Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




1709 posts

Uber Geek
+1 received by user: 95


Topic # 148505 21-Jun-2014 11:04
Send private message

Apparently a lot of the OS emergency service are now accepting sms requests. NZ accepts from blind and deaf. Anyone heard if they intend to extend that to all?




Is an English Man living in New Zealand. Not a writer, an Observer he says. Graham is a seasoned 'traveler" with his sometimes arrogant, but honest opinion on life. He loves the Internet!.

 

gnfb on trademe travelkit.nz

GNFB Geeks Out on Geekzone

Email Me


View this topic in a long page with up to 500 replies per page Create new topic
 1 | 2
19282 posts

Uber Geek
+1 received by user: 2600
Inactive user


  Reply # 1071571 21-Jun-2014 12:02
Send private message

Why when they can call 111?

1214 posts

Uber Geek
+1 received by user: 142


  Reply # 1071573 21-Jun-2014 12:06
4 people support this post
Send private message

because in an emergency there are a number of reasons when talking might not be possible or practical while sending an sms is.

for example;
low batt
spotty signal
hiding from intruder




---
James Sleeman
I sell lots of stuff for electronic enthusiasts...


 
 
 
 


4078 posts

Uber Geek
+1 received by user: 1638

Trusted
Subscriber

  Reply # 1071631 21-Jun-2014 12:54
One person supports this post
Send private message

At the moment the service is offered only to deaf subscribers registered with NZ deafness societies. I do not believe there are any plans to widen it.




iPad Air + iPhone SE + 2degrees 4tw!

These comments are my own and do not represent the opinions of 2degrees.


4154 posts

Uber Geek
+1 received by user: 54

Moderator
Trusted
Subscriber

  Reply # 1071646 21-Jun-2014 13:22
Send private message

I am not personally aware of any emergency operator allowing contact to be made via a standard sms sent from a phone. Can you provide any examples?
The USA are actively encouraging their cellular network providers to support this service, but it is not being used currently.

As far as I can tell, most emergency services overseas allow sms to be sent by those who would have difficulty use the standard voice service. Just like in NZ, you must pre-register, and provide name/address/nok etc etc before you can use it.
The service here is provided by the Police, who then pass the details to Ambulance and/or the Fire service as required.

Where required Ambulance and Fire can pass on caller details to Police, where they might be having difficulty understanding them or maintaining contact. Police can then text them if possible to try and determine their location and emergency.
So sms contact is possible, but in most cases only if Police initiate it and only if deemed appropriate.

7683 posts

Uber Geek
+1 received by user: 738

Subscriber

  Reply # 1071660 21-Jun-2014 13:43
Send private message

rscole86: I am not personally aware of any emergency operator allowing contact to be made via a standard sms sent from a phone. Can you provide any examples?
The USA are actively encouraging their cellular network providers to support this service, but it is not being used currently.

As far as I can tell, most emergency services overseas allow sms to be sent by those who would have difficulty use the standard voice service. Just like in NZ, you must pre-register, and provide name/address/nok etc etc before you can use it.
The service here is provided by the Police, who then pass the details to Ambulance and/or the Fire service as required.

Where required Ambulance and Fire can pass on caller details to Police, where they might be having difficulty understanding them or maintaining contact. Police can then text them if possible to try and determine their location and emergency.
So sms contact is possible, but in most cases only if Police initiate it and only if deemed appropriate.


In the US it was being rolled out from about  February this year..




Regards,

Old3eyes


4154 posts

Uber Geek
+1 received by user: 54

Moderator
Trusted
Subscriber

  Reply # 1071667 21-Jun-2014 13:54
Send private message

old3eyes:

In the US it was being rolled out from about  February this year..


It is extremely limited in coverage, and they also advise that it is not a recommended means of contact. It very much looks like they are trying to play catch up, and have decided to go one further than just allowing it for those who would be able to communicate via a voice call.
I personally would not consider it as a reliable means of contact, nor would I use it as my first attempt to reach emergency services. Also before we accept sms as a means to contact emergency services, all simcards attached to a number should require complete contact details when sold, eg name/dob/address/alt contact number.
The sms service is only half complete if there is still no way of know who has text you.

