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Topic # 159951 18-Dec-2014 09:44
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I had a bad experience with Amazon/iParcel a while ago although Amazon was great and couriered out a replacement within the week. I have another parcel from them (Xmas present unfortunately) and tracking shows it has been sitting in Auckland pending customs clearance etc. for the last 4 days. (Its just a book, value abt $20)
Amazon delivery date was for today, 18th, but courier has been and gone already :-(
I am just wondering if based on others experience I have a chance of getting this before Xmas?

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  Reply # 1199731 18-Dec-2014 10:10
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It varies in my experience.

I ordered two watches from Amazon on 6 Dec with indicated delivery date on 29 Dec. I received the first one yesterday and their system shows the 2nd one arrived in AKL yesterday.

Packaging done by iParcel isn't as quality as what I got from Amazon in the past but it works just fine. 

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  Reply # 1199741 18-Dec-2014 10:17
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might reach the next day or two. could be slower due to christmas

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  Reply # 1199776 18-Dec-2014 10:32
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I ordered something on the 7th and it came yesterday. Tracking isn't very accurate as it says it is still in transit.



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  Reply # 1199780 18-Dec-2014 10:41
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I ordered on the 1st :-( Oh well, fingers crossed.

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  Reply # 1199816 18-Dec-2014 11:21
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GeekRay: It varies in my experience.

I ordered two watches from Amazon on 6 Dec with indicated delivery date on 29 Dec. I received the first one yesterday and their system shows the 2nd one arrived in AKL yesterday.

Packaging done by iParcel isn't as quality as what I got from Amazon in the past but it works just fine. 


I thought packaging is done by Amazon no matter the freight company.



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  Reply # 1199824 18-Dec-2014 11:31
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I have something that was received by iParcel on the 29th Nov and it appears that its never left the US. I have them tracing it but not holding up much hope. Supposed to be here 2 days ago, luckily its not important or expensive.

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  Reply # 1199837 18-Dec-2014 11:53
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Not great...ordered 28/11 amazon expedited, goods still not arrived....

Consolidation Arrived - Pending Customs Clearance and inbound scan 12/15/2014 10:23:00 AM NZ
Exported i-Parcel and in transit to country of destination 12/7/2014 1:46:00 PM Edison US
Received at i-Parcel 12/1/2014 1:37:22 PM Edison US
Your shipment has been flagged for review of the contents prior to export 11/28/2014 11:43:57 PM Edison US
Package details received electronically from Seller 11/28/2014 11:43:51 PM

Although, I complained and amazon refunded my shipping but i'd prefer the goods on time, especially when I requested a shipping upgrade. 

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  Reply # 1199860 18-Dec-2014 12:23
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My recent experience has been terrible. I ordered something from Toys R Us who use iParcel for international orders. The checkout page kept going into limbo everytime. Eventually gave up and got some other stuff elsewhere. Then we started receiving emails from iParcel saying order is being processed. WTF! Looks like two of the attempts had made it through.

Anyway left hand doesn't know what the right hand is doing. Spent several hours on the phone with iParcel and Toy R Us to even find out what was in the orders. Toy R Us dont record the order on their system and iParcel cant tell what's in it.

Eventually found out the contents of each order but was "too late" to cancel either of the orders.

Ordered at the beginning of December and still waiting for anything to arrive.

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  Reply # 1199898 18-Dec-2014 13:11
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I ordered on the 30th of November and still yet to the see the parcel (delivery date is supposed to be today). My order was split into two shipments the second shipment got lost and they resent it by DHL Express on Friday and that parcel arrived yesterday.

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  Reply # 1199980 18-Dec-2014 14:30
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Here is my iparcel update as of today, I went for the middle of the road shipping option.



Consolidation Arrived - Pending Customs Clearance and inbound scan 12/15/2014 10:23:00 AM    

NZ Exported i-Parcel and in transit to country of destination 12/11/2014 10:54:00 AM

Edison   US Received at i-Parcel 12/10/2014 3:13:13 AM

Edison   US Package details received electronically from Seller 12/9/2014 12:42:47 AM





Amazon is saying Tuesday delivery next week (23rd)







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  Reply # 1199990 18-Dec-2014 14:43
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My arrival date was the same, 15th Dec, I have just received notification that its out for delivery, hopefully tomorrow.

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  Reply # 1200058 18-Dec-2014 16:45
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I'd stay away from iParcel for anything time sensitive or perishable. Worst logistics company ever to be established. I believe they are run by UPS now (not USPS)

https://www.internetretailer.com/2014/10/07/ups-buys-global-shipping-firm-i-parcel

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  Reply # 1200086 18-Dec-2014 17:31
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khull: I'd stay away from iParcel for anything time sensitive or perishable. Worst logistics company ever to be established. I believe they are run by UPS now (not USPS)

https://www.internetretailer.com/2014/10/07/ups-buys-global-shipping-firm-i-parcel



We don't really get to choose who the carrier is so it might be hard to stay away from them.

The SSD that I ordered from black Friday still hasn't arrived.

Consolidation Arrived - Pending Customs Clearance and inbound scan 12/13/2014 8:25:00 PM   NZ

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  Reply # 1200097 18-Dec-2014 17:57
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the postal service is flooded and overwhelmed. it's Christmas. just be patient. there's nothing you can do.

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  Reply # 1200117 18-Dec-2014 19:18
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I had Fastway deliver an Amazon iParcel shipment just before 7pm, I think that arrived in NZ on Monday.



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