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  # 955654 20-Dec-2013 21:33
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Geektastic:
heavyusr: Do you have to press the Credit button at an EFTPOS terminal when purchasing something using an asb visa debit card in NZ?
If the salesperson asks me if I am paying by cash or credit, do I say credit and the salesperson pushes the Credit button on their terminal and I press the Savings button on my terminal?



Cheque.

It's odd - NZ is the only place I have ever shopped where the card system does not automatically know the answer from the data on the card.


Australia is identical.  The number of times I was prompted to select an account (and briefly considered pushing "CHQ" to see how confused it would get) was mind-boggling.  Even for an Amex, which literally cannot have Transactional accounts linked.

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  # 955682 21-Dec-2013 01:00
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heavyusr: What about the new contactless paywave visa debit cards from asb?
Do they automatically know which account to use when you wave the card?


The Paywave system being bought in by most New Zealand Banks, use the account that has been set up with the ATM fast balance option to deduct funds for Paywave transactions.

 
 
 
 


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  # 955683 21-Dec-2013 01:09
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sonyxperiageek: And the ASB VisaDebit payWave system still don't work at Countdown stores which is frustrating for when purchasing one or two items only... I guess they just don't want to be stung with credit card fees!


The ASB Visa Debit card 'stings' the retailer with credit card fees when used for Paywave transactions? Why?

It's DEBIT CARD not a credit card.  It's using your own funds for the Paywave transaction, NOT a Credit (debt) Facility from your Bank/Visa/MasterCard. 


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  # 955684 21-Dec-2013 02:08

FYI when I use paywave on my asb visa debit it sometimes takes up to 3 days to come out of my account... available balance is not updated until then either. With my asb mastercard even at the same retailers using paywave it shows up straight away. Asb said it was the way retailers process the payments

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  # 955688 21-Dec-2013 06:25
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MaxLV:
sonyxperiageek: And the ASB VisaDebit payWave system still don't work at Countdown stores which is frustrating for when purchasing one or two items only... I guess they just don't want to be stung with credit card fees!


The ASB Visa Debit card 'stings' the retailer with credit card fees when used for Paywave transactions? Why?

It's DEBIT CARD not a credit card.  It's using your own funds for the Paywave transaction, NOT a Credit (debt) Facility from your Bank/Visa/MasterCard. 



Paywave / Paypass is a credit card product and is processed as a credit card transaction, not a debit card transaction by merchants.


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  # 955693 21-Dec-2013 07:26
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freitasm:
heavyusr: If the salesperson asks me if I am paying by cash or credit, do I say credit and the salesperson pushes the Credit button on their terminal and I press the Savings button on my terminal?


If you want to pay from the account you push CHEQUE in New Zealand. If you have a card like mine which has credit, cheque, savings all loaded then you select whichever you want to use.

I haven't seen someone pushing the "Cash" or "Credit" button for me in years now. Most of the machines have a keypad for the customer, and if not the machine is passed over.

What's interesting is the number of machines with a reader on the customer side but the person handling still needs to use the merchant side to swipe/insert the card.






This seem to be setups where the eftpos rig is not connected to a register so the merchant needs to enter the price. Perhaps they can only enter the price on the merchant terminal if they scan the card on the same one.

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  # 955719 21-Dec-2013 09:30
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MaxLV:
sonyxperiageek: And the ASB VisaDebit payWave system still don't work at Countdown stores which is frustrating for when purchasing one or two items only... I guess they just don't want to be stung with credit card fees!


The ASB Visa Debit card 'stings' the retailer with credit card fees when used for Paywave transactions? Why?

It's DEBIT CARD not a credit card.  It's using your own funds for the Paywave transaction, NOT a Credit (debt) Facility from your Bank/Visa/MasterCard. 



This is really only a problem when the merchant is using "blended" discount rates, as opposed to interchange plus.  About 5ish years ago, only blended was allowed by the banks, which is where all card transactions cost the same merchant rate (which usually is at a discount to some of the higher rates, but significantly higher to some others) until the Commerce Commission got involved and deemed it anti-competitive.  Alternatively, there is interchange plus, where the transaction charge would be the issuing bank's part of the fee, and a small markup for the acquiring bank.  Interchange plus makes debit transactions a whole lot less painful because the interchange fee on a debit card is usually a flat fee of around 50 cents.  But the downside is that you have no idea what other transactions will cost because it varies based on whether it's a Visa or Mastercard, Business or Personal, Enrolled in Rewards Program or Not Enrolled, Low Interest or Standard, Silver or Gold, etc.

Where was I... oh yes, blended transaction fees.  That'd be why they're being stung with credit card acquisition fees for a debit transaction.

 
 
 
 


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  # 955773 21-Dec-2013 11:58
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MaxLV:
sonyxperiageek: And the ASB VisaDebit payWave system still don't work at Countdown stores which is frustrating for when purchasing one or two items only... I guess they just don't want to be stung with credit card fees!


The ASB Visa Debit card 'stings' the retailer with credit card fees when used for Paywave transactions? Why?

