Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




278 posts

Ultimate Geek

Subscriber

# 129400 14-Sep-2013 11:50
Send private message

Hi anyone else having a problem

have tried 2 computer an ipad and different browsers
am unable to get into ANZ online banking

Bank said to others on FB yesterday they don't have a problem

Any ideas

Create new topic
4023 posts

Uber Geek

Trusted

  # 895569 14-Sep-2013 11:57
Send private message

Working for me. Using your ISP DNS address?

Restart modem/router and try again.




Do whatever you want to do man.

  

70 posts

Master Geek


  # 895571 14-Sep-2013 12:04
Send private message

No issues logging in for me. Straight in first pop.

 
 
 
 


4357 posts

Uber Geek

Moderator
Trusted
Lifetime subscriber

  # 895589 14-Sep-2013 12:37
Send private message

No issues from Telecom connection.

485 posts

Ultimate Geek
Inactive user


  # 895592 14-Sep-2013 12:39
Send private message

yip no issues today also for me :)

15323 posts

Uber Geek


  # 895597 14-Sep-2013 13:07
Send private message

They've updated their apps so you need to download the latest one. Unfortunately their new one requires ios 5 so people who have older devices can no longer use it which sucks. Not sure why a banking app needs to be using ios or newer, especially when online banking on a pc running a 10 year old os can access their online banking, but not a mobile device that is 3 years old.



278 posts

Ultimate Geek

Subscriber

  # 895598 14-Sep-2013 13:10
Send private message

just hotspotted off phone and not over wifi that worked

have rebooted network and computer but no luck

4357 posts

Uber Geek

Moderator
Trusted
Lifetime subscriber

  # 895601 14-Sep-2013 13:28
Send private message

Who is your ISP? What DNS records are you using?

 
 
 
 




278 posts

Ultimate Geek

Subscriber

  # 895605 14-Sep-2013 13:51
Send private message

Callplus is isp

unsure of dns

28573 posts

Uber Geek

Moderator
Trusted
Biddle Corp
Lifetime subscriber

  # 895614 14-Sep-2013 14:49
Send private message

mattwnz: They've updated their apps so you need to download the latest one. Unfortunately their new one requires ios 5 so people who have older devices can no longer use it which sucks. Not sure why a banking app needs to be using ios or newer, especially when online banking on a pc running a 10 year old os can access their online banking, but not a mobile device that is 3 years old.


Banking won't work on a 10 year old browser so that's a bit of a moot point.


370 posts

Ultimate Geek


  # 895616 14-Sep-2013 15:07
Send private message

sleepy: Hi anyone else having a problem

have tried 2 computer an ipad and different browsers
am unable to get into ANZ online banking

Bank said to others on FB yesterday they don't have a problem

Any ideas




This happened to me yesterday. Turned out because I had been trying to log in via my ph and got the password wrong, I was locked out.  Give them a call





mxpress



278 posts

Ultimate Geek

Subscriber

  # 895618 14-Sep-2013 15:15
Send private message

Doesnt get as far as logon wont bring up the page

Sorry we could not process your request

Internet Banking is currently unavailable. We apologise for the inconvenience and are working to restore service as soon as possible.

Please try again later.

As well as Internet Banking, ANZ Bank New Zealand Limited provides a full range of online information services including Personal, Business & Rural solutions, Rates & Fees and Economic Information. And, if you simply want to browse, why not start from our home page.

Copyright 2013 © ANZ Bank New Zealand Limited. All rights reserved. | Website Terms of Use

15323 posts

Uber Geek


  # 895626 14-Sep-2013 15:22
Send private message

sbiddle:
mattwnz: They've updated their apps so you need to download the latest one. Unfortunately their new one requires ios 5 so people who have older devices can no longer use it which sucks. Not sure why a banking app needs to be using ios or newer, especially when online banking on a pc running a 10 year old os can access their online banking, but not a mobile device that is 3 years old.


Banking won't work on a 10 year old browser so that's a bit of a moot point.



It will work on a 10 year old OS though with a browser than is over 3 years old. It is the OS version that is the limiting factor with their app not downloading on older mobile devices. Other companies do still provide apps that work on older ios versions, so not sure why some NZ apps aren't made to be compatible with older iOS versions, or they disable them. 
But I am sure banks will lend you money to buy a new mobile device, but isn't environmentally friendly if you need to keep buying new devices.

15323 posts

Uber Geek


  # 895627 14-Sep-2013 15:24
Send private message

sleepy: Doesnt get as far as logon wont bring up the page

Sorry we could not process your request

Internet Banking is currently unavailable. We apologise for the inconvenience and are working to restore service as soon as possible.

Please try again later.

As well as Internet Banking, ANZ Bank New Zealand Limited provides a full range of online information services including Personal, Business & Rural solutions, Rates & Fees and Economic Information. And, if you simply want to browse, why not start from our home page.

Copyright 2013 © ANZ Bank New Zealand Limited. All rights reserved. | Website Terms of Use


Could be your account. I get this from time to time, and when I contact ANZ they say there is no problem. It isn't the most reliable system, and they have been having problems lately with their systems according to the media. http://www.odt.co.nz/news/national/271819/problems-anz-online-banking-reports

Create new topic



Twitter and LinkedIn »



Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Vodafone integrates eSIM into device and wearable roadmap
Posted 17-Jan-2020 09:45


Do you need this camera app? Group investigates privacy implications
Posted 16-Jan-2020 03:30


JBL launches headphones range designed for gaming
Posted 13-Jan-2020 09:59


Withings introduces ScanWatch wearable combining ECG and sleep apnea detection
Posted 9-Jan-2020 18:34


NZ Police releases public app
Posted 8-Jan-2020 11:43


Suunto 7 combine sports and smart features on new smartwatch generation
Posted 7-Jan-2020 16:06


Intel brings innovation with technology spanning the cloud, network, edge and PC
Posted 7-Jan-2020 15:54


AMD announces high performance desktop and ultrathin laptop processors
Posted 7-Jan-2020 15:42


AMD unveils four new desktop and mobile GPUs including AMD Radeon RX 5600
Posted 7-Jan-2020 15:32


Consolidation in video streaming market with Spark selling Lightbox to Sky
Posted 19-Dec-2019 09:09


Intel introduces cryogenic control chip to enable quantum computers
Posted 10-Dec-2019 21:32


Vodafone 5G service live in four cities
Posted 10-Dec-2019 08:30


Samsung Galaxy Fold now available in New Zealand
Posted 6-Dec-2019 00:01


NZ company oDocs awarded US$ 100,000 Dubai World Expo grant
Posted 5-Dec-2019 16:00


New Zealand Rugby Selects AWS-Powered Analytics for Deeper Game Insights
Posted 5-Dec-2019 11:33



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.