New forward service from NZ Post: YouShop

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#872761 6-Aug-2013 16:36

Badboy2303:
old3eyes: My first item (Nexus 7 Mk1) via YouShop and Amazone arrived today. Great service..

What day did your item ship from the US? .. Youshop page currently says there is a possible delay of 2-3 days.. just wondering how accurate that is & when I can expect my nexus 7 (2013)

It was shipped July 30 ..

Regards,

Old3eyes

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Badboy2303

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#872764 6-Aug-2013 16:44

Ahh, mine was August 1st (NZT), hopefully two more days then

richms

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#872768 6-Aug-2013 17:04

jonovw:
You can bend the pins on a US power adapter to make it fit an NZ socket. Works fine for me.

And ream out the socket so it never works properly again...

Richard rich.ms

evilengineer

441 posts

Ultimate Geek

#873086 7-Aug-2013 11:43

Elpie: It sounds like NZ Post doesn't have a clue how UK VAT works. In the case of an overseas customer buying goods that are delivered temporarily to a UK address for shipping, where the receiver at the UK address does not use the goods and simply forwards them on, this is considered an indirect export and the seller does not have to charge VAT.

For this to happen, the seller has to be aware that NZ Post is acting solely as a forwarding/shipping agent for the customer. If NZ Post doesn't understand this its not likely to add information for UK sellers to their site which would make it darned near impossible to convince merchants that all the UK address is used for is for forwarding goods.

Isn't the whole point that you are trying to "fool" the on-line retailer into thinking that you are in the UK? Kind of defeats the point if you tell them the ultimate destination is New Zealand! Some retailers may not be bothered but some will dig their heels in and refuse to fulfill your order.

richms: Im not too sure how VAT works over there with shipping to other countries or places like Jersey, but it it was VAT free then you would have thought that youshop would have setup there instead.

.

The retailer would most likely charge extra for delivery to a non-mainland UK address. And then NZ post would most likely extra again to send it back to Heathrow so it can go on the plane to NZ! It would probably cancel out any VAT savings.

You can only hope that NZ Post/NZ Customs will take the VAT off before calculating if you are above the $400 threshold! Don't bet on it, though. :)

The main uses I can see for the UK service is:

Ability to buy from UK ebay. (No VAT on second hand goods)
Ability to buy a Laptop or PC keyboard with the quote marks and @ symbol in the right places! :)

Most stuff is likely to be cheaper from the US anyway. With or without VAT issues.

freitasm

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#873108 7-Aug-2013 12:11

evilengineer:
Elpie: It sounds like NZ Post doesn't have a clue how UK VAT works. In the case of an overseas customer buying goods that are delivered temporarily to a UK address for shipping, where the receiver at the UK address does not use the goods and simply forwards them on, this is considered an indirect export and the seller does not have to charge VAT.

For this to happen, the seller has to be aware that NZ Post is acting solely as a forwarding/shipping agent for the customer. If NZ Post doesn't understand this its not likely to add information for UK sellers to their site which would make it darned near impossible to convince merchants that all the UK address is used for is for forwarding goods.

Isn't the whole point that you are trying to "fool" the on-line retailer into thinking that you are in the UK? Kind of defeats the point if you tell them the ultimate destination is New Zealand! Some retailers may not be bothered but some will dig their heels in and refuse to fulfill your order.

That's a good point. If the retailer is not selling to New Zealand it could be because either they don't bother with shipping, or they have been asked by the manufacturer not to do it. If you approach them and say "please do not charge VAT as this is going to New Zealand" the retailer might as well just say "well, then. Don't have it"...

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wasabi2k

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#873126 7-Aug-2013 12:18

Badboy2303:
old3eyes: My first item (Nexus 7 Mk1) via YouShop and Amazone arrived today. Great service..

What day did your item ship from the US? .. Youshop page currently says there is a possible delay of 2-3 days.. just wondering how accurate that is & when I can expect my nexus 7 (2013)

Shipped 29/07 (US)
Arrived at Youshop on 02/08 (US)
Received Youshop Email on 04/08 (NZ)
Paid online and entered value on 04/08
Received Youshop shipped confirmation on 06/08 - stating 5-7 days to NZ Shipping Centre, I assume 1-2 days from there (I am in AKL)

edit: From Google Play - so had to get from Kentucky to Oregon - hence the 3 days.