It's DEBIT CARD not a credit card.  It's using your own funds for the Paywave transaction, NOT a Credit (debt) Facility from your Bank/Visa/MasterCard. 



Exactly by Sbiddle and probably Kyanar as well. But I hadn't heard of the specific fees they charge but I guess we learn something new everyday!




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  # 955785 21-Dec-2013 12:32
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Byrned:
jonovw:
heavyusr: What about the new contactless paywave visa debit cards from asb?
Do they automatically know which account to use when you wave the card?
When you set it up you should be able to select the account you want to use for contactless payments and it will use that one automatically


Why when its a system provided by Mastercard or Visa?

Seems that some places do accept debit cards on credit if its not an eftpos terminal. Seems the eftpos system is setup to block debit cards going through visa to save the shops paying visa fees.




Qualified in business, certified in fibre, stuck in copper, have to keep going  ^_^

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  # 956205 22-Dec-2013 15:54
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By using a Visa Debit card, you have an EFTPOS card with the additional functionality of a credit card function. A bonus for being able to buy goods online using your OWN money. You can still use it like a regular debit card to pay for transactions using whatever account you link up to Cheque or Savings (most are set up to their Cheque account, but some might also have another bank account connected to their Savings account). If you use the Credit option, it will still come out of your bank account, but Visa will get their cut since you are doing it through them. I would recommend against using Credit whenever possible for this reason, as it could incur fees to you or to the retailer (they usually absorb the cost, but if they let you know they can pass on the charge to you).

As for tapping, for credit cards it will just go straight to your credit account. For debit cards, it goes to your Savings account (or was it Cheque?), assuming that is how the bank has set it for you. It is already pre-set. If the amount is under $80, then no PIN is required.

At Kmart, keep in mind that when using a credit card to tap with, it will work as intended. But when using a debit card, it normally goes to your Savings or Cheque account (unless changed otherwise), and the system will refuse it. I suspect because they don't want to cover the liability of people spending money without PIN or signature out of your own account, rather than a credit card account.

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  # 956222 22-Dec-2013 16:31
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Kyanar:
Where was I... oh yes, blended transaction fees.  That'd be why they're being stung with credit card acquisition fees for a debit transaction.


Debit card fees are a lower fee though.

You can view all the interchange fees here

http://www.visa.co.nz/aboutvisa/interchange/interchange.shtml

http://www.mastercard.com/nz/merchant/en/interchangefees/



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  # 956230 22-Dec-2013 16:50
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jpoc:
freitasm:
heavyusr: If the salesperson asks me if I am paying by cash or credit, do I say credit and the salesperson pushes the Credit button on their terminal and I press the Savings button on my terminal?


If you want to pay from the account you push CHEQUE in New Zealand. If you have a card like mine which has credit, cheque, savings all loaded then you select whichever you want to use.

I haven't seen someone pushing the "Cash" or "Credit" button for me in years now. Most of the machines have a keypad for the customer, and if not the machine is passed over.

What's interesting is the number of machines with a reader on the customer side but the person handling still needs to use the merchant side to swipe/insert the card.




This seem to be setups where the eftpos rig is not connected to a register so the merchant needs to enter the price. Perhaps they can only enter the price on the merchant terminal if they scan the card on the same one.


Someone once told me there were added fees involved to be able to swipe the card on the customer pad thingy, and therefore some merchants don't allow it to save a few $$. Of course I've been told many thing which aren't true so who knows.

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  # 956249 22-Dec-2013 17:05
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Slixious: ... I suspect because they don't want to cover the liability of people spending money without PIN or signature out of your own account, rather than a credit card account.


No, when you tap your card, it usually goes through as a Credit Card transaction (either through Visa or Mastercard etc) even though the money will come out of your cheque or savings account. Therefore retailers may choose to decline this option to pay so they don't have to pay the credit card surcharges.




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  # 956266 22-Dec-2013 17:59
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sonyxperiageek:
Slixious: ... I suspect because they don't want to cover the liability of people spending money without PIN or signature out of your own account, rather than a credit card account.


No, when you tap your card, it usually goes through as a Credit Card transaction (either through Visa or Mastercard etc) even though the money will come out of your cheque or savings account. Therefore retailers may choose to decline this option to pay so they don't have to pay the credit card surcharges.

Why they'd want to decline an opportunity to make money I'm not sure. Of course that customer won't go and shop somewhere that let's them pay how they choose. Oh no.





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  # 956284 22-Dec-2013 19:22
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sbiddle:
Kyanar:
Where was I... oh yes, blended transaction fees.  That'd be why they're being stung with credit card acquisition fees for a debit transaction.


Debit card fees are a lower fee though.

You can view all the interchange fees here

http://www.visa.co.nz/aboutvisa/interchange/interchange.shtml

http://www.mastercard.com/nz/merchant/en/interchangefees/




If you're paying interchange plus, yes.  If you're paying blended, then it will be charged by your acquiring bank exactly like a credit transaction, and they will collect the margin.  Some older locked in agreements will still be like this as this was the only option until about 5 years ago when the commerce commission slammed the banks for anti-competitive behaviour (in the same case that brought us the dreaded "credit card payment surcharges" at stores).

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