I would rather see Intergraphs emergency app become available for use within NZ.

3757 posts

Uber Geek
+1 received by user: 577

Trusted
Subscriber

  Reply # 1071672 21-Jun-2014 14:06
3 people support this post
Send private message

Given the poor reliability of SMS I would have thought this was a disaster waiting to happen.

Baby Get Shaky!
1494 posts

Uber Geek
+1 received by user: 348

Subscriber

  Reply # 1071705 21-Jun-2014 14:21
2 people support this post
Send private message

Considering the level of false calls/pocket dials (first filtered by Telecom and than filtered by Police/Fire/Ambo) I shudder to think what would happen when pranksters/kids/the mentally ill had the ability to just text in an Emergency. Variations of 'Swatting' would become way more prevalent. Resources would be stretched, decisions on response would end up being questioned... lives could be put at risk. There is too much anonymity in SMS to make it viable as an Emergency tool IMHO.



1709 posts

Uber Geek
+1 received by user: 95


  Reply # 1071765 21-Jun-2014 16:23
Send private message

rscole86: I am not personally aware of any emergency operator allowing contact to be made via a standard sms sent from a phone. Can you provide any examples?
The USA are actively encouraging their cellular network providers to support this service, but it is not being used currently.

As far as I can tell, most emergency services overseas allow sms to be sent by those who would have difficulty use the standard voice service. Just like in NZ, you must pre-register, and provide name/address/nok etc etc before you can use it.
The service here is provided by the Police, who then pass the details to Ambulance and/or the Fire service as required.

Where required Ambulance and Fire can pass on caller details to Police, where they might be having difficulty understanding them or maintaining contact. Police can then text them if possible to try and determine their location and emergency.
So sms contact is possible, but in most cases only if Police initiate it and only if deemed appropriate.


You have to register your phone which is ok uk sms 999




Is an English Man living in New Zealand. Not a writer, an Observer he says. Graham is a seasoned 'traveler" with his sometimes arrogant, but honest opinion on life. He loves the Internet!.

 

gnfb on trademe travelkit.nz

GNFB Geeks Out on Geekzone

Email Me


4154 posts

Uber Geek
+1 received by user: 54

Moderator
Trusted
Subscriber

  Reply # 1071769 21-Jun-2014 16:34
Send private message

Sorry but I do not see that as the same thing, that is a third party text relay service, there already are relay services in NZ. In fact I am sure I have spoken about them before here.
Although they do have the support of emergency services, you are not dealing with them directly, their website also states it is a trial.
A relay service is just adding another link in a chain that could break with obvious risk to life. 



25673 posts

Uber Geek
+1 received by user: 5418

Moderator
Trusted
Biddle Corp
Subscriber

  Reply # 1071774 21-Jun-2014 16:38
Send private message

gnfb:
rscole86: I am not personally aware of any emergency operator allowing contact to be made via a standard sms sent from a phone. Can you provide any examples?
The USA are actively encouraging their cellular network providers to support this service, but it is not being used currently.

As far as I can tell, most emergency services overseas allow sms to be sent by those who would have difficulty use the standard voice service. Just like in NZ, you must pre-register, and provide name/address/nok etc etc before you can use it.
The service here is provided by the Police, who then pass the details to Ambulance and/or the Fire service as required.

Where required Ambulance and Fire can pass on caller details to Police, where they might be having difficulty understanding them or maintaining contact. Police can then text them if possible to try and determine their location and emergency.
So sms contact is possible, but in most cases only if Police initiate it and only if deemed appropriate.


You have to register your phone which is ok uk sms 999


Which is a service solely for hearing impaired people - it is not a service for the general public.

NZ was one of the first countries in the world to launch this exact same service around 5 years ago for hearing impaired people and integrated directly into the Integraph I/CAD system.




1709 posts

Uber Geek
+1 received by user: 95


  Reply # 1071830 21-Jun-2014 18:13
Send private message

rscole86: Sorry but I do not see that as the same thing, that is a third party text relay service, there already are relay services in NZ. In fact I am sure I have spoken about them before here.
Although they do have the support of emergency services, you are not dealing with them directly, their website also states it is a trial.
A relay service is just adding another link in a chain that could break with obvious risk to life. 




