Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.
View this topic in a long page with up to 500 replies per page Create new topic
1 | 2 | 3 | 4 | 5 
Webhead
2022 posts

Uber Geek
+1 received by user: 645

Moderator
Trusted
Lifetime subscriber

  Reply # 1102995 5-Aug-2014 23:52
Send private message

Not sure what I did there, but it was not meant to be hurtful in any way.




BDFL - Memuneh
60801 posts

Uber Geek
+1 received by user: 11681

Administrator
Trusted
Geekzone
Lifetime subscriber

  Reply # 1103028 6-Aug-2014 08:10
One person supports this post
Send private message

It is not malicious but it is a figure of speech that adds nothing to a sentence. It is just annoying like people putting LOL at the end of every sentence even if not funny.




gzt

9929 posts

Uber Geek
+1 received by user: 1493


  Reply # 1103112 6-Aug-2014 10:00
Send private message

Ahem.

freitasm: It is not malicious but it is a figure of speech that adds nothing to a sentence.

However, if a particular usage was intended to have meaning then it could be either positive or negative depending on wider context.

freitasm: It is just annoying like people putting LOL at the end of every sentence even if not funny.

With LOL - it has function (examples) even if it has started to lose literal meaning in some contexts.

1870 posts

Uber Geek
+1 received by user: 359

Subscriber

  Reply # 1103144 6-Aug-2014 11:20
3 people support this post
Send private message

Where is Wheaton's Law when you need it? LOL. Just saying.



1383 posts

Uber Geek
+1 received by user: 76


  Reply # 1103841 7-Aug-2014 10:44
Send private message

Just an update on this. Still have not seen my refund in my account this morning. I was told by the store manager that their refunds are processed on Wednesday so expect it today or in case if it is missed, then next week. I am kind of in need of the money asap ($1500 is quite a bit of money!) and getting tired of so much running around. I was planning to call the store manager and get an update and see why is it taking so long to refund me the money. They have had my payment since 1st July. 

916 posts

Ultimate Geek
+1 received by user: 222

Subscriber

  Reply # 1103927 7-Aug-2014 11:37
Send private message

Krishant007: Just an update on this. Still have not seen my refund in my account this morning. I was told by the store manager that their refunds are processed on Wednesday so expect it today or in case if it is missed, then next week. I am kind of in need of the money asap ($1500 is quite a bit of money!) and getting tired of so much running around. I was planning to call the store manager and get an update and see why is it taking so long to refund me the money. They have had my payment since 1st July. 


My opinion is they've had their chance, contact your credit card company immediately and have them reverse the charges. Only processing their refunds every Wednesday sounds like BS to me.

21235 posts

Uber Geek
+1 received by user: 4271

Trusted
Subscriber

  Reply # 1103945 7-Aug-2014 11:47
One person supports this post
Send private message

a refund for something paid by credit card should be returned by credit card as a refund. They are delaying this needlessly and it reeks of desperation.




Richard rich.ms

gzt

9929 posts

Uber Geek
+1 received by user: 1493


  Reply # 1103995 7-Aug-2014 12:45
Send private message

richms: a refund for something paid by credit card should be returned by credit card as a refund.

I have seen this a/c refund for a cc transaction occur before in retail and I do not fully understand it. Surely reversing a CC transaction would refund the CC commission charge also and therefore it is an advantage to do so. Unless CC processors are concerned about that being an underhand method for retailers to take out interest free loans temporarily? : ). Perhaps the refund process is actually costly and for this reason, making a/c refund a better option for the retailer?

Offtopic, I have never yet seen a pos terminal with refunds enabled. I assume it is a security/fraud risk.

richms: They are delaying this needlessly and it reeks of desperation.

Yes, there would be cause to worry if they missed the next Wednesday. But so far it just looks like a company where store managers have no discretion over some processes, leading to bad customer service.

gzt

9929 posts

Uber Geek
+1 received by user: 1493


  Reply # 1104003 7-Aug-2014 12:54
Send private message

Krishant007: Still have not seen my refund in my account this morning. I was told by the store manager that their refunds are processed on Wednesday so expect it today or in case if it is missed, then next week. I am kind of in need of the money asap ($1500 is quite a bit of money!) and getting tired of so much running around. I was planning to call the store manager and get an update and see why is it taking so long to refund me the money. They have had my payment since 1st July. 

It seems you accepted the 'expect it today or in case if it is missed, then next week' part without objection. Calling the store manager will be pointless. He will advise you it will occur this Wednesday and will probably remind you that this is what you had accepted as the resolution.

Since you did agree to this, I suggest you wait and allow them to fulfill the commitment as agreed.

Banana?
4331 posts

Uber Geek
+1 received by user: 1016

Subscriber

  Reply # 1104007 7-Aug-2014 12:56
Send private message

gzt:
richms: a refund for something paid by credit card should be returned by credit card as a refund.

