Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


Filter this topic showing only the reply marked as answer View this topic in a long page with up to 500 replies per page Create new topic
1 | 2 
1309 posts

Uber Geek
+1 received by user: 536


  Reply # 712389 5-Nov-2012 16:13
Send private message

gzt: Imho people just make themselves look silly when they insist on taking advantage of web pricing mistakes/errors.

Even so it is a good question when purchase has occurred and it will have to be resolved one way or the other at some point. IIRC delivery is part of the contract and because delivery has not occurred in this case and the party has been notified of the error and the error was obvious that is where it will end.


Not sure entirely when the 'genuine error' back-out point expires, but legally a contract is composed of an offer, and acceptance and consideration. They advertised the PC, which is not an offer, just an invitation to make an offer. He made the offer by placing his order, they accepted the offer by accepting his order, he supplied his part of the consideration by giving them money, their part of the consideration is a promise to deliver the goods within a given timeframe.

Legally there's no requirement for the contract to be fair or reasonable - the amount he pays does not invalidate the contract. The Sale of Goods Act allows for a genuine error in an advertisement, but I'm not sure if it gets as far as a contract being completed that genuine error is atill applicable.

Guess who is halfway through a small business course, and doing his assessment for the legal module?

2886 posts

Uber Geek
+1 received by user: 809

Trusted
Subscriber

  Reply # 712451 5-Nov-2012 17:56
Send private message

BlueShift: Guess who is halfway through a small business course, and doing his assessment for the legal module?

Good live case study for your course!

 
 
 
 


490 posts

Ultimate Geek
+1 received by user: 92


  Reply # 712467 5-Nov-2012 18:18
Send private message

What do the T&C's of the site say? CGA aside, these will form the basis of the legal contract



Clint

Edit: Fixed grammar

2192 posts

Uber Geek
+1 received by user: 214


  Reply # 712471 5-Nov-2012 18:27
Send private message

lxsw20: From the CAB website:

If a retailer tells me a price for goods but it turns out it?s an incorrect price, do I have to pay the higher correct price?



The next CAB example is more to the point

"A retailer is asking me for additional payment because they accidentally undercharged me, do I have to pay?

If the sale has been completed, i.e. you have already paid you are under no obligation to pay more if you have been underpaid unless you knew that you had been undercharged and the price was a lot less than it should have been. So for example if you paid $100 for a $110 pair of shoes you don’t have an obligation to pay the extra $10, but if you paid $99 for a TV that was supposed to be $999 then you need to pay the extra."

My guess is "a lot less than it should have been" covers shifting the decimal point 2 places to the left.



271 posts

Ultimate Geek
+1 received by user: 2


  Reply # 712517 5-Nov-2012 19:25
Send private message

clinty: What do the T&C's of the site say? CGA aside, these will form the basis of the legal contract



Clint

Edit: Fixed grammar


Well this would be a good lesson for the web site owner.

There are no T&C's any where... more to the point even on the old invoices i have no T&C's.

I know my T&C's cover all this..

I should make one point! I don't want any thing out of the site or the site owner. I'm happy, stuff like this happens.

How ever at what point does it become binding as a contract?




In any moment of decision, the best thing you can do is the right thing, the next best thing is the wrong thing, and the worst thing you can do is nothing.

13127 posts

Uber Geek
+1 received by user: 1539


  Reply # 712523 5-Nov-2012 19:28
Send private message

CADMAX:
clinty: What do the T&C's of the site say? CGA aside, these will form the basis of the legal contract



Clint

Edit: Fixed grammar


Well this would be a good lesson for the web site owner.

There are no T&C's any where... more to the point even on the old invoices i have no T&C's.

I know my T&C's cover all this..

I should make one point! I don't want any thing out of the site or the site owner. I'm happy, stuff like this happens.

How ever at what point does it become binding as a contract?


I would say when your payment goes through. But most online stores have real time credit card processing, so that is a big negative for real time processing, if that constitutes a binding contract. But stores should also cover themselves in their T&Cs'

2915 posts

Uber Geek
+1 received by user: 414

Trusted
Subscriber

  Reply # 712667 6-Nov-2012 08:30
Send private message

Well, I tried looking it up, but unfortunately the Sale of Goods Act was written in 1908 so it uses some pretty archaic language (market overt? What the heck is THAT when it's at home?) and it's pretty hard to decipher. It looks like pretty much all the rights are on the buyer's side in a transaction like this, but to be honest it's a bit of a crap move trying to force the issue - you know they'll be taking at least a $1000 loss on your transaction if they honour it.

2192 posts

Uber Geek
+1 received by user: 214


  Reply # 712695 6-Nov-2012 09:02
Send private message

If there really was such a thing as a binding contract there wouldn't be any need for the Contractual Mistakes Act.

"The only exception is if you knew the price was a mistake, but took advantage of it anyway. Under the Contractual Mistakes Act, a court could require you to pay the correct price. For example, you go to buy a jacket for $300, but the shop assistant only types $30 into the eftpos machine. You notice this but continue with the purchase, hoping to get away with it. If the shop contacts you later once they realise the mistake you have to pay them the difference." http://www.consumer.org.nz/reports/contract-law/getting-out-of-a-contract

If they had to go to court to recover the difference the amount would probably decide whether they went ahead. If they still had the item it would be up to you to make the case that it wasn't a mistake.

2599 posts

Uber Geek
+1 received by user: 473


  Reply # 712706 6-Nov-2012 09:22
Send private message


I Think the biggest "get out of jail" point for the retailer is that they have not shipped the product, 

A contract is only completed when both the goods and money are exchanged ( hence consumers having a genuine action if their goods are not shipped to them)

Until the goods actually leave the web-tailer I think from a legal point of view the contract is not final. So they are quite within their rights to refund and consideration offered by the consumer

1 | 2 
Filter this topic showing only the reply marked as answer View this topic in a long page with up to 500 replies per page Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Intel unveils the 8th Gen Intel Core Processor family for desktop
Posted 25-Sep-2017 19:45


Chow brothers plan to invest NZ$100 million in technology
Posted 24-Sep-2017 16:24


Symantec protects data everywhere with Information Centric Security
Posted 21-Sep-2017 15:33


FUJIFILM introduces X-E3 mirrorless camera with wireless connectivity
Posted 18-Sep-2017 13:53


Vodafone announces new plans with bigger data bundles
Posted 15-Sep-2017 10:51


Skinny launches phone with support for te reo Maori
Posted 14-Sep-2017 08:39


If Vodafone dropping mail worries you, you’re doing online wrong
Posted 11-Sep-2017 13:54


Vodafone New Zealand deploy live 400 gigabit system
Posted 11-Sep-2017 11:07


OPPO camera phones now available at PB Tech
Posted 11-Sep-2017 09:56


Norton Wi-Fi Privacy — Easy, flawed VPN
Posted 11-Sep-2017 09:48


Lenovo reveals new ThinkPad A Series
Posted 8-Sep-2017 14:37


Huawei passes Apple for the first time to capture the second spot globally
Posted 8-Sep-2017 10:45


Vodafone initiative enhances te reo Maori pronunciation on Google Maps
Posted 8-Sep-2017 10:40


Voyager Internet expand local internet phone services company with Conversant acquisition
Posted 6-Sep-2017 18:27


NOW Expands in to Tauranga
Posted 5-Sep-2017 18:16



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.