Elpie

1304 posts

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#873344 7-Aug-2013 17:14

freitasm:
evilengineer:
Elpie: It sounds like NZ Post doesn't have a clue how UK VAT works. In the case of an overseas customer buying goods that are delivered temporarily to a UK address for shipping, where the receiver at the UK address does not use the goods and simply forwards them on, this is considered an indirect export and the seller does not have to charge VAT.

For this to happen, the seller has to be aware that NZ Post is acting solely as a forwarding/shipping agent for the customer. If NZ Post doesn't understand this its not likely to add information for UK sellers to their site which would make it darned near impossible to convince merchants that all the UK address is used for is for forwarding goods.

Isn't the whole point that you are trying to "fool" the on-line retailer into thinking that you are in the UK? Kind of defeats the point if you tell them the ultimate destination is New Zealand! Some retailers may not be bothered but some will dig their heels in and refuse to fulfill your order.

That's a good point. If the retailer is not selling to New Zealand it could be because either they don't bother with shipping, or they have been asked by the manufacturer not to do it. If you approach them and say "please do not charge VAT as this is going to New Zealand" the retailer might as well just say "well, then. Don't have it"...

Licensing issues aside, the main reason many UK or EU suppliers won't ship outside of the VAT zone is because handling zero-rated VAT is a real pain. The extra work involved is a cost to the business that can't be recovered.

One of the advantages of a UK address is that it can be used for goods from anywhere in the EU. I have my eye on a jacket I've wanted from Germany. They won't supply outside of the EU but will supply to the UK. This move by NZ Post opens up shopping for the entire EU.

Elpie

1304 posts

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#873367 7-Aug-2013 17:45

Has anyone got a current (working) discount code please?
The one I was given to use for my first order has expired.

Having a working code will help take the pain away from Amazon splitting my order and costing me an extra $60 in postage. One item, worth $14, weighing 200g for heavens sake. $22 postage. Damn!

timmmay

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#873384 7-Aug-2013 18:11

There's another big reshipper that combines packages and has reasonable shipping to NZ, but I forget their name. Can anyone remember? I think I posted it earlier in the thread, but it's a huge thread now.

P1n3apqlExpr3ss

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#873386 7-Aug-2013 18:26

timmmay: There's another big reshipper that combines packages and has reasonable shipping to NZ, but I forget their name. Can anyone remember? I think I posted it earlier in the thread, but it's a huge thread now.

Shipito?

timmmay

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#873467 7-Aug-2013 20:05

P1n3apqlExpr3ss:
timmmay: There's another big reshipper that combines packages and has reasonable shipping to NZ, but I forget their name. Can anyone remember? I think I posted it earlier in the thread, but it's a huge thread now.

Shipito?

That's the one, shipito virtual mailboxes. Unfortunately there's a $10/month or $50/year fee for that service, but would be worth it for a month if there's a few small packages coming in.

richms

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#873517 7-Aug-2013 21:10

Do any of them let you use your own fedex account to get the shipping to NZ charged onto?

Richard rich.ms

Elpie

1304 posts

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#876463 13-Aug-2013 13:40

First and last time using YouShop.
I ordered a couple of things that could only be delivered to the US and used YouShop for them. They were delivered to the warehouse within 2 days of ordering. I also ordered an item the following day and had it sent directly to me. Both orders were from Amazon. The one I had sent to me directly by cheapest post arrived this morning. Two hours later I got the email saying my parcels are on their way from YouShop. I was annoyed that my amazon parcel sat in Auckland for four days but am even more annoyed that my YouShop parcels have been in the warehouse for ten days before being shipped.

To add to the annoyance - I had a discount code that wasn't sent with an expiry date but which had expired before I used it. I contacted NZ Post and got several days of "we have passed on your message and will contact you" emails interspersed with one saying the expiry shouldn't have happened & they would look into it. Then nothing. I also contacted them to ask about repacking a tiny item weighing 200 grams into a smaller package (postage has ended up costing me three times its value). I never got a response.

If this service is supposed to be about providing a convenient customer service they are failing miserably.

timmmay

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#876475 13-Aug-2013 13:59

You had bad luck Elpie. Youshop isn't an express service, and it's new so it's undeveloped. Use shipitto if you want an express service with more features.

Asmodeus

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#878823 15-Aug-2013 14:14

Just saw that their warehouse address has moved from today.

New Address line 1: 14601 North Bybee Lakes Court

All other details remain the same

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