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ubernoob
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  #1182549 25-Nov-2014 08:55
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Surely the company has worked the cost of losses, theft, drive offs into the costs of running the business, and hence the cost of the product in this case fuel. So each time any of us purchase fuel we are paying a small part each to loss recovery.
So by recouping that from employee wages is taking a second bite at what we have already paid for

Geektastic
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  #1182575 25-Nov-2014 09:28
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richms: IMO the only time the person working for the servo should have pay docked is if they come to an agreement to avoid criminal charges when they are part of the crime, like if it was their friends doing the driveoff and they had prior knowledge and unlocked the pumps anyway etc.

Other than that it should go thru the courts. People on wages are paid stuff all because they dont have the risks assocuated with being a business owner or a contractor, as they do not have the reward, they shouldnt take the risk.


 

What's a servo in this context? I thought it was an electric motor type thing but that doesn't make sense here.





 
 
 
 


tigercorp
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  #1182597 25-Nov-2014 09:49
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Geektastic: 
What's a servo in this context? I thought it was an electric motor type thing but that doesn't make sense here.


servo = service station.  More commonly what the Aussies call a petrol station.

theEd
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  #1182622 25-Nov-2014 10:19
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I don't think it's been mentioned in this thread yet but Z have been trialling a new system (I know it's in some South Auckland and Hamilton stations, not sure about elsewher) with ANPR on the forecourt connected to a cross-station database. If a car pulls up with a license plate that's been used in a drive-off at any other Z the pumps will automatically disable and a warning will come up on the POS screens.

It also accesses the Police's stolen vehicle database and automatically sends an alert to the Police DCC if a stolen plate enters the forecourt.

Very smart use of technology IMHO.

Geektastic
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  #1182757 25-Nov-2014 12:47
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theEd: I don't think it's been mentioned in this thread yet but Z have been trialling a new system (I know it's in some South Auckland and Hamilton stations, not sure about elsewher) with ANPR on the forecourt connected to a cross-station database. If a car pulls up with a license plate that's been used in a drive-off at any other Z the pumps will automatically disable and a warning will come up on the POS screens.

It also accesses the Police's stolen vehicle database and automatically sends an alert to the Police DCC if a stolen plate enters the forecourt.

Very smart use of technology IMHO.


YES!! THAT is what I was talking about. Excellent and intelligent way to deal with the issue. Awesome. 





Geektastic
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  #1182758 25-Nov-2014 12:48
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tigercorp:
Geektastic: 
What's a servo in this context? I thought it was an electric motor type thing but that doesn't make sense here.


servo = service station.  More commonly what the Aussies call a petrol station.


Oh. OK. 

That's a pretty stupid word for that. Is 'service station' a bit much effort to say?!





dickytim
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  #1182762 25-Nov-2014 12:58
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theEd: I don't think it's been mentioned in this thread yet but Z have been trialling a new system (I know it's in some South Auckland and Hamilton stations, not sure about elsewher) with ANPR on the forecourt connected to a cross-station database. If a car pulls up with a license plate that's been used in a drive-off at any other Z the pumps will automatically disable and a warning will come up on the POS screens.

It also accesses the Police's stolen vehicle database and automatically sends an alert to the Police DCC if a stolen plate enters the forecourt.

Very smart use of technology IMHO.


That would be awesome!

I personally have only once been stopped from purchasing fuel without prepaying, interestingly it was a Gull station!

I go to BP as I need very high (by NZ standards) fuel in my car so need Ultimate.

I guess if you get out of your car and are dressed in a shirt and dress pants you have more chance of them just letting you fill up.

Conversely if you pull up in a heap with 10 young people crammed in and look dodgy they are likely to make you prepay.

 
 
 
 


lxsw20
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  #1182769 25-Nov-2014 13:02
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theEd: I don't think it's been mentioned in this thread yet but Z have been trialling a new system (I know it's in some South Auckland and Hamilton stations, not sure about elsewher) with ANPR on the forecourt connected to a cross-station database. If a car pulls up with a license plate that's been used in a drive-off at any other Z the pumps will automatically disable and a warning will come up on the POS screens.

It also accesses the Police's stolen vehicle database and automatically sends an alert to the Police DCC if a stolen plate enters the forecourt.

Very smart use of technology IMHO.