I have seen this a/c refund for a cc transaction occur before in retail and I do not fully understand it. Surely reversing a CC transaction would refund the CC commission charge also and therefore it is an advantage to do so. Unless CC processors are concerned about that being an underhand method for retailers to take out interest free loans temporarily? : ). Perhaps the refund process is actually costly and for this reason, making a/c refund a better option for the retailer?

Offtopic, I have never yet seen a pos terminal with refunds enabled. I assume it is a security/fraud risk.

richms: They are delaying this needlessly and it reeks of desperation.

Yes, there would be cause to worry if they missed the next Wednesday. But so far it just looks like a company where store managers have no discretion over some processes, leading to bad customer service.


I think all EFTPOS terminals are able to do refunds, you just need a managers card to do them.

gzt

9929 posts

Uber Geek
+1 received by user: 1493


  Reply # 1104012 7-Aug-2014 12:58
Send private message

gzt:Offtopic, I have never yet seen a pos terminal with refunds enabled. I assume it is a security/fraud risk.

trig42: I think all EFTPOS terminals are able to do refunds, you just need a managers card to do them.

I think it requires a card and the refunds functionality enabled on the terminal. Cards can be used for other management functions iirc. Refund is only one. Hey we might both be right about this ; ).

Webhead
2022 posts

Uber Geek
+1 received by user: 645

Moderator
Trusted
Lifetime subscriber

  Reply # 1104194 7-Aug-2014 15:42
Send private message

gzt: 
I have seen this a/c refund for a cc transaction occur before in retail and I do not fully understand it. Surely reversing a CC transaction would refund the CC commission charge also and therefore it is an advantage to do so.


I know a little about this (although, not from NZ) and when reversing a CC charge we still had to pay the transaction fees on the transaction. So refunding by credit card or bank account would be the same price. But to keep it simple it is better for the merchant to refund from the CC system, so that its all kept in one place/system.




Webhead
2022 posts

Uber Geek
+1 received by user: 645

Moderator
Trusted
Lifetime subscriber

  Reply # 1104196 7-Aug-2014 15:43
Send private message

gzt: 
Since you did agree to this, I suggest you wait and allow them to fulfill the commitment as agreed.


My experience is that if you want something done, its usually more effective to be on someones back. That said, I don't think I would have accepted "or next week" and demanded a promise of having it on the wednesday if I was the OP.




14110 posts

Uber Geek
+1 received by user: 1790


  Reply # 1104214 7-Aug-2014 16:01
Send private message

Some CC companies charge a fee, like $50 for chargebacks, so that should be a last resort. Just email them asking what is going on, as you expected it in your account. You could also say that you will need to charge interest if they don't process it ASAP.



1383 posts

Uber Geek
+1 received by user: 76


  Reply # 1105613 9-Aug-2014 20:56
Send private message

Ahh finally. After quite a few phone calls back and forth and lots of emails, managed to get the refund sorted. Full amount refunded to me to day. Ahh. Quite relieved. Thanks all for the advice given.



1 | 2 | 3 | 4 | 5 
View this topic in a long page with up to 500 replies per page Create new topic

Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Microsoft Dynamics 365 Business Central launches
Posted 10-Jul-2018 10:40


Spark completes first milestone in voice platform upgrade
Posted 10-Jul-2018 09:36


Microsoft ices heated developers
Posted 6-Jul-2018 20:16


PB Technologies charged for its extended warranties and warned for bait advertising
Posted 3-Jul-2018 15:45


Almost 20,000 people claim credits from Spark
Posted 29-Jun-2018 10:40


Cove sells NZ's first insurance policy via chatbot
Posted 25-Jun-2018 10:04


N4L helping TAKA Trust bridge the digital divide for Lower Hutt students
Posted 18-Jun-2018 13:08


Winners Announced for 2018 CIO Awards
Posted 18-Jun-2018 13:03


Logitech Rally sets new standard for USB-connected video conference cameras
Posted 18-Jun-2018 09:27


Russell Stanners steps down as Vodafone NZ CEO
Posted 12-Jun-2018 09:13


Intergen recognised as 2018 Microsoft Country Partner of the Year for New Zealand
Posted 12-Jun-2018 08:00


Finalists Announced For Microsoft NZ Partner Awards
Posted 6-Jun-2018 15:12


Vocus Group and Vodafone announce joint venture to accelerate fibre innovation
Posted 5-Jun-2018 10:52


Kogan.com to launch Kogan Mobile in New Zealand
Posted 4-Jun-2018 14:34


Enable doubles fibre broadband speeds for its most popular wholesale service in Christchurch
Posted 2-Jun-2018 20:07



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.