Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




682 posts

Ultimate Geek
+1 received by user: 146


Topic # 111458 4-Nov-2012 09:41
Send private message

I did not get a say in the matter, they just wrote to say that they have switched me automatically.

I guess that I need to switch to another supplier.

Why are they allowed to do this?

Looking at my bills over the last 7 months, I will be paying $5-$8 a month more for my electricity.

Create new topic
19282 posts

Uber Geek
+1 received by user: 2600
Inactive user


  Reply # 711639 4-Nov-2012 10:02
Send private message

jpoc:Why are they allowed to do this?


I would say it's in the terms and conditions

2685 posts

Uber Geek
+1 received by user: 1133


  Reply # 711684 4-Nov-2012 11:51
Send private message

I am not with Mercury, but some companies have differing price structures depending on your usage, our company has a 12 monthly check-up to make sure we are on the best plan, admittedly it advises us if it thinks we should be on a different plan (cheaper) and we can choose to change or not.

On the face of it the charges may appear higher, but have a close look at the rental and line rates per Kw, perhaps they have actually switched you to something that may be overall cheaper?

Typically higher rental = low unit prices and vice versa.





Always be yourself, unless you can be Batman, then always be the Batman



 
 
 
 


8019 posts

Uber Geek
+1 received by user: 384

Trusted
Subscriber

  Reply # 711990 5-Nov-2012 02:41
Send private message

jpoc: I did not get a say in the matter, they just wrote to say that they have switched me automatically.

I guess that I need to switch to another supplier.

Why are they allowed to do this?

Looking at my bills over the last 7 months, I will be paying $5-$8 a month more for my electricity.


Mercury has special low user plans for low users, once you exceed the limit regularly you can't stay on them.

This is probably what happened.




682 posts

Ultimate Geek
+1 received by user: 146


  Reply # 713816 7-Nov-2012 21:03
Send private message

Ragnor:
jpoc: I did not get a say in the matter, they just wrote to say that they have switched me automatically.

I guess that I need to switch to another supplier.

Why are they allowed to do this?

Looking at my bills over the last 7 months, I will be paying $5-$8 a month more for my electricity.


Mercury has special low user plans for low users, once you exceed the limit regularly you can't stay on them.

This is probably what happened.



No, quite the opposite. I am on the standard plan and they are moving me to the low use plan. That is despite the fact that my monthly consumption is substantially above that at which the low use plan is a saving and also despite the fact the year-on-year, my monthly consumption is increasing considerably.

6430 posts

Uber Geek
+1 received by user: 1567


  Reply # 713824 7-Nov-2012 21:13
Send private message

Just like most companies they have the right to adjust pricing to whatever they want to

of course, if they do, they have to give you appropriate notice and you have the right to switch suppliers.

8019 posts

Uber Geek
+1 received by user: 384

Trusted
Subscriber

  Reply # 714466 9-Nov-2012 04:47
Send private message

jpoc: 

No, quite the opposite. I am on the standard plan and they are moving me to the low use plan. That is despite the fact that my monthly consumption is substantially above that at which the low use plan is a saving and also despite the fact the year-on-year, my monthly consumption is increasing considerably.



Sounds like a mistake, have you tried contacting them?

Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

FUJIFILM introduces X-E3 mirrorless camera with wireless connectivity
Posted 18-Sep-2017 13:53


Vodafone announces new plans with bigger data bundles
Posted 15-Sep-2017 10:51


Skinny launches phone with support for te reo Maori
Posted 14-Sep-2017 08:39


If Vodafone dropping mail worries you, you’re doing online wrong
Posted 11-Sep-2017 13:54


Vodafone New Zealand deploy live 400 gigabit system
Posted 11-Sep-2017 11:07


OPPO camera phones now available at PB Tech
Posted 11-Sep-2017 09:56


Norton Wi-Fi Privacy — Easy, flawed VPN
Posted 11-Sep-2017 09:48


Lenovo reveals new ThinkPad A Series
Posted 8-Sep-2017 14:37


Huawei passes Apple for the first time to capture the second spot globally
Posted 8-Sep-2017 10:45


Vodafone initiative enhances te reo Maori pronunciation on Google Maps
Posted 8-Sep-2017 10:40


Voyager Internet expand local internet phone services company with Conversant acquisition
Posted 6-Sep-2017 18:27


NOW Expands in to Tauranga
Posted 5-Sep-2017 18:16


Windows 10 Fall Creators Update coming Oct. 17
Posted 4-Sep-2017 14:10


Garmin introduce Garmin vivoactive 3
Posted 1-Sep-2017 18:38


Kiwibank wastes $90 million on software – Reseller News
Posted 1-Sep-2017 13:45



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.