Geekzone: technology news, blogs, forums
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.

1516 posts

Uber Geek
+1 received by user: 602

Topic # 189584 5-Jan-2016 13:16
Send private message

Anyone else having problems logging on to Westpac internet banking.
Tried three times using Westpac One, 99.9% sure with the right credentials until it locked me out.
Self-service reset times out when it's trying to retrieve my challenge question?
Went to phone them, get engaged tone when I  try to go through to the C/Card option on the IVR.
Tried once more to log on using their 'original' internet banking(I'm still trying to figure out why thy're running two platforms). Takes forever to eventually return a logon attempt unsuccessful message.
Tried both Chrome and FF

Create new topic
2060 posts

Uber Geek
+1 received by user: 486

  Reply # 1461622 5-Jan-2016 13:17
Send private message

Not working for me either


362 posts

Ultimate Geek
+1 received by user: 42

  Reply # 1461624 5-Jan-2016 13:19
Send private message

Broken for me too and locked out as hit three attempts. Phone banking gets message about very high call volumes.


151 posts

Master Geek
+1 received by user: 44


  Reply # 1461626 5-Jan-2016 13:21
Send private message

I rang about 20mins ago, and was told should be up in 2 hours or so :/
I was doing groceries and had to hand all my groceries to the staff, felt like an egg!

Can't find any news from Westpac but people are mentioning it on their FB page.

1516 posts

Uber Geek
+1 received by user: 602

  Reply # 1461628 5-Jan-2016 13:23
Send private message

Thanks all.  Hope their techs have returned from holiday.
It might hit the news sites soon if people can't make payments in the shop.

2023 posts

Uber Geek
+1 received by user: 930


  Reply # 1461659 5-Jan-2016 13:51
One person supports this post
Send private message

Were you trying to log in under the user name dicksmith?

1516 posts

Uber Geek
+1 received by user: 602

  Reply # 1461673 5-Jan-2016 14:13
Send private message

Appears to be up and running again.  At least the Westpac One site is.

553 posts

Ultimate Geek
+1 received by user: 69


  Reply # 1461676 5-Jan-2016 14:15
Send private message

The App seems to be fine.

Apple Certified Support Professional (ACSP) 10.10, MCITP 2008

Create new topic

Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:

Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:

Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:

News »

New Zealand government to create digital advisory group
Posted 16-Dec-2017 08:47

Australia datum changes means whole country moving 1.8 metres north-east
Posted 16-Dec-2017 08:39

UAV Traffic Management Trial launching today in New Zealand
Posted 12-Dec-2017 16:06

UFB connections pass 460,000
Posted 11-Dec-2017 11:26

The Warehouse Group to adopt IBM Cloud to support digital transformation
Posted 11-Dec-2017 11:22

Dimension Data peeks into digital business 2018
Posted 11-Dec-2017 10:55

2018 Cyber Security Predictions
Posted 7-Dec-2017 14:55

Global Govtech Accelerator to drive public sector innovation in Wellington
Posted 7-Dec-2017 11:21

Stuff Pix media strategy a new direction
Posted 7-Dec-2017 09:37

Digital transformation is dead
Posted 7-Dec-2017 09:31

Fake news and cyber security
Posted 7-Dec-2017 09:27

Dimension Data New Zealand strengthens cybersecurity practice
Posted 5-Dec-2017 20:27

Epson NZ launches new Expression Premium Photo range
Posted 5-Dec-2017 20:26

Eventbrite and Twickets launch integration partnership in Australia and New Zealand
Posted 5-Dec-2017 20:23

New Fujifilm macro lens lands in New Zealand
Posted 5-Dec-2017 20:16

Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.