

nomnom

8 posts

Wannabe Geek

#831367 5-Jun-2013 23:06

what are my options if i need a US credit card to buy online? i only know of borderlinx which offers this service and they charge $10 minimum for this. any others? would be keen to see youshop provide this service as well.

wanghou168

453 posts

Ultimate Geek

#833161 9-Jun-2013 18:40

use AIR NZ's one smart card and pay in major foreign currencies

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bnr034

50 posts

Geek

#834522 11-Jun-2013 22:10

Siigh.

My parcel arrived on last friday, then it got hold by customs on Monday. So i rang the 0800 number listed in the Guide to YouShop thread. They told me to ring back today and they should have a Customs number for me to ring customs and pay off the bill.

So I rang today at around 4pm, they told me they havent got a Customs number for me and they told me that they have too much parcels so mine was bumped in the queue.

Has this happen to anyone before?
I'm a bit upset, i really want to get my computer back up and running again this weekend. the parcel contains parts that I need

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Nuwanda

54 posts

Master Geek

#834630 12-Jun-2013 10:00

Try calling Customs directly. NZ Post is only acting as a go-between so go directly to the source.

bnr034: Siigh.

My parcel arrived on last friday, then it got hold by customs on Monday. So i rang the 0800 number listed in the Guide to YouShop thread. They told me to ring back today and they should have a Customs number for me to ring customs and pay off the bill.

So I rang today at around 4pm, they told me they havent got a Customs number for me and they told me that they have too much parcels so mine was bumped in the queue.

Has this happen to anyone before?
I'm a bit upset, i really want to get my computer back up and running again this weekend. the parcel contains parts that I need

profrink

257 posts

Ultimate Geek

#840570 20-Jun-2013 20:07

2nd time using You Shop - much more propt receiving and notifying of package this time round.

But ugh should have checked before I had something sent there. $79 to send a 31cm cube shaped box back to NZ? Double the cost of the item, could have got it from another website with similar total cost expect UPS 2-5 day shipping. Bummer.

As above youshopbf11 still works for 15%

cloudlover

58 posts

Master Geek
Inactive user

#841898 23-Jun-2013 10:58

Hi guys, the promo code youshopbf11 allows me to use once only and all others expired. Is there another available? Thank you.

Otaku

20 posts

Geek

#849303 4-Jul-2013 16:00

I plan to get several small items from US from different shops. Is YouShop the only choice or are there any which can offer, reliable consolidated shipping?

timmmay

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#849382 4-Jul-2013 18:52

There are many others. I forget their names right now, Google reshipper.

nzkiwiman

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#849716 5-Jul-2013 14:06

Can't wait for them to get the UK warehouse operational. Been eyeing a few things from UK eBay that I am unable to get from USA or Asia suppliers

LostBoyNZ

575 posts

Ultimate Geek

#850727 8-Jul-2013 11:07

Last time I was stung with the $75 NZ Post customs fee, on top of the regular GST and such. This time I asked them how I can avoid that, and talked to Customs this morning. They said once I've received the letter from NZ Post, to take it to my local customs office (near Christchurch airport here) with my letter and the invoice from the products, and I can pay them directly.

I guess I can't do it over the phone then with customs and my credit card? I'll give it a try when the letter arrives though.

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profrink

257 posts

Ultimate Geek

#850749 8-Jul-2013 11:38

LostBoyNZ: Last time I was stung with the $75 NZ Post customs fee, on top of the regular GST and such. This time I asked them how I can avoid that, and talked to Customs this morning. They said once I've received the letter from NZ Post, to take it to my local customs office (near Christchurch airport here) with my letter and the invoice from the products, and I can pay them directly.

I guess I can't do it over the phone then with customs and my credit card? I'll give it a try when the letter arrives though.

Probably the worst part of the process. They could at least make it more efficient and easier to pay your dues.

But hey, this is the same department who decided to include freight charges in the duty & GST calculation...

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