Ok let look at it this way
I Live mainly on my own. If and when i have another heart attack if it goes like last time I have a window of maybe 10seconds to be aware and to act. I am one of thousands this happens to. So . what i need is something i can have with me at all times notmatter where i am and all i need to do is tap a screen maybe 2 or three times. Then I can collapse happily knowing that a message has been sent requesting assistance and either giving my location or to be able to use the gps in the phone to track me. Now. I just got a sony smartwatch and there is an app you can get that when you tap it twice it will send an sms to a number pre configured by you with details. Hence my original question about SMS




Is an English Man living in New Zealand. Not a writer, an Observer he says. Graham is a seasoned 'traveler" with his sometimes arrogant, but honest opinion on life. He loves the Internet!.

 

gnfb on trademe travelkit.nz

GNFB Geeks Out on Geekzone

Email Me


2489 posts

Uber Geek
+1 received by user: 919

Subscriber

  Reply # 1071839 21-Jun-2014 18:42
Send private message

sbiddle:
Which is a service solely for hearing impaired people - it is not a service for the general public.

NZ was one of the first countries in the world to launch this exact same service around 5 years ago for hearing impaired people and integrated directly into the Integraph I/CAD system.



It's primarily integrated with their phone system.




Windows 7 x64 // i5-3570K // 16GB DDR3-1600 // GTX660Ti 2GB // Samsung 830 120GB SSD // OCZ Agility4 120GB SSD // Samsung U28D590D @ 3840x2160 & Asus PB278Q @ 2560x1440
Samsung Galaxy S5 SM-G900I w/Spark

4154 posts

Uber Geek
+1 received by user: 54

Moderator
Trusted
Subscriber

  Reply # 1071852 21-Jun-2014 19:06
Send private message

Have you looked at services like this?



1709 posts

Uber Geek
+1 received by user: 95


  Reply # 1071862 21-Jun-2014 20:06
Send private message

rscole86: Have you looked at services like this?


Thats Interesting There website doesn't instil a great deal of confidence but I will give them a ring to see what options are available. It does however seem to me that there is a perfectly good emergencey service in place (ive used it LOL) I did chat to a developer who was working on  advice that had its own sim and could connect to the services via a third party. The answer , of course is how many people would benefit and what would it cost to introduce and how many more lives would it save. It also needs to be cost effective so its not just the like of us who can afford to access it.






Is an English Man living in New Zealand. Not a writer, an Observer he says. Graham is a seasoned 'traveler" with his sometimes arrogant, but honest opinion on life. He loves the Internet!.

 

gnfb on trademe travelkit.nz

GNFB Geeks Out on Geekzone

Email Me


 1 | 2
View this topic in a long page with up to 500 replies per page Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

UAV Traffic Management Trial launching today in New Zealand
Posted 12-Dec-2017 16:06


UFB connections pass 460,000
Posted 11-Dec-2017 11:26


The Warehouse Group to adopt IBM Cloud to support digital transformation
Posted 11-Dec-2017 11:22


Dimension Data peeks into digital business 2018
Posted 11-Dec-2017 10:55


2018 Cyber Security Predictions
Posted 7-Dec-2017 14:55


Global Govtech Accelerator to drive public sector innovation in Wellington
Posted 7-Dec-2017 11:21


Stuff Pix media strategy a new direction
Posted 7-Dec-2017 09:37


Digital transformation is dead
Posted 7-Dec-2017 09:31


Fake news and cyber security
Posted 7-Dec-2017 09:27


Dimension Data New Zealand strengthens cybersecurity practice
Posted 5-Dec-2017 20:27


Epson NZ launches new Expression Premium Photo range
Posted 5-Dec-2017 20:26


Eventbrite and Twickets launch integration partnership in Australia and New Zealand
Posted 5-Dec-2017 20:23


New Fujifilm macro lens lands in New Zealand
Posted 5-Dec-2017 20:16


Cyber security not being taken seriously enough
Posted 5-Dec-2017 20:13


Sony commences Android 8.0 Oreo rollout in New Zealand
Posted 5-Dec-2017 20:08



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.