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old3eyes
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  #1183159 26-Nov-2014 09:37
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Sidestep:
old3eyes:
networkn:
old3eyes: The easiest way to sort out drive offs is to lock the pumps and put pay at the pump terminals in as Zzz has done here in Auckland..   If you don't have a credit or eftpos card go inside and pay cash..  Problem solved.  Mobil used to be at the forefront of this but dropped the ball about 5 years ago when the efpost security system  changed and they didn't want to upgrade the terminals..


Heh, the reason they gave was to me when I queried it, was it was because they weren't generating the profits they required from petrol sales alone. The cost to upgrade was relatively small, but the loss of the grocery transactions was the real issue. 



You're most likely correct but try buying gas in the US .  Always pay at the pump..  Not sure what Australia does these days..


Depends where you are. In the State of Oregon you're not even legally allowed to fill the car yourself. The attendant does it. 

In some dodgy cities you cant even go inside. Cash in the tray under the bulletproof screen to pay.

In Canada a couple months back. Nearly all our local Gas Stations are "Full serve" 

You pull in, the attendant comes, fills your car, washes your windows, takes your credit card inside, comes out with the receipt, sign it & on your way..

At a couple the young attendant girls had step stools so they can reach the windows on your pickup truck.. gas was 95c/litre..


I would be very  suspect about giving any pump jockey my credit card to take inside and swipe as the may  make a clone of it..  Has happened in restaurants..




Regards,

Old3eyes


Sidestep
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  #1183175 26-Nov-2014 09:53
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old3eyes:
Sidestep:
old3eyes:
networkn:
old3eyes: The easiest way to sort out drive offs is to lock the pumps and put pay at the pump terminals in as Zzz has done here in Auckland..   If you don't have a credit or eftpos card go inside and pay cash..  Problem solved.  Mobil used to be at the forefront of this but dropped the ball about 5 years ago when the efpost security system  changed and they didn't want to upgrade the terminals..


Heh, the reason they gave was to me when I queried it, was it was because they weren't generating the profits they required from petrol sales alone. The cost to upgrade was relatively small, but the loss of the grocery transactions was the real issue. 



You're most likely correct but try buying gas in the US .  Always pay at the pump..  Not sure what Australia does these days..


Depends where you are. In the State of Oregon you're not even legally allowed to fill the car yourself. The attendant does it. 

In some dodgy cities you cant even go inside. Cash in the tray under the bulletproof screen to pay.

In Canada a couple months back. Nearly all our local Gas Stations are "Full serve" 

You pull in, the attendant comes, fills your car, washes your windows, takes your credit card inside, comes out with the receipt, sign it & on your way..

At a couple the young attendant girls had step stools so they can reach the windows on your pickup truck.. gas was 95c/litre..


I would be very  suspect about giving any pump jockey my credit card to take inside and swipe as the may  make a clone of it..  Has happened in restaurants..


I know! It's just normal to hand your card over in restaurants too.

The waitress comes with the folder, you add your tip, put your card in, she vanishes for a while, comes back, you sign & leave.


 
 
 
 


nzkiwiman
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  #1183258 26-Nov-2014 12:56
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Only pay at pump station I know of is Pak N Save in Dunedin, which I refuse to go to as you need to have $150 in available funds in order to get the pump to start giving you petrol (last time I tried to use it I had $147 in my account and the card was declined each time even though my fill from empty is around $70).

All other stations I use in Dunedin/Mosgiel are pay at counter after filling up.

ckc

ckc
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  #1183288 26-Nov-2014 13:49
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nzkiwiman: Only pay at pump station I know of is Pak N Save in Dunedin, which I refuse to go to as you need to have $150 in available funds in order to get the pump to start giving you petrol (last time I tried to use it I had $147 in my account and the card was declined each time even though my fill from empty is around $70).

All other stations I use in Dunedin/Mosgiel are pay at counter after filling up.


They check, and get sent, the funds level in your account if it's less than $150 and then give you as much credit as you have credit. That's the way it should work, anyway.

gzt

gzt
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#1183293 26-Nov-2014 14:14
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Pump not understand. Human not credit maximum. Pump not fill. Human leave.

Geektastic
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  #1183340 26-Nov-2014 14:46
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networkn:
Geektastic:
networkn:


Do you also do weddings with your comedy?

