Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


Filter this topic showing only the reply marked as answer View this topic in a long page with up to 500 replies per page Create new topic
1 | 2 
1648 posts

Uber Geek


  # 1039296 8-May-2014 17:57
Send private message

Just got this. Well they had my tax details just term investment.

Following on from our email dated 20 March 2014, we have now processed your end of year PIE Tax position.

As a result of this, your account with us is currently overdrawn. Note: There are no fees associated with this overdraft and this is simply to facilitate the payment of your end of year PIE tax.

Key actions you need to take:

Please log in to your RaboDirect account and arrange for your overdrawn balance to be cleared by 20 May 2014.
You can do this by transferring funds in to your RaboDirect account from your nominated account. Or, if you have Managed Funds (including the Cash Advantage Fund or Term Advantage Fund), you may wish to sell some of your unit holdings.

856 posts

Ultimate Geek


  # 1039300 8-May-2014 18:02
Send private message

rayonline: Just got this. Well they had my tax details just term investment.

Following on from our email dated 20 March 2014, we have now processed your end of year PIE Tax position.

As a result of this, your account with us is currently overdrawn. Note: There are no fees associated with this overdraft and this is simply to facilitate the payment of your end of year PIE tax.

Key actions you need to take:

Please log in to your RaboDirect account and arrange for your overdrawn balance to be cleared by 20 May 2014.
You can do this by transferring funds in to your RaboDirect account from your nominated account. Or, if you have Managed Funds (including the Cash Advantage Fund or Term Advantage Fund), you may wish to sell some of your unit holdings.


Let me guess, you are one of the ones without any PIE investments...  I (with a PIE investment and a very slightly overdrawn $88) on the other hand got:


Subject: Overdrawn account advice


Dear Nigel,



As your specialist savings bank, we want to let you know that our On Call Savings
and PremiumSaver rates have changed effective Wednesday 30th April 2014.

> The interest rate for On Call Savings has increased from 3.00% p.a.
to 3.20% p.a.

We've got some of the best 'no strings' rates in the market
If you would like to see all our current rates, view our interest rates page
online: (link with tracking code removed)


along with a second, identical e-mail, 'Subject: Annual Investor Statement available'.

 
 
 
 


3017 posts

Uber Geek


  # 1039308 8-May-2014 18:25
Send private message

Their 0800 number has a message saying that 'if you are calling about an email about pie interest being due - its a mistake' (horribly paraphrased)

At least they got thd phone message up quick.




Nothing is impossible for the man who doesn't have to do it himself - A. H. Weiler

4467 posts

Uber Geek


  # 1040363 8-May-2014 21:25
Send private message

This email gave me the heebee jeebies....

i'd not used my account for 2 years or more and I'd envisaged that bank fees had caused me to go into overdraft. 

Big fail Rabobank. 

277 posts

Ultimate Geek


  # 1040380 8-May-2014 21:43
Send private message

An absolute fail here. I too got the e-mail and of course phoned the contact centre straight away.  Yes, there was a message saying the e-mail had been sent out in error. Phew.  But come on - what systems are in place that allows such an email to be sent?  It has caused me significant concern and I am looking at switching.  These types of failures are usually the result of systemic issues - poor oversight, under-investment in resources, or worse, a lack of attention to detail and security issues.  Such things should not happen.




Tinshed
Wellington, New Zealand


1 | 2 
Filter this topic showing only the reply marked as answer View this topic in a long page with up to 500 replies per page Create new topic



Twitter and LinkedIn »



Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Vodafone integrates eSIM into device and wearable roadmap
Posted 17-Jan-2020 09:45


Do you need this camera app? Group investigates privacy implications
Posted 16-Jan-2020 03:30


JBL launches headphones range designed for gaming
Posted 13-Jan-2020 09:59


Withings introduces ScanWatch wearable combining ECG and sleep apnea detection
Posted 9-Jan-2020 18:34


NZ Police releases public app
Posted 8-Jan-2020 11:43


Suunto 7 combine sports and smart features on new smartwatch generation
Posted 7-Jan-2020 16:06


Intel brings innovation with technology spanning the cloud, network, edge and PC
Posted 7-Jan-2020 15:54


AMD announces high performance desktop and ultrathin laptop processors
Posted 7-Jan-2020 15:42


AMD unveils four new desktop and mobile GPUs including AMD Radeon RX 5600
Posted 7-Jan-2020 15:32


Consolidation in video streaming market with Spark selling Lightbox to Sky
Posted 19-Dec-2019 09:09


Intel introduces cryogenic control chip to enable quantum computers
Posted 10-Dec-2019 21:32


Vodafone 5G service live in four cities
Posted 10-Dec-2019 08:30


Samsung Galaxy Fold now available in New Zealand
Posted 6-Dec-2019 00:01


NZ company oDocs awarded US$ 100,000 Dubai World Expo grant
Posted 5-Dec-2019 16:00


New Zealand Rugby Selects AWS-Powered Analytics for Deeper Game Insights
Posted 5-Dec-2019 11:33



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.