networkn:kawaii:coffeebaron: When sales people push extended warranty on me; I say "so you don't think this product is going to last very long; what would you recommended instead, or shall I go elsewhere?"
Just remember one thing - they're only doing their job. If you really want to 'vent your furry' then the energy is better spent talking to the people who actually set up the sales policies that the customer service people must follow.
Exactly this. I never understand why people enjoy making others miserable.
Misery goes 2 ways -- you could say retail staff are deceiving less informed people into purchasing unnecessary extended warranties.
Do you really think retail staff are so thin-skinned that they get miserable when customers mention the CGA? In fact, it is good that some customers remind retail staff of their CGA obligations.