An ordinary Customer who forgot? You're having a giraffe.



I've done it. Driven off in a dream due to tiredness. Only the once. They contacted me, asked me to pay, tried to charge me $80 in recovery. I sent them a cheque and an apology and didn't pay the $80 and told them it was a geniune mistake and I wouldn't pay recovery charges. I never heard from them again and have filled up 10 times or more since there, and never had a problem.

I'll admit it's rare, I've probably filled my car 500 times and only forgotten once. 



Hmm. Well let us say I have filled my car 1000 times in 30 years and as yet never 'forgotten' to pay, any more than I have 'forgotten' to pay the supermarket for the trolley of groceries, my mortgage, my electricity bill or anything else!

To be honest if you are so tired you forget to pay for petrol you probably ought not to be behind the wheel at that moment either....


Well once in 30 years under circumstances I would prefer not to explain on a public forum, I made a mistake, which I rectified. 

You are correct, that I should not have been behind the wheel, but needs must.

Hooray for you, you have a perfect record of never ever forgetting to pay a bill ever. 


Not forgetting isn't the same as deliberately ignoring for a while!☺





Geektastic
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  #1183446 26-Nov-2014 16:35
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It would be possible to prevent this from ever happening.

In a number of countries, road tolls and congestion charges must be paid using a pre-pay system which has an electronic tag in the windscreen. You load with cash and the amounts are deducted as you pass under sensors.

It would be possible to convert every filling station in the land  to only accept payment in that form and for the pumps to interrogate the tag when you pull up and only allow petrol to be pumped up to any credit amount on the tag. No credit or no tag - no fuel.

That would learn them.....





 
 
 
 


freitasm
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  #1183931 27-Nov-2014 11:14
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theEd: I don't think it's been mentioned in this thread yet but Z have been trialling a new system (I know it's in some South Auckland and Hamilton stations, not sure about elsewher) with ANPR on the forecourt connected to a cross-station database. If a car pulls up with a license plate that's been used in a drive-off at any other Z the pumps will automatically disable and a warning will come up on the POS screens.

It also accesses the Police's stolen vehicle database and automatically sends an alert to the Police DCC if a stolen plate enters the forecourt.

Very smart use of technology IMHO.


I asked Z Energy about this and here's the take:

"We use the Police stolen vehicle database each week and load it along with our own generated database of cars that have previously driven off from Z sites. Any of the vehicles that are on the stolen list that register at a site through the cameras are automatically alerted to the Police via email."




 

 

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richms
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  #1184045 27-Nov-2014 13:46
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So by the time Z get the details of the car been stolen, its long gone. Thats a bit stupid. I would have expected real time updates to the database.




Richard rich.ms

dafman
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  #1184066 27-Nov-2014 14:00
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It would be relatively easy for service stations to implement user friendly pay at pump options. The reason they haven't to date I suspect are cost (1) expensive to implement, (2) In-shop purchases would suffer [eg. coke, chocolate etc]. It's just a matter of time before the cost/benefit balance shifts ie. long term losses from drive offs exceed the long term cost of implementing the technology.

MileHighKiwi
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  #1184741 28-Nov-2014 10:25
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I wonder when we will see the first automated service station with vending machines at the pump and no employees required.

freitasm
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  #1184746 28-Nov-2014 10:28
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We already have some in Wellington...






 

 

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Sidestep
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  #1184756 28-Nov-2014 10:32
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We've had an automated G.A.S. mini station here for a couple of years now (1 pump each, petrol & diesel).

VERY annoying when something goes wrong with it and it suddenly stops serving fuel, or reading cards...

dickytim
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  #1184860 28-Nov-2014 12:40
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Sidestep: We've had an automated G.A.S. mini station here for a couple of years now (1 pump each, petrol & diesel).

VERY annoying when something goes wrong with it and it suddenly stops serving fuel, or reading cards...


In Pukekohe and Takanini/Papakura there are self service Gull sites, but no vending machines for coke and chips, however that would be freaking awesome.

Add a code and chips to your fuel purchase and still not have to deal with an attendant!

Geektastic
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  #1184890 28-Nov-2014 13:46
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MileHighKiwi: I wonder when we will see the first automated service station with vending machines at the pump and no employees required.


Unless you are going to have full service, where they fill the car, wash the windows, check the oil etc then why do you need employees, really?





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