Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




51 posts

Master Geek
+1 received by user: 4


Topic # 112429 8-Dec-2012 13:45
Send private message

Hi

I have two parcels awaiting on prezoom but when i go to make the payment, it does not accept any of my credit/debit cards. Keeps saying credit card authorisation failed. I have tried the using the same cards on other websites and in super market afterwards and i have no problem making the payment. No matter how much i try, it keeps failing with prezoom. I have ofcourse money on the cards and also right account details.

Any help? 


Create new topic
3 posts

Wannabe Geek

Trusted
Prezoom

  Reply # 729146 9-Dec-2012 05:51
Send private message

Email PreZoom Customer Service through the MyAccount page https://www.prezoom.com/login?ReturnUrl=%2fen-NZ%2fmy_account

Thanks

25585 posts

Uber Geek
+1 received by user: 5361

Moderator
Trusted
Biddle Corp
Subscriber

  Reply # 729161 9-Dec-2012 08:14
Send private message

Maybe they don't accept debit cards?


 
 
 
 




51 posts

Master Geek
+1 received by user: 4


  Reply # 729691 10-Dec-2012 12:40
Send private message

sbiddle: Maybe they don't accept debit cards?



So far i have tried 2 different debit cards and 3 credit cards and they all do the same. I did email them and even left a facebook message on their facebook page but still havent heard back from them. 

3 posts

Wannabe Geek

Trusted
Prezoom

  Reply # 731544 12-Dec-2012 18:38
Send private message

Email me your account  number at PreZoomMarketing@gmail.com and I will ask Customer Service to investigate.

Thanks

2 posts

Wannabe Geek


  Reply # 740093 4-Jan-2013 11:22
Send private message

I had the same problem. Parcel sitting at USA depot, waiting for payment to Prezoom. All options to pay by credit card or Paypal led to a blank page. Email sent to prezoom before Christmas not acknowledged and no payment instructions. I would be very wary of dealing with Prezoom in future.

3 posts

Wannabe Geek

Trusted
Prezoom

  Reply # 740825 7-Jan-2013 07:20
Send private message

Email me your account number at PreZoomMarketing@gmail.com and I will ask Customer Service to investigate.

Thanks

2332 posts

Uber Geek
+1 received by user: 367

Trusted

  Reply # 801639 18-Apr-2013 13:41
Send private message

I have a similar problem with Prezoom and at the moment I think I will only use them once..

Ordered from Apple UK Store on 9th Apr Expected Delivery on the 12th

Had Nothing from Prezoom so Emailed them to various emails/posted on Facebook/Geekzone user etc on the 16th
No response until 24 Hours Later on the 17th and they wanted details of courier
They found my Parcel from apple and now wanted the value of it.. so sent Apple Invoice
They said ok and I should be able to pay for shipment in a few mins..
24 Hours later It still wasn't showing but showed up
Waited a while and I can see it on Prezoom . Now to Pay.. Failed CC. I'll try another. and it says I cannot try again :-(

Seems its impossible to pay. Emailed them again asking them to help so they sent me another link. Tried to use 2 * NZ CC's and a Payoneer CC and they all fail to process.

Now.. Still waiting for a way to Actually Pay.... :-(. It seems lots of people have trouble actually paying form geekzone/facebook and other forums I've read.

Anyone know a better UK Shipper I can use in the Future?





2332 posts

Uber Geek
+1 received by user: 367

Trusted

  Reply # 802592 20-Apr-2013 00:46
Send private message

Still waiting for them to reply and tell me how I can pay.. 3 emails over 48 hours and still no response from Prezoom.....

Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

From small to medium and beyond: Navigating the ERP battlefield
Posted 21-Nov-2017 21:12


Business owners: ERP software selection starts (and finishes) with you
Posted 21-Nov-2017 21:11


Why I'm not an early adopter
Posted 21-Nov-2017 10:39


Netatmo launches smart home products in New Zealand
Posted 20-Nov-2017 20:06


Huawei Mate 10: Punchy, long battery life, artificial intelligence
Posted 20-Nov-2017 16:30


Propel launch Disney Star Wars Laser Battle Drones
Posted 19-Nov-2017 21:26


UFB killer app: Speed
Posted 17-Nov-2017 17:01


The case for RSS — MacSparky
Posted 13-Nov-2017 14:35


WordPress and Indieweb: Take control of your online presence — 6:30 GridAKL Nov 30
Posted 11-Nov-2017 13:43


Chorus reveals technology upgrade for schools, students
Posted 10-Nov-2017 10:28


Vodafone says Internet of Things (IoT) crucial for digital transformation
Posted 10-Nov-2017 10:06


Police and Facebook launch AMBER Alerts system in NZ
Posted 9-Nov-2017 10:49


Amazon debuts Fire TV Stick Basic Edition in over 100 new countries
Posted 8-Nov-2017 05:34


Vodafone VoIP transition to start this month
Posted 7-Nov-2017 12:33


Spark enhances IoT network capability
Posted 7-Nov-2017 11:33



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.