Very clever stuff. Only solves part of the issue mind you. Doesn't help when mr crim steals plates from a legit car parked down the road. 

old3eyes
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  #1182771 25-Nov-2014 13:03
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The easiest way to sort out drive offs is to lock the pumps and put pay at the pump terminals in as Zzz has done here in Auckland..   If you don't have a credit or eftpos card go inside and pay cash..  Problem solved.  Mobil used to be at the forefront of this but dropped the ball about 5 years ago when the efpost security system  changed and they didn't want to upgrade the terminals..




Regards,

Old3eyes


richms
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  #1182774 25-Nov-2014 13:06
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Geektastic:
Oh. OK. 

That's a pretty stupid word for that. Is 'service station' a bit much effort to say?!


Its pretty a common word for them. yes service station is a lot to say.




Richard rich.ms

networkn

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  #1182780 25-Nov-2014 13:09
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old3eyes: The easiest way to sort out drive offs is to lock the pumps and put pay at the pump terminals in as Zzz has done here in Auckland..   If you don't have a credit or eftpos card go inside and pay cash..  Problem solved.  Mobil used to be at the forefront of this but dropped the ball about 5 years ago when the efpost security system  changed and they didn't want to upgrade the terminals..


Heh, the reason they gave was to me when I queried it, was it was because they weren't generating the profits they required from petrol sales alone. The cost to upgrade was relatively small, but the loss of the grocery transactions was the real issue. 


old3eyes
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  #1182784 25-Nov-2014 13:11
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networkn:
old3eyes: The easiest way to sort out drive offs is to lock the pumps and put pay at the pump terminals in as Zzz has done here in Auckland..   If you don't have a credit or eftpos card go inside and pay cash..  Problem solved.  Mobil used to be at the forefront of this but dropped the ball about 5 years ago when the efpost security system  changed and they didn't want to upgrade the terminals..


Heh, the reason they gave was to me when I queried it, was it was because they weren't generating the profits they required from petrol sales alone. The cost to upgrade was relatively small, but the loss of the grocery transactions was the real issue. 



You're most likely correct but try buying gas in the US .  Always pay at the pump..  Not sure what Australia does these days..




Regards,

Old3eyes


networkn

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  #1182788 25-Nov-2014 13:16
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old3eyes:
networkn:
old3eyes: The easiest way to sort out drive offs is to lock the pumps and put pay at the pump terminals in as Zzz has done here in Auckland..   If you don't have a credit or eftpos card go inside and pay cash..  Problem solved.  Mobil used to be at the forefront of this but dropped the ball about 5 years ago when the efpost security system  changed and they didn't want to upgrade the terminals..


Heh, the reason they gave was to me when I queried it, was it was because they weren't generating the profits they required from petrol sales alone. The cost to upgrade was relatively small, but the loss of the grocery transactions was the real issue. 



You're most likely correct but try buying gas in the US .  Always pay at the pump..  Not sure what Australia does these days..


Margins are MUCH better in the US. It is starting to head the same way as us, and even in Australia. 



richms
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  #1182797 25-Nov-2014 13:35
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Freind came back from there and was saying its so messed up with retailers over there that you _have_ to let them do the filling in some states and you are not even allowed to leave the car while its on the forecourt at some stations because safety. You would pay for the gas at the pump by giving your card to the minimum wage person and then drive and park to go inside to buy the other stuff. Seems bizzare to me but whatever.




Richard rich.ms

Sidestep
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  #1182799 25-Nov-2014 13:41
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old3eyes:
networkn:
old3eyes: The easiest way to sort out drive offs is to lock the pumps and put pay at the pump terminals in as Zzz has done here in Auckland..   If you don't have a credit or eftpos card go inside and pay cash..  Problem solved.  Mobil used to be at the forefront of this but dropped the ball about 5 years ago when the efpost security system  changed and they didn't want to upgrade the terminals..


Heh, the reason they gave was to me when I queried it, was it was because they weren't generating the profits they required from petrol sales alone. The cost to upgrade was relatively small, but the loss of the grocery transactions was the real issue. 



You're most likely correct but try buying gas in the US .  Always pay at the pump..  Not sure what Australia does these days..


Depends where you are. In the State of Oregon you're not even legally allowed to fill the car yourself. The attendant does it. 

In some dodgy cities you cant even go inside. Cash in the tray under the bulletproof screen to pay.

In Canada a couple months back. Nearly all our local Gas Stations are "Full serve" 

You pull in, the attendant comes, fills your car, washes your windows, takes your credit card inside, comes out with the receipt, sign it & on your way..

At a couple the young attendant girls had step stools so they can reach the windows on your pickup truck.. gas was 95c/litre..

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