networkn: Well I am not that happy since I have tried to contact them and 3 days on no reply.
mattwnz:networkn: Well I am not that happy since I have tried to contact them and 3 days on no reply.
It is the weekend... usually companies will only reply during the working week of mon-fri
Are people having problems getting it delivered within the stated time, or that the parcel is being artificially slowed down? I can see why they would slow down delivery, and it would be because the buyer may have timed it so they will be home to receive the parcel. If it arrives early, they may be away on holiday etc.
freitasm: What's the problem? If the parcel is being delivered within the time estimated, nothing wrong? Some companies (DHL and FedEx included) do a "pre-clearance" by arranging all documentation to be sent beforehand to customs so when it lands it's cleared.
Perhaps iParcel sends the documentation to customs and changes the status of the parcel to "waiting customs" when the parcel is still over the pacific or being packaged, or whatever.
All the rage...
networkn: Well the rage for me is.. 4 days overdue and counting with no sign of progress.
timmmay: You can query iParcel about a shipment, online or by calling them in the US.
timmmay: Does amazon send express parcels via iParcel? I'm thinking amazon free shipping is only suitable for things you really don't need in a hurry. If it's important use express shipping with a reputable carrier or via youshop - though youshop isn't an express service it's reasonably reliable.