Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.
Filter this topic showing only the reply marked as answer View this topic in a long page with up to 500 replies per page Create new topic
1 | 2 | 3 | 4
14269 posts

Uber Geek
+1 received by user: 1847


  Reply # 1063769 11-Jun-2014 23:47
Send private message

Inphinity:
khull: Back to original topic, not wanting to come across brazen or state the obvious but competitors are still child friendly 

http://www.jetstar.com/nz/en/planning-and-booking/travelling-with-kids/bookings-for-kids


I've mentioned before that consumer sovereignty rules - vote with your wallet if you believe that there is justifications for kids to have reduced fares and don't fly Air NZ - and perhaps do some people a favour of a child free flight


Good luck actually getting a child fare out of Jetstar. I'll stick to AirNZ, sorry. Gave Jetstar a few opportunities and they consistently failed in my experience.


JS seem to have a pretty bad rep based on some of the posts I have seen. You would think they would rebrand here. I see they have been doing a lot of advertising recently. Maybe if they brought out a child fare, or a family friendly pricing structure, they could improve their rep.

3287 posts

Uber Geek
+1 received by user: 1789

Trusted
Lifetime subscriber

  Reply # 1063772 11-Jun-2014 23:51
One person supports this post
Send private message

mattwnz: 
JS seem to have a pretty bad rep based on some of the posts I have seen. You would think they would rebrand here. I see they have been doing a lot of advertising recently. Maybe if they brought out a child fare, or a family friendly pricing structure, they could improve their rep.


Really? I find the complete opposite.. I pretty much don't fly Air NZ any more because jetstar are just better and cheaper. As long as your capable of being on time at the airport I'd heartily recommend them.




Information wants to be free. The Net interprets censorship as damage and routes around it.


Infrastructure Geek
4056 posts

Uber Geek
+1 received by user: 195

Trusted
Microsoft NZ
Subscriber

  Reply # 1063775 12-Jun-2014 00:04
Send private message

Lias:  <snip>jetstar are just better and cheaper</snip>


cheaper is relative... I quite often have to carry a bag and after you add that to the cheap jetstar prices they're really no better than the cheap airnz prices.  I can also use my koru membership which gives me breakfast or dinner when flying, the ability to choose a better seat, and extra luggage allowance (which I sometimes need).  I fly a lot, so the $350/yr cost for koru works out to be minimal when you break it down per-flight.  Even less when I turn that into gold freq flyer and no longer need the koru...




Technical Evangelist
Microsoft NZ
about.me/nzregs
Twitter: @nzregs


1828 posts

Uber Geek
+1 received by user: 215
Inactive user


  Reply # 1063791 12-Jun-2014 08:07
Send private message

khull: Back to original topic, not wanting to come across brazen or state the obvious but competitors are still child friendly 

http://www.jetstar.com/nz/en/planning-and-booking/travelling-with-kids/bookings-for-kids


I've mentioned before that consumer sovereignty rules - vote with your wallet if you believe that there is justifications for kids to have reduced fares and don't fly Air NZ - and perhaps do some people a favour of a child free flight


problem with that is Jetstar don't travel everywhere try getting a cheap fair from any of the main cities to Napier as for air NZ well even they are expensive over $200 for my 13 year old son to travel from Napier to Auckland that's ludicrous 

7717 posts

Uber Geek
+1 received by user: 2544

Subscriber

  Reply # 1063806 12-Jun-2014 08:48
Send private message

take the bus then :P

26926 posts

Uber Geek
+1 received by user: 6359

Moderator
Trusted
Biddle Corp
Lifetime subscriber

  Reply # 1063809 12-Jun-2014 08:55
Send private message

Athlonite:
khull: Back to original topic, not wanting to come across brazen or state the obvious but competitors are still child friendly 

http://www.jetstar.com/nz/en/planning-and-booking/travelling-with-kids/bookings-for-kids


I've mentioned before that consumer sovereignty rules - vote with your wallet if you believe that there is justifications for kids to have reduced fares and don't fly Air NZ - and perhaps do some people a favour of a child free flight


problem with that is Jetstar don't travel everywhere try getting a cheap fair from any of the main cities to Napier as for air NZ well even they are expensive over $200 for my 13 year old son to travel from Napier to Auckland that's ludicrous 


The problem with smaller destinations is that cost significantly more to service. The cost per passenger on a 19 seat B1900 is significantly higher than flying 171 passengers on an A320 on a main trunk route. Add to that the airport costs, labour and equipment costs for maintaining a presence at an airport that in some cases may get only a handful of flights per day and you have some very fundamental economic reasons why the fare costs are higher. There are some routes where the econimocs simply don't stack up and they get canned, or where to maintain a presence those routes are effectively being subsidized.

