Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.
View this topic in a long page with up to 500 replies per page Create new topic
1 | 2 | 3 
1235 posts

Uber Geek
+1 received by user: 152


  Reply # 733864 17-Dec-2012 20:06
Send private message

Call me a cynic but...

"New Zealand Post spokesman Michael Tull said there were no delays with parcels being processed once they arrived at the International Mail Centre near the Auckland Airport."

...one has to wonder if the time taken from arriving at Auckland Airport, until NZ Post gets around to loading up the truck and driving it to the International Mail Centre for sorting is non-trivial.





---
James Sleeman
I sell lots of stuff for electronic enthusiasts...




1301 posts

Uber Geek
+1 received by user: 270


  Reply # 734179 18-Dec-2012 10:50
Send private message

NzBeagle: I had this occur to me, but I think it was considered in NZ, once it was handed off at the International Processing site in the UK, as it said it was in NZ about the next day after it shipped, which didn't seem feasible.


In the past, I've had parcels from the UK delivered to my door two days after being shipped, so it is possible that a parcel arrived in NZ the next day (not usual, but its happened). I had a postcard I sent in Belgium delivered the next day once (still don't know how that happened!). 




1301 posts

Uber Geek
+1 received by user: 270


  Reply # 734219 18-Dec-2012 11:41
Send private message

Had an interesting talk with Amazon.com. They are aware of issues with NZ deliveries and of the Herald article about Book Depository delays. Amazon claims that orders are reaching NZ within the normal & expected time-frame (within a week of dispatch) but that they are being delayed once arriving in NZ. 

Given my experience of dealing directly with NZ customs and NZ Post over the parcel for which I started this thread, I believe Amazon. 


1365 posts

Uber Geek
+1 received by user: 578


  Reply # 734812 19-Dec-2012 10:42
Send private message

Elpie, you are going to love this then:


ETA: that's a note from The Book Depository. I assume the 12000 items will include stuff from other vendors too.

312 posts

Ultimate Geek
+1 received by user: 74


  Reply # 734824 19-Dec-2012 10:56
Send private message

BlueShift: Elpie, you are going to love this then:


ETA: that's a note from The Book Depository. I assume the 12000 items will include stuff from other vendors too.


feel sorry for the poor sorting people - bet they not going to get extra staff to help them with that back log.

BDFL - Memuneh
60569 posts

Uber Geek
+1 received by user: 11507

Administrator
Trusted
Geekzone
Lifetime subscriber

  Reply # 734829 19-Dec-2012 10:59
Send private message

That's fine, but do you know exactly who's to blame? The freight company, customs, NZ Post?

That note doesn't explain how it happened.




312 posts

Ultimate Geek
+1 received by user: 74


  Reply # 734832 19-Dec-2012 11:04
Send private message

freitasm: That's fine, but do you know exactly who's to blame? The freight company, customs, NZ Post?

That note doesn't explain how it happened.


look like not nz post or airport but book not getting to nz at all

http://www.nzherald.co.nz/nz/news/article.cfm?c_id=1&objectid=10855049

BDFL - Memuneh
60569 posts

Uber Geek
+1 received by user: 11507

Administrator
Trusted
Geekzone
Lifetime subscriber

  Reply # 734835 19-Dec-2012 11:06
Send private message








1301 posts

Uber Geek
+1 received by user: 270


  Reply # 734872 19-Dec-2012 12:04
Send private message

It looks as though something has broken down between inbound arrival and the transfer to the international parcels centre.

That said, one of my parcels has been at the parcel centre for a week now with no movement. I had a delivery this morning. One item was tracked and showed it had been sent out for delivery. I called NZ Post about the other (both from Amazon, both sent and arrived on the same day) and they checked with international parcels and confirmed it was still there in Auckland. 15 minutes later both parcels were delivered. 

Update: As I started writing I've just heard that the phone coming from the UK is now MIA. C'est la vie - I am so over NZ Post and international parcels. 

BDFL - Memuneh
60569 posts

Uber Geek
+1 received by user: 11507

Administrator
Trusted
Geekzone
Lifetime subscriber

  Reply # 734874 19-Dec-2012 12:10
Send private message

Nothing like walking down to the store and getting the thing there. Oh, wait. It's New Zealand, we can't have all the toys we want.




936 posts

Ultimate Geek
+1 received by user: 26


  Reply # 735635 20-Dec-2012 16:55
Send private message

Elpie: According to the NZ Post staffer I spoke to there is only one customs officer working with them and she is only there a couple of days a week, for between 2-4 hours each time. She said customs was really short-staffed at the moment (have since learned that customs officers are away doing a boat people exercise).  


 

Scheduling a large scale training exercise with Customs Staff for December must be one of the dumbest decisions ever.




1 | 2 | 3 
View this topic in a long page with up to 500 replies per page Create new topic

Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

N4L helping TAKA Trust bridge the digital divide for Lower Hutt students
Posted 18-Jun-2018 13:08


Winners Announced for 2018 CIO Awards
Posted 18-Jun-2018 13:03


Logitech Rally sets new standard for USB-connected video conference cameras
Posted 18-Jun-2018 09:27


Russell Stanners steps down as Vodafone NZ CEO
Posted 12-Jun-2018 09:13


Intergen recognised as 2018 Microsoft Country Partner of the Year for New Zealand
Posted 12-Jun-2018 08:00


Finalists Announced For Microsoft NZ Partner Awards
Posted 6-Jun-2018 15:12


Vocus Group and Vodafone announce joint venture to accelerate fibre innovation
Posted 5-Jun-2018 10:52


Kogan.com to launch Kogan Mobile in New Zealand
Posted 4-Jun-2018 14:34


Enable doubles fibre broadband speeds for its most popular wholesale service in Christchurch
Posted 2-Jun-2018 20:07


All or Nothing: New Zealand All Blacks arrives on Amazon Prime Video
Posted 2-Jun-2018 16:21


Innovation Grant, High Tech Awards and new USA office for Kiwi tech company SwipedOn
Posted 1-Jun-2018 20:54


Commerce Commission warns Apple for misleading consumers about their rights
Posted 30-May-2018 13:15


IBM leads Call for Code to use cloud, data, AI, blockchain for natural disaster relief
Posted 25-May-2018 14:12


New FUJIFILM X-T100 aims to do better job than smartphones
Posted 24-May-2018 20:17


Stuff takes 100% ownership of Stuff Fibre
Posted 24-May-2018 19:41



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.