It's been long rumoured that Jetstar are going to try and cherry pick some destinations by ringing in new Q400's to fly some routes. The fact they haven't so far done this really poses the questions of whether they don't believe the economics stack up making this simply uneconomical to do, especially in light of the huge cost cutting across the Qantas group to combat massive losses. If they could make money doing this I'm sure it would have happened a long time ago.



26926 posts

Uber Geek
+1 received by user: 6359

Moderator
Trusted
Biddle Corp
Lifetime subscriber

  Reply # 1063811 12-Jun-2014 09:04
Send private message

Lias:
mattwnz: 
JS seem to have a pretty bad rep based on some of the posts I have seen. You would think they would rebrand here. I see they have been doing a lot of advertising recently. Maybe if they brought out a child fare, or a family friendly pricing structure, they could improve their rep.


Really? I find the complete opposite.. I pretty much don't fly Air NZ any more because jetstar are just better and cheaper. As long as your capable of being on time at the airport I'd heartily recommend them.


Jetstar's on-time performance in the last 6 months has been better than Air NZ on the main trunk routes, but they fly far fewer flights so this can be looked at in two ways. One of Air NZ's issues in particular is at Wellington where screening at the gate becomes a bottleneck with the move from 737s to A320s with 40 more people. If people all turn up at the last minute it really slows boarding. This should hopefully get better when the airport moves to centralized screening at the end of the pier.

The problem they have is a) a lack of flights and b) major hassles rescheduling when they do cancel flights.

They've improved a lot from last year where they would simply cancel flights if they didn't sell enough seats, but the simple fact they're quite regularly selling $69 seats a day out from a flight while Air NZ are selling seats for $249 may be a win for the consumer, but really shows a failing in their ability to gain high value customers and fill planes. From a business perspective you've really failed when your competitor is able to sell the same product for over 3x the price.

The biggest complaint many people have with Jetstar is their continual diverts on Wellington flights during bad weather.



12855 posts

Uber Geek
+1 received by user: 6074

Trusted
Subscriber

  Reply # 1063818 12-Jun-2014 09:09
Send private message

sbiddle:
Lias:
mattwnz: 
JS seem to have a pretty bad rep based on some of the posts I have seen. You would think they would rebrand here. I see they have been doing a lot of advertising recently. Maybe if they brought out a child fare, or a family friendly pricing structure, they could improve their rep.


Really? I find the complete opposite.. I pretty much don't fly Air NZ any more because jetstar are just better and cheaper. As long as your capable of being on time at the airport I'd heartily recommend them.


Jetstar's on-time performance in the last 6 months has been better than Air NZ on the main trunk routes, but they fly far fewer flights so this can be looked at in two ways. One of Air NZ's issues in particular is at Wellington where screening at the gate becomes a bottleneck with the move from 737s to A320s with 40 more people. If people all turn up at the last minute it really slows boarding. This should hopefully get better when the airport moves to centralized screening at the end of the pier.

The problem they have is a) a lack of flights and b) major hassles rescheduling when they do cancel flights.

They've improved a lot from last year where they would simply cancel flights if they didn't sell enough seats, but the simple fact they're quite regularly selling $69 seats a day out from a flight while Air NZ are selling seats for $249 may be a win for the consumer, but really shows a failing in their ability to gain high value customers and fill planes. From a business perspective you've really failed when your competitor is able to sell the same product for over 3x the price.

The biggest complaint many people have with Jetstar is their continual diverts on Wellington flights during bad weather.




Wellington does not get bad weather tongue-out




Mike
Retired IT Manager. 
The views stated in my posts are my personal views and not that of any other organisation.

 

 Mac user, Windows curser, Chrome OS desired.

 

The great divide is the lies from both sides.

 

 


3722 posts

Uber Geek
+1 received by user: 1209


  Reply # 1063820 12-Jun-2014 09:14
Send private message

I flew jetstar for the first time recently. 

Good and bad. 

Bad, was that i was travelling with children and they must have current photo ID to fly according to their website. Called jetstar customer services, and they said they could fly with their medicare cards. That, is terrible advice and shows jetstar consider NZ being the same as australia. I asked if there were any other way for children to fly and they said no. 

In the end, i figured out i'd take the birth certificates and see what happens . 

Upon check-in -- they never even asked for the childrens ID at all.  So big headache for nothing. It shows jetstar do not follow their own policy for a start. 


Anyway, apart from that , jetstar were great, 1/3 the price, on time. Love jetstar boarding process, better than air nz and more efficient. 

Would fly again, but, they need to sort out their policy around children identification.

570 posts

Ultimate Geek
+1 received by user: 82

Trusted

  Reply # 1063836 12-Jun-2014 09:40
Send private message

We have kids, when we fly with them we will fly AirNZ, when travelling by ourselves it's usually Jetstar.

2078 posts

Uber Geek
+1 received by user: 230

Subscriber

  Reply # 1063839 12-Jun-2014 09:44
Send private message

sbiddle: The biggest complaint many people have with Jetstar is their continual diverts on Wellington flights during bad weather.


Have they started doing that again?

I had a flight with them last year where all the Jetstar flights for the day went ahead although some were up to 2 hours late.  Air NZ were cancelling a lot of flights that day.

Our Jetstar flight ended up being boarded from an Air NZ gate and then the weather was so bad they couldn't refuel so they towed the plane to one of the international gates and refuelled there.

Their small number of services each day will always deter the traveller who needs flexibility.

26926 posts

Uber Geek
+1 received by user: 6359

Moderator
Trusted
Biddle Corp
Lifetime subscriber

  Reply # 1063842 12-Jun-2014 09:54
Send private message

graemeh:
sbiddle: The biggest complaint many people have with Jetstar is their continual diverts on Wellington flights during bad weather.


Have they started doing that again?

I had a flight with them last year where all the Jetstar flights for the day went ahead although some were up to 2 hours late.  Air NZ were cancelling a lot of flights that day.

Our Jetstar flight ended up being boarded from an Air NZ gate and then the weather was so bad they couldn't refuel so they towed the plane to one of the international gates and refuelled there.

Their small number of services each day will always deter the traveller who needs flexibility.


I've seen probably half a dozen JQ flights during 2 recent bad weather not even attempt to land at Wgtn presumably because they're carrying low fuel minimums. In all cases Air NZ flights landed, a couple with a single go around before landing.



Mad Scientist
18913 posts

Uber Geek
+1 received by user: 2457

Trusted
Lifetime subscriber

  Reply # 1063927 12-Jun-2014 11:36
Send private message

maybe their pilots are less experienced?

2078 posts

Uber Geek
+1 received by user: 230

Subscriber

  Reply # 1063935 12-Jun-2014 11:41
Send private message

sbiddle:
graemeh:
sbiddle: The biggest complaint many people have with Jetstar is their continual diverts on Wellington flights during bad weather.


Have they started doing that again?

I had a flight with them last year where all the Jetstar flights for the day went ahead although some were up to 2 hours late.  Air NZ were cancelling a lot of flights that day.

Our Jetstar flight ended up being boarded from an Air NZ gate and then the weather was so bad they couldn't refuel so they towed the plane to one of the international gates and refuelled there.

Their small number of services each day will always deter the traveller who needs flexibility.


I've seen probably half a dozen JQ flights during 2 recent bad weather not even attempt to land at Wgtn presumably because they're carrying low fuel minimums. In all cases Air NZ flights landed, a couple with a single go around before landing.


It appears they have gone back to their old ways then.

I can't understand why they would not carry enough fuel to make two attempts at landing.

Even Air NZ is pretty tight on fuel though, one recent flight I was on was delayed because the weather became worse and they had to load up more fuel.



Mad Scientist
18913 posts

Uber Geek
+1 received by user: 2457

Trusted
Lifetime subscriber

  Reply # 1063947 12-Jun-2014 11:44
Send private message

that sounds more like Indycar than commercial aircraft?

1 | 2 | 3 | 4
Filter this topic showing only the reply marked as answer View this topic in a long page with up to 500 replies per page Create new